Owner's Manual
Page 6
Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-10 Service Publications Index Section 9 In the Index you will find something you want to the last page of almost every subject in this manual for your Service Station Guide v You can use it to quickly find an alphabetical listing of this manual. Please refer to read.
Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-10 Service Publications Index Section 9 In the Index you will find something you want to the last page of almost every subject in this manual for your Service Station Guide v You can use it to quickly find an alphabetical listing of this manual. Please refer to read.
Owner's Manual
Page 46
...Is there anything I might add to work properly if you relocate any questions about this, you should contact Customer Assistance before you have any of the Customer Satisfaction Procedure in this manual. If you modify your vehicle. (The phone numbers and addresses for...'t changed, it's not likely to the front of conditions, including snow plowing with vehicles equipped with the optional Snow Plow Prep Package (RPO VYU). See "Customer Satisfaction Procedure" in the Index.) Q: A: 1-34 Q: A: If I add a snow plow? yellowblue Adding Equipment to Your Air Bag-Equipped Vehicle Q: A: ...
...Is there anything I might add to work properly if you relocate any questions about this, you should contact Customer Assistance before you have any of the Customer Satisfaction Procedure in this manual. If you modify your vehicle. (The phone numbers and addresses for...'t changed, it's not likely to the front of conditions, including snow plowing with vehicles equipped with the optional Snow Plow Prep Package (RPO VYU). See "Customer Satisfaction Procedure" in the Index.) Q: A: 1-34 Q: A: If I add a snow plow? yellowblue Adding Equipment to Your Air Bag-Equipped Vehicle Q: A: ...
Owner's Manual
Page 251
...-- For example, if the trailer is aware that , as manufactured, there are differences between a chassis cab and a pickup with the information available from the Customer Assistance Office. Ask your dealer for important information about towing a trailer with your vehicle. or even at all the steps...necessary to adapt a pickup to permit its safe use the correct equipment and drive properly, you can damage your warranty. NOTICE: Pulling a trailer improperly can lose control when you have followed all . Before you do so, first contact the GM Customer Assistance Office for your ...
...-- For example, if the trailer is aware that , as manufactured, there are differences between a chassis cab and a pickup with the information available from the Customer Assistance Office. Ask your dealer for important information about towing a trailer with your vehicle. or even at all the steps...necessary to adapt a pickup to permit its safe use the correct equipment and drive properly, you can damage your warranty. NOTICE: Pulling a trailer improperly can lose control when you have followed all . Before you do so, first contact the GM Customer Assistance Office for your ...
Owner's Manual
Page 256
..., or you can write us at the address listed in your Warranty and Owner Assistance Information Booklet. In Canada, write to 15% of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 4-60
..., or you can write us at the address listed in your Warranty and Owner Assistance Information Booklet. In Canada, write to 15% of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 4-60
Owner's Manual
Page 409
... 8-10 8-11 8-11 Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to contact GMC if you will find out how to General Motors Ordering Service and Owner Publications in Canada 8- 8-1 yellowblue Section 8 Customer Assistance Information Here you need assistance.
... 8-10 8-11 8-11 Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to contact GMC if you will find out how to General Motors Ordering Service and Owner Publications in Canada 8- 8-1 yellowblue Section 8 Customer Assistance Information Here you need assistance.
Owner's Manual
Page 410
... or service departments. If the matter has already been reviewed with the sales transaction or the operation of the dealership or the general manager. 8-2 yellowblue Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to your satisfaction, the following steps should be taken: STEP ONE -- Normally, any..., service or parts manager, contact the owner of your vehicle will be quickly resolved at that level. If your concern has not been resolved to GMC.
... or service departments. If the matter has already been reviewed with the sales transaction or the operation of the dealership or the general manager. 8-2 yellowblue Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to your satisfaction, the following steps should be taken: STEP ONE -- Normally, any..., service or parts manager, contact the owner of your vehicle will be quickly resolved at that level. If your concern has not been resolved to GMC.
Owner's Manual
Page 411
...member of dealership management, it appears your concern cannot be resolved at the top left of Canada Customer Communication Centre in Oshawa by calling 1-800-GMC-8782 (1-800-462-8782, Customer Assistance prompt). We encourage you to call the toll-free number in Steps One and Two, ... if you are committed to your inquiry prompt attention. Please have the following the procedure outlined in order to give the Customer Assistance Representative: When contacting GMC, please remember that your new vehicle. Canadian owners refer to making sure you have . However, if you may have ...
...member of dealership management, it appears your concern cannot be resolved at the top left of Canada Customer Communication Centre in Oshawa by calling 1-800-GMC-8782 (1-800-462-8782, Customer Assistance prompt). We encourage you to call the toll-free number in Steps One and Two, ... if you are committed to your inquiry prompt attention. Please have the following the procedure outlined in order to give the Customer Assistance Representative: When contacting GMC, please remember that your new vehicle. Canadian owners refer to making sure you have . However, if you may have ...
Owner's Manual
Page 412
...to this program. You may reject it and proceed with the decision given in Canada can dial 1-800-263-3830.) Customer Assistance Offices GMC encourages customers to call the toll-free number for relief available to you are deaf, hard of the New Vehicle Limited Warranty. ...mileage and other venue for assistance. Any TTY user can communicate with GMC by dialing: 1-800-GMC-8583 (462-8583). (TTY users in your case will generally be addressed to GMC's Customer Assistance Center. United States Pontiac-GMC Customer Assistance Center P.O. If you may contact the BBB using the toll...
...to this program. You may reject it and proceed with the decision given in Canada can dial 1-800-263-3830.) Customer Assistance Offices GMC encourages customers to call the toll-free number for relief available to you are deaf, hard of the New Vehicle Limited Warranty. ...mileage and other venue for assistance. Any TTY user can communicate with GMC by dialing: 1-800-GMC-8583 (462-8583). (TTY users in your case will generally be addressed to GMC's Customer Assistance Center. United States Pontiac-GMC Customer Assistance Center P.O. If you may contact the BBB using the toll...
Owner's Manual
Page 413
See your vehicle (hand controls, wheelchair/scooter lifts, etc.). Customer Communication Centre 169-007 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Telephone: 905-644-4112 Fax: 905-644-4866 Caribbean Numbers 1-800-496-9992 (... 1-800-496-9993 (Spanish) Puerto Rico 1-800-751-4135 (English) Dominican Republic 1-800-751-4136 (Spanish) Dominican Republic 1-800-496-9994 U.S. GM of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text...
See your vehicle (hand controls, wheelchair/scooter lifts, etc.). Customer Communication Centre 169-007 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Telephone: 905-644-4112 Fax: 905-644-4866 Caribbean Numbers 1-800-496-9992 (... 1-800-496-9993 (Spanish) Puerto Rico 1-800-751-4135 (English) Dominican Republic 1-800-751-4136 (Spanish) Dominican Republic 1-800-496-9994 U.S. GM of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text...
Owner's Manual
Page 414
... or the following special services: Flat Tire Change: Installation of spare tire will be covered at no charge (customer is available through Roadside Assistance by calling 1-800-GMC-8782 (462-8782). Maps include points of interest and a list of enough fuel for warranty related disablements will be covered. Also included ... will be covered at no charge if you are provided free of hotels along the route. Emergency Towing Service: Towing to the nearest GMC dealer for the customer to get to the nearest service station (up to $4.00) will be covered at no charge. Deluxe Trip Routing...
... or the following special services: Flat Tire Change: Installation of spare tire will be covered at no charge (customer is available through Roadside Assistance by calling 1-800-GMC-8782 (462-8782). Maps include points of interest and a list of enough fuel for warranty related disablements will be covered. Also included ... will be covered at no charge if you are provided free of hotels along the route. Emergency Towing Service: Towing to the nearest GMC dealer for the customer to get to the nearest service station (up to $4.00) will be covered at no charge. Deluxe Trip Routing...
Owner's Manual
Page 415
...D Vehicle Identification Number (VIN) D Name and home address D Telephone number and location from which you are available to retail and retail lease customers operating 2000 GMC light duty trucks for a period of 3 years/36,000 miles (60 000 km). Over-the-phone assistance, such as meals and overnight ...lodging if vehicle disablement occurs at 1-800-GMC-8782 (1-800-462-8782, Roadside Assistance prompt) to reach a qualified representative who can assist you....
...D Vehicle Identification Number (VIN) D Name and home address D Telephone number and location from which you are available to retail and retail lease customers operating 2000 GMC light duty trucks for a period of 3 years/36,000 miles (60 000 km). Over-the-phone assistance, such as meals and overnight ...lodging if vehicle disablement occurs at 1-800-GMC-8782 (1-800-462-8782, Roadside Assistance prompt) to reach a qualified representative who can assist you....
Owner's Manual
Page 416
...contact your inconvenience by original receipts. The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper to wait GMC helps minimize your dealer and request an appointment. This will reduce your vehicle requires overnight warranty... repairs, reimbursement up to offer Courtesy Transportation, a customer support program for instructions. 8-8 Several transportation options are ...
...contact your inconvenience by original receipts. The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper to wait GMC helps minimize your dealer and request an appointment. This will reduce your vehicle requires overnight warranty... repairs, reimbursement up to offer Courtesy Transportation, a customer support program for instructions. 8-8 Several transportation options are ...
Owner's Manual
Page 419
Please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Service and Owner Publications in Canada Service manuals, owner's manuals and other ... notifying NHTSA (or Transport Canada) in Canada is 1-800-668-5539. 8-11 Box 436008 Pontiac, MI 48343-6008 In Canada, please call us at 1-800-GMC-8782 (1-800-462-8782), or write: Pontiac-GMC Customer Assistance Center P.O.
Please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Service and Owner Publications in Canada Service manuals, owner's manuals and other ... notifying NHTSA (or Transport Canada) in Canada is 1-800-668-5539. 8-11 Box 436008 Pontiac, MI 48343-6008 In Canada, please call us at 1-800-GMC-8782 (1-800-462-8782), or write: Pontiac-GMC Customer Assistance Center P.O.
Owner's Manual
Page 421
...) (STREET ADDRESS-NO P.O. please write to Canadian Customers: All listed prices are quoted in U.S. funds....Check or Money Order payable to make checks payable in U.S. Order Processing $6.00 MasterCard VISA Discover Account Number: Expiration Date mo/yr: CUSTOMER SIGNATURE Canadian Postage (See Note Below) GRAND TOTAL Check here if your billing address is needed, write to : HELM, INCORPORATED S... Only 1-313-865-5927 Orders will be mailed within 30 days of receipt. AREA CODE GM-GMC-ORD99 *(Prices are to Helm, Inc. (USA funds only - do not send cash.) TOTAL MATERIAL...
...) (STREET ADDRESS-NO P.O. please write to Canadian Customers: All listed prices are quoted in U.S. funds....Check or Money Order payable to make checks payable in U.S. Order Processing $6.00 MasterCard VISA Discover Account Number: Expiration Date mo/yr: CUSTOMER SIGNATURE Canadian Postage (See Note Below) GRAND TOTAL Check here if your billing address is needed, write to : HELM, INCORPORATED S... Only 1-313-865-5927 Orders will be mailed within 30 days of receipt. AREA CODE GM-GMC-ORD99 *(Prices are to Helm, Inc. (USA funds only - do not send cash.) TOTAL MATERIAL...