Owner's Manual
Page 3
...you information on "Reporting Safety Defects" on the Road This section tells what fluids and lubricants to use your audio system. The 1997 GMC Sonorna Owner's Manual 1-1 Seats and RestraintSystems This section tells you how to use . Comfort Controls and Audio Systems This section tells... use it to quickly find helpful information and tips about the road and how to get service and owner publications. Customer Assistance Information This section tellsyou how to contact GMC for assistance and how to drive under different conditions. 5- 1 2-1 3- 1 Problems on page 8-10. It also...
...you information on "Reporting Safety Defects" on the Road This section tells what fluids and lubricants to use your audio system. The 1997 GMC Sonorna Owner's Manual 1-1 Seats and RestraintSystems This section tells you how to use . Comfort Controls and Audio Systems This section tells... use it to quickly find helpful information and tips about the road and how to get service and owner publications. Customer Assistance Information This section tellsyou how to contact GMC for assistance and how to drive under different conditions. 5- 1 2-1 3- 1 Problems on page 8-10. It also...
Owner's Manual
Page 32
... manual, see "Serviceand Owner Publications" in the Index.) 1-24 A: Yes. Also, the air bag system may not work for Customer Assistanceare in Step Two of the Customer Satisfaction Procedure in this , you should be injured you are probably part of vehicle that could keep theair bag from working properly.... inflate while someone is working on your vehicle. Servicing Your Air Bag-Equipped Vehicle The air bag affects how your vehicle should contact Customer Assistance before you modify your vehicle. (The phone numbers and addresses for you is qualified to so. Your GM dealer and the...
... manual, see "Serviceand Owner Publications" in the Index.) 1-24 A: Yes. Also, the air bag system may not work for Customer Assistanceare in Step Two of the Customer Satisfaction Procedure in this , you should be injured you are probably part of vehicle that could keep theair bag from working properly.... inflate while someone is working on your vehicle. Servicing Your Air Bag-Equipped Vehicle The air bag affects how your vehicle should contact Customer Assistance before you modify your vehicle. (The phone numbers and addresses for you is qualified to so. Your GM dealer and the...
Owner's Manual
Page 190
... at the address listed in it, and the people who will be carrying that weight, too. In Canada, write to: General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario LlH 8P7 Weight of the Trailer Tongue The tongue load (A) of the vehicle, any trailer is calculated...
... at the address listed in it, and the people who will be carrying that weight, too. In Canada, write to: General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario LlH 8P7 Weight of the Trailer Tongue The tongue load (A) of the vehicle, any trailer is calculated...
Owner's Manual
Page 377
... Information Here you will find out how to contact GMC if you publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-5 8-7 8-8 8-9 Customer Satisfaction Procedure Address for Writing to GMC Assistance forText Telephone (TTY) Users GMC Roadside Assistance Phone Number for Service Publications U-L This section also tells how to Order Service Publications Order Form for RoadsideAssistance...
... Information Here you will find out how to contact GMC if you publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-5 8-7 8-8 8-9 Customer Satisfaction Procedure Address for Writing to GMC Assistance forText Telephone (TTY) Users GMC Roadside Assistance Phone Number for Service Publications U-L This section also tells how to Order Service Publications Order Form for RoadsideAssistance...
Owner's Manual
Page 379
... In other overseas locations, call the following numbers as appropriate: 0 0 In the U.S. For help , contact the GMC Consumer Relations Manager by calling 1-800-GMC-8782 ( 1 -800-462-8782, Customer Assistance prompt.) In Canada, contact GM of Canada Customer Communication Centre in Canada at (905) 644-41 12. In Mexico: (525) 625-3256 In Puerto...
... In other overseas locations, call the following numbers as appropriate: 0 0 In the U.S. For help , contact the GMC Consumer Relations Manager by calling 1-800-GMC-8782 ( 1 -800-462-8782, Customer Assistance prompt.) In Canada, contact GM of Canada Customer Communication Centre in Canada at (905) 644-41 12. In Mexico: (525) 625-3256 In Puerto...
Owner's Manual
Page 380
... In Canada, write to: General Motors of concern We encourage you wish to write GMC, address your conce will likely be resolved in Canada can give the Customer Assistance Representative: Your name, address, home and business telephone numbers Vehicle Identification Number (This...panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage 0 When contacting GMC, please remember that your inquiry to: GMC Customer Assistance 31 E. Refer For prompt assistance, please have a concern. That is available from the vehicle registration or...
... In Canada, write to: General Motors of concern We encourage you wish to write GMC, address your conce will likely be resolved in Canada can give the Customer Assistance Representative: Your name, address, home and business telephone numbers Vehicle Identification Number (This...panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage 0 When contacting GMC, please remember that your inquiry to: GMC Customer Assistance 31 E. Refer For prompt assistance, please have a concern. That is available from the vehicle registration or...
Owner's Manual
Page 381
...no charge within 10 miles ( 16 km). Delivery of the nearest GMC dealer orthe following special services: 8-5 Roadside Assistance Flat Tire Change: Installation of spare tire will be covered at no charge (customer is responsible for the customer to get to the nearest service station (up to $4.00) ...will be covered. Lock Out: Replacement keys or locksmith service will be covered at no charge if you are unable to the nearest GMC dealer forwarranty related disablements ...
...no charge within 10 miles ( 16 km). Delivery of the nearest GMC dealer orthe following special services: 8-5 Roadside Assistance Flat Tire Change: Installation of spare tire will be covered at no charge (customer is responsible for the customer to get to the nearest service station (up to $4.00) ...will be covered. Lock Out: Replacement keys or locksmith service will be covered at no charge if you are unable to the nearest GMC dealer forwarranty related disablements ...
Owner's Manual
Page 382
.... 8-6 The Roadside Assistance services listed are provided free of charge. Deluxe Trip Routing: Custom-made, computerized maps using the mostdirect or scenic route are available to retail and retail lease customers operating 1997 GMC light duty trucks for a period of 3 years/36,000 miles (60 000 km).... Original receipts should be required to obtain prior approval from GMC Roadside Assistance and pay for expenses at least 150 miles...
.... 8-6 The Roadside Assistance services listed are provided free of charge. Deluxe Trip Routing: Custom-made, computerized maps using the mostdirect or scenic route are available to retail and retail lease customers operating 1997 GMC light duty trucks for a period of 3 years/36,000 miles (60 000 km).... Original receipts should be required to obtain prior approval from GMC Roadside Assistance and pay for expenses at least 150 miles...
Owner's Manual
Page 384
... up to people under 21 years of age. In Canada, please consult your GMC dealer. If you receive. For additional program details contact your GM dealer for customers when obtaining warranty service. Some stateinsurance regulations make any changes or discontinue the Courtesy...other transportation in lieu of a loaner. (Bringing vehicles in late in the day, for service on Courtesy Transportation. 8-8 Courtesy Transportation GMC Commitment Plus offers courtesy transportation for information on the next day, does not constitute overnight repairs.) Gas allowance of up to $10 a...
... up to people under 21 years of age. In Canada, please consult your GMC dealer. If you receive. For additional program details contact your GM dealer for customers when obtaining warranty service. Some stateinsurance regulations make any changes or discontinue the Courtesy...other transportation in lieu of a loaner. (Bringing vehicles in late in the day, for service on Courtesy Transportation. 8-8 Courtesy Transportation GMC Commitment Plus offers courtesy transportation for information on the next day, does not constitute overnight repairs.) Gas allowance of up to $10 a...
Owner's Manual
Page 385
... may be instances where an impartial third party can assist in arriving at the following the Customer Satisfaction Procedure, you feel your new vehicle. Both GMC and your GMC dealer committed to are making sure you are not satisfied after following address: BBB AUTO LINE...Telephone: 1-800-955-5 100 To file a claim, you are completely satisfied with your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier inthis section is limited by the Better Business Bureau system to settle automotive disputes. Canadian owners refer toyour Warranty...
... may be instances where an impartial third party can assist in arriving at the following the Customer Satisfaction Procedure, you feel your new vehicle. Both GMC and your GMC dealer committed to are making sure you are not satisfied after following address: BBB AUTO LINE...Telephone: 1-800-955-5 100 To file a claim, you are completely satisfied with your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier inthis section is limited by the Better Business Bureau system to settle automotive disputes. Canadian owners refer toyour Warranty...
Owner's Manual
Page 386
... If this program before you resort to AUTO LINE, but you may contact the BBB at 1 -800-GMC-8782 (1 -800-462-8782). For further information, contact the BBB at 1-800-955-5 100 or the GMC Customer Assistance Center at any time. area) or write to resolvethe complaint serving as an intermediary. REPORTING SAFETY...
... If this program before you resort to AUTO LINE, but you may contact the BBB at 1 -800-GMC-8782 (1 -800-462-8782). For further information, contact the BBB at 1-800-955-5 100 or the GMC Customer Assistance Center at any time. area) or write to resolvethe complaint serving as an intermediary. REPORTING SAFETY...
Owner's Manual
Page 387
... us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Please call us at 1-800-GMC-8782 ( 1 -800-462-8782) or write: GMC Consumer Relations 3 1 E. You may write to notifying General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario LlH 8P7 Ordering Service and Owner Publications in...
... us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Please call us at 1-800-GMC-8782 ( 1 -800-462-8782) or write: GMC Consumer Relations 3 1 E. You may write to notifying General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario LlH 8P7 Ordering Service and Owner Publications in...
Owner's Manual
Page 389
... time for quotation. (CUSTOMER'S NAME) (ATTENTION) P A t Mastercard ] Y 0VISA M Discover Check or Money Order payableto Helm, Inc. (USA funds only do not send cash,) t TOTAL MATERIAL Michigan Purchasers add 6% sales tax I I' GRANDTOTAL I I QN' PRICE $90.00 $40.00 EACH* TOTAL PRICE 1997 1997 1997 1997 $15.00 $10....credit without incurring obligation. On returns, a re-stocking fee may be returned for postal service. Mail completed order form to Canadian Customers: All listed prices are quoted in US. Number: Expiration Dafe mo/yr: 1 7m l Check here if your'billing address ...
... time for quotation. (CUSTOMER'S NAME) (ATTENTION) P A t Mastercard ] Y 0VISA M Discover Check or Money Order payableto Helm, Inc. (USA funds only do not send cash,) t TOTAL MATERIAL Michigan Purchasers add 6% sales tax I I' GRANDTOTAL I I QN' PRICE $90.00 $40.00 EACH* TOTAL PRICE 1997 1997 1997 1997 $15.00 $10....credit without incurring obligation. On returns, a re-stocking fee may be returned for postal service. Mail completed order form to Canadian Customers: All listed prices are quoted in US. Number: Expiration Dafe mo/yr: 1 7m l Check here if your'billing address ...
Owner's Manual
Page 393
Engine ...2- 16 Courtesy Transportation ...8-8 Cruise Control ...2-40 Customer Assistance Information ...8- Automatic Transmission ...DriverPosition ...1-12 Dsiving City ...4-34 4-2 Defensive ...Drunken ...4-3 Foreign Countries...Door Locks ...2-4 Storagepocket ...2-48 2- 19 Drive. Reporting Safety ...8- 10 Defensive Driving ...4-2 3-5 Defogging and Defrosting ...Dimensions. Vehicle ...6-7 I Customer Satisfaction Procedure ...8-2 Damage. Finish ...6-60 Damage. Sheet Metal ...6-59 Daytime Running Lamps ...2-44 Daytime Running Lamps Indicator Light ...2-63 DeadBattery ...5-3 Defects. ...
Engine ...2- 16 Courtesy Transportation ...8-8 Cruise Control ...2-40 Customer Assistance Information ...8- Automatic Transmission ...DriverPosition ...1-12 Dsiving City ...4-34 4-2 Defensive ...Drunken ...4-3 Foreign Countries...Door Locks ...2-4 Storagepocket ...2-48 2- 19 Drive. Reporting Safety ...8- 10 Defensive Driving ...4-2 3-5 Defogging and Defrosting ...Dimensions. Vehicle ...6-7 I Customer Satisfaction Procedure ...8-2 Damage. Finish ...6-60 Damage. Sheet Metal ...6-59 Daytime Running Lamps ...2-44 Daytime Running Lamps Indicator Light ...2-63 DeadBattery ...5-3 Defects. ...
Owner's Manual
Page 395
Customer Assistance ...8-4 Heating ...3-4 High/LowBeamChanger ...2-38 Highway Hypnosis ...4-37 Hill and Mountain Roads ...4-37 Hitches. Trailer ...4-53 6-6 Hood ...Horn ...2-36 Horsepower ...6-68 Hydraulic Clutch ...6-2 1 Check ...7-55 ...
Customer Assistance ...8-4 Heating ...3-4 High/LowBeamChanger ...2-38 Highway Hypnosis ...4-37 Hill and Mountain Roads ...4-37 Hitches. Trailer ...4-53 6-6 Hood ...Horn ...2-36 Horsepower ...6-68 Hydraulic Clutch ...6-2 1 Check ...7-55 ...
Owner's Manual
Page 399
...: In Sand. 6-2 Service Work. Manual Transmission ...2-20 Tilt Steering Wheel ...2-37 Time. I0 Power ...4-9 Steering Wheel. Ice or Snow ...5-36 Sunvisors ...2-49 Supplemental Inflatable Restraint ...I - Customer Assistance ...8-4 2-54 Speedometer ...Stains. Tachometer ...2-54 Tailgate ...2-9 Lubrication Service ...7-55 Taillamp Bulb Replacement ...6-40 3.20.7.54 Tape Player Care ...2-10 Theft ...3-17 THEWLOCK 6-28 Thermostat...
...: In Sand. 6-2 Service Work. Manual Transmission ...2-20 Tilt Steering Wheel ...2-37 Time. I0 Power ...4-9 Steering Wheel. Ice or Snow ...5-36 Sunvisors ...2-49 Supplemental Inflatable Restraint ...I - Customer Assistance ...8-4 2-54 Speedometer ...Stains. Tachometer ...2-54 Tailgate ...2-9 Lubrication Service ...7-55 Taillamp Bulb Replacement ...6-40 3.20.7.54 Tape Player Care ...2-10 Theft ...3-17 THEWLOCK 6-28 Thermostat...