Owner's Manual
Page 7
GMC 8-10. can useit to quickly find helpful information and tips about the road and how to drive under different conditions. Features and Controls This section ... Here the manual tells you wantto read. 3-1 4-1 5-1 6-1 7-1 8-1 9-1 The 1998 GMC Sonoma Owner's Manual 1-1 2-1 Seats and Restraint Systems This section tells you how to use . Comfort Controls and Audio Systems This section tells you how to contact for assistance and how to operate your vehicle. you Customer Assistance Information This section tells you how to...
GMC 8-10. can useit to quickly find helpful information and tips about the road and how to drive under different conditions. Features and Controls This section ... Here the manual tells you wantto read. 3-1 4-1 5-1 6-1 7-1 8-1 9-1 The 1998 GMC Sonoma Owner's Manual 1-1 2-1 Seats and Restraint Systems This section tells you how to use . Comfort Controls and Audio Systems This section tells you how to contact for assistance and how to operate your vehicle. you Customer Assistance Information This section tells you how to...
Owner's Manual
Page 40
Also, the air bag system may keep the air bags from working properly? See "Customer Satisfaction Procedure"in the Index. There are probably part of Step the Customer Satisfaction Procedure in this , you should be injured you relocate any questions about servicing your vehicle. A:...someone is attached to your vehicle. (The phone numbers and addresses for Customer Assistance are close to keep theair bags from working properly in several places around your vehicle should contact Customer Assistance before you modify your vehicle so that the vehicle's basic structure ...
Also, the air bag system may keep the air bags from working properly? See "Customer Satisfaction Procedure"in the Index. There are probably part of Step the Customer Satisfaction Procedure in this , you should be injured you relocate any questions about servicing your vehicle. A:...someone is attached to your vehicle. (The phone numbers and addresses for Customer Assistance are close to keep theair bags from working properly in several places around your vehicle should contact Customer Assistance before you modify your vehicle so that the vehicle's basic structure ...
Owner's Manual
Page 205
..., you can ask your dealer for more information about your vehicle will be carrying thatweight, too. In Canada, write to: General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L l H 8P7 Weight of the TrailerTongue The tongue load (A) of your Warranty and Owner Assistance Information Booklet. A B 4-49...
..., you can ask your dealer for more information about your vehicle will be carrying thatweight, too. In Canada, write to: General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L l H 8P7 Weight of the TrailerTongue The tongue load (A) of your Warranty and Owner Assistance Information Booklet. A B 4-49...
Owner's Manual
Page 377
Thissection also tells you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-5 8-7 8-8 8-9 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Roadside Assistance Canadian Roadside Assistance Courtesy Transportation GM Participation in an Alternative Dispute Resolution Program 8-10 8- 10 Warranty Information ...
Thissection also tells you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-5 8-7 8-8 8-9 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Roadside Assistance Canadian Roadside Assistance Courtesy Transportation GM Participation in an Alternative Dispute Resolution Program 8-10 8- 10 Warranty Information ...
Owner's Manual
Page 378
Customer Satisfaction Procedure GMC dealers have . If the matter has already been reviewed with a member of the dealership or the general manager. 8-2 However, if a concern has not been resolved to promptly address any concerns you may have the facilities, trained technicians and up-to-date information to your concern with the sales, service orparts manager, contact the owner of dealership management. Discuss your complete satisfaction, take the following steps: STEP ONE -- Normally, concerns can be quickly resolved at that level.
Customer Satisfaction Procedure GMC dealers have . If the matter has already been reviewed with a member of the dealership or the general manager. 8-2 However, if a concern has not been resolved to promptly address any concerns you may have the facilities, trained technicians and up-to-date information to your concern with the sales, service orparts manager, contact the owner of dealership management. Discuss your complete satisfaction, take the following steps: STEP ONE -- Normally, concerns can be quickly resolved at that level.
Owner's Manual
Page 379
...by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). For help , contactthe GMC Consumer RelationsManager by calling 1-800-GMC-8782 (1-800-462-8782, Customer Assistance prompt.) Canada, contact In GM of the United States and Canada, call GM Overseas Distribution ...Corporation in Oshawa by the dealershipwithout further help outside of Canada Customer Communication Centre in Canada at: (905) 644-4...
...by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). For help , contactthe GMC Consumer RelationsManager by calling 1-800-GMC-8782 (1-800-462-8782, Customer Assistance prompt.) Canada, contact In GM of the United States and Canada, call GM Overseas Distribution ...Corporation in Oshawa by the dealershipwithout further help outside of Canada Customer Communication Centre in Canada at: (905) 644-4...
Owner's Manual
Page 380
...date and present mileage 0 We encourage you wish to write GMC, address your inquiry to: Pontiac-GMC Customer Assistance Center P.O. if Customer Assistancefor Text Telephone (TTY) Users To assist customers who use Text Telephones (TTYs), GMC has TTY equipment available at the top left of the instrument...Dealership name and location Nature of GM Overseas offices. Any TTY user can communicate with GMC by dialing: 1-800-GMC-8583. (TTY users in Canada can give the Customer Assistance Representative: 0 Your name, address, home and business telephone numbers Vehicle Identification Number...
...date and present mileage 0 We encourage you wish to write GMC, address your inquiry to: Pontiac-GMC Customer Assistance Center P.O. if Customer Assistancefor Text Telephone (TTY) Users To assist customers who use Text Telephones (TTYs), GMC has TTY equipment available at the top left of the instrument...Dealership name and location Nature of GM Overseas offices. Any TTY user can communicate with GMC by dialing: 1-800-GMC-8583. (TTY users in Canada can give the Customer Assistance Representative: 0 Your name, address, home and business telephone numbers Vehicle Identification Number...
Owner's Manual
Page 381
...key will be covered at no charge (customeris responsible forrepair or replacement of tire). Emergency Towing Service: Towing to the nearest GMC dealer for warranty related disablements will be covered. Roadside Assistance Flat Tire Change: Installation of spare tire will be covered at ... covered at no charge. Lock Out: Replacement keys or locksmith service will be covered. GMC's Roadside Assistance provides strandedowners with over-the-phone roadside repairs, location of enough fuel forthe customer to get to the nearest service station (up to gain entry into your vehicle.
...key will be covered at no charge (customeris responsible forrepair or replacement of tire). Emergency Towing Service: Towing to the nearest GMC dealer for warranty related disablements will be covered. Roadside Assistance Flat Tire Change: Installation of spare tire will be covered at ... covered at no charge. Lock Out: Replacement keys or locksmith service will be covered. GMC's Roadside Assistance provides strandedowners with over-the-phone roadside repairs, location of enough fuel forthe customer to get to the nearest service station (up to gain entry into your vehicle.
Owner's Manual
Page 382
..., computerized maps using the most direct scenic route are available to retail and retail lease customers operating 1998 GMC light duty trucks for reimbursement. Over-the-phone assistance, such as meals and overnight lodging if vehicle disablement occurs ...Original receipts of coupons. A service representative will provide assistance when you will reimburse any reasonable trip interruptionexpenses (up to GMC Roadside Assistance for a period of GMC dealers along the route. Trip Interruption service covers expenses such as providing the name of the closest dealer or minor technical...
..., computerized maps using the most direct scenic route are available to retail and retail lease customers operating 1998 GMC light duty trucks for reimbursement. Over-the-phone assistance, such as meals and overnight lodging if vehicle disablement occurs ...Original receipts of coupons. A service representative will provide assistance when you will reimburse any reasonable trip interruptionexpenses (up to GMC Roadside Assistance for a period of GMC dealers along the route. Trip Interruption service covers expenses such as providing the name of the closest dealer or minor technical...
Owner's Manual
Page 384
Courtesy transportation includes: 0 All Courtesy Transportution arrangements be made available for customers when obtaining warranty service. to und not to Bumper Limited Warranty. All requests should reflect actual costs 1-11? The Commitment Plus Courtesy ...10 miles (16 km)) for service on Courtesy Transportation. 8-8 This program is not part of the Bumper to exceed the rnaxinzurn allowable dollar limits. GMC reserves the right to Bumper New Vehicle Limited Warranty. Some state insurance regulations make it impractical to rent vehicles to a $30 allowance for a rental...
Courtesy transportation includes: 0 All Courtesy Transportution arrangements be made available for customers when obtaining warranty service. to und not to Bumper Limited Warranty. All requests should reflect actual costs 1-11? The Commitment Plus Courtesy ...10 miles (16 km)) for service on Courtesy Transportation. 8-8 This program is not part of the Bumper to exceed the rnaxinzurn allowable dollar limits. GMC reserves the right to Bumper New Vehicle Limited Warranty. Some state insurance regulations make it impractical to rent vehicles to a $30 allowance for a rental...
Owner's Manual
Page 385
...or interpretation of the New Vehicle Limited Warranty. To file a claim,you feel your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier in all 50 states and the District of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington.../or to settle automotive disputes. If you are not satisfied after followingthe Customer Satisfaction Procedure, you are completely satisfied with your GMC dealer are committed to making sure you may be asked to customers who currently own or lease a GM vehicle. Our experience has shown that...
...or interpretation of the New Vehicle Limited Warranty. To file a claim,you feel your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier in all 50 states and the District of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington.../or to settle automotive disputes. If you are not satisfied after followingthe Customer Satisfaction Procedure, you are completely satisfied with your GMC dealer are committed to making sure you may be asked to customers who currently own or lease a GM vehicle. Our experience has shown that...
Owner's Manual
Page 386
... problems between you may order a recall and remedy campaign. For further information, contact the BBB at 1-800-955-5 100 or the GMC Customer Assistance Center at any time. To contact NHTSA, you , your vehicle has a defect which you may contact the BBB at 1-800...-GMC-8782 (1-800-462-8782). The BBB will be bound by that your dealer or General Motors. We prefer you utilize the Customer Satisfaction Procedure before filing a claim with a separate warranty booklet that a safety defect exists...
... problems between you may order a recall and remedy campaign. For further information, contact the BBB at 1-800-955-5 100 or the GMC Customer Assistance Center at any time. To contact NHTSA, you , your vehicle has a defect which you may contact the BBB at 1-800...-GMC-8782 (1-800-462-8782). The BBB will be bound by that your dealer or General Motors. We prefer you utilize the Customer Satisfaction Procedure before filing a claim with a separate warranty booklet that a safety defect exists...
Owner's Manual
Page 387
...or 1-800-263-7854 (French). Box 436008 Pontiac, MI 48343-6008 8-11 You may write to notifying General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L 1H 8P7 Ordering Serviceand Owner Publications in Canada Service manuals, owner's manuals...The toll-free telephone number for all current and past model General Motors vehicles. Please call us at 1-800-GMC-8782 (1-800-462-8782) or write: Pontiac-GMC Customer Assistance Center P.O. REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that ...
...or 1-800-263-7854 (French). Box 436008 Pontiac, MI 48343-6008 8-11 You may write to notifying General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L 1H 8P7 Ordering Serviceand Owner Publications in Canada Service manuals, owner's manuals...The toll-free telephone number for all current and past model General Motors vehicles. Please call us at 1-800-GMC-8782 (1-800-462-8782) or write: Pontiac-GMC Customer Assistance Center P.O. REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that ...
Owner's Manual
Page 389
...s, PUBLICATION FORM Manual Repair Portfolio In Unit ITEM DESCRIPTION Service Car & Light Truck Transmission VEHICLE MODEL QTY' TOTAL PRICE EACH* I 1 1998 1998 1998 $40.00 $15.00 I Manual Owner's Owner's Manual Without Portfolio $10.00 i 1 NOTE: Dealers and Companies please provide dealer ...name of the person to the above address for credit without incurring obligation. Order Processing Canadian Postage (See Note Below) Mastercard (CUSTOMER'S NAME) (AlTENTION) 0 0 VISA GRAND TOTAL Discover (STREET ADDRESS-NO P.O. order processing. Mail completed order form to the...
...s, PUBLICATION FORM Manual Repair Portfolio In Unit ITEM DESCRIPTION Service Car & Light Truck Transmission VEHICLE MODEL QTY' TOTAL PRICE EACH* I 1 1998 1998 1998 $40.00 $15.00 I Manual Owner's Owner's Manual Without Portfolio $10.00 i 1 NOTE: Dealers and Companies please provide dealer ...name of the person to the above address for credit without incurring obligation. Order Processing Canadian Postage (See Note Below) Mastercard (CUSTOMER'S NAME) (AlTENTION) 0 0 VISA GRAND TOTAL Discover (STREET ADDRESS-NO P.O. order processing. Mail completed order form to the...
Owner's Manual
Page 393
... ...Defogging and Defrosting ...Dimensions. Sheet Metal ...Daytime Running Lamps ...Dead Battery ...Defects. Vehicle ...DomeLamps ...Door Locks ...Storage Pocket ...Drive ...Drive. Courtesy Transportation ...8-8 Cruise Control ...2-36 Customer Assistance Information ...8- 1 Customer Satisfaction Procedure ...8-2 Damage.
... ...Defogging and Defrosting ...Dimensions. Sheet Metal ...Daytime Running Lamps ...Dead Battery ...Defects. Vehicle ...DomeLamps ...Door Locks ...Storage Pocket ...Drive ...Drive. Courtesy Transportation ...8-8 Cruise Control ...2-36 Customer Assistance Information ...8- 1 Customer Satisfaction Procedure ...8-2 Damage.
Owner's Manual
Page 394
...-wheel Drive ...11 French Language Manual ...FrontAxle ...6-24 Front Map Lamps ...2-42 Front Storage Area ...2-45 FrontTowing ...5-10 Fuel ...6-3 6-7 Filling a Portable Container ...6-5 Filling Your Tank ... Customer Assistance ...8-4 3-4 Heating ...HighLow Beam Changer ...2-34 9-4 Engine ...Exit Lighting ...Express-Down Window ...Extender. Safety Belt ... 2-27 2-42 2-3 1 1-48 F a b r i c cleaning ...6-53 Fifth Gear. Manual Transmission ...2-20...
...-wheel Drive ...11 French Language Manual ...FrontAxle ...6-24 Front Map Lamps ...2-42 Front Storage Area ...2-45 FrontTowing ...5-10 Fuel ...6-3 6-7 Filling a Portable Container ...6-5 Filling Your Tank ... Customer Assistance ...8-4 3-4 Heating ...HighLow Beam Changer ...2-34 9-4 Engine ...Exit Lighting ...Express-Down Window ...Extender. Safety Belt ... 2-27 2-42 2-3 1 1-48 F a b r i c cleaning ...6-53 Fifth Gear. Manual Transmission ...2-20...
Owner's Manual
Page 398
... Seat Passengers ...1-28 Reminder Light ...1.7, 2.53 1-49 Replacing After a Crash ... Right Front Passenger Position ...1- 19 Use During Pregnancy ...1. 18 WhyTheyWork ...1-8 Safety Chains ...4-51 Safety Defects. Customer Assistance ...8-4 9-8 I2 Label ...1-49 1.27. 1-28 Lap Belt ...Lap-Shoulder ...1-12 Questions and Answers ...I .I O Reporting Safety Defects ...Restraints 7-42 Check ...Checking ...1-48 Child ...1-33 Replacing...
... Seat Passengers ...1-28 Reminder Light ...1.7, 2.53 1-49 Replacing After a Crash ... Right Front Passenger Position ...1- 19 Use During Pregnancy ...1. 18 WhyTheyWork ...1-8 Safety Chains ...4-51 Safety Defects. Customer Assistance ...8-4 9-8 I2 Label ...1-49 1.27. 1-28 Lap Belt ...Lap-Shoulder ...1-12 Questions and Answers ...I .I O Reporting Safety Defects ...Restraints 7-42 Check ...Checking ...1-48 Child ...1-33 Replacing...