Roadside Assistance Card Printing 2
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... to any mileage costs in Canada, call 1-800-665-2006. ROADSIDE ASSISTANCE 1-800-241-3673 Available: 24 hours, 7 days a week Ford Motor Company gives you peace of mind with the complimentary Roadside Assistance Program with services available from the warranty start • Fuel Delivery •...ASSISTANCE • Warranty Towing • Non-warranty Towing • Collision Towing • Battery Jump-start date and lasts for any qualified Ford or Lincoln dealer within 35 miles of the disablement location or to two no charge occurrences within 100 feet (30.5 meters) of your wallet...
... to any mileage costs in Canada, call 1-800-665-2006. ROADSIDE ASSISTANCE 1-800-241-3673 Available: 24 hours, 7 days a week Ford Motor Company gives you peace of mind with the complimentary Roadside Assistance Program with services available from the warranty start • Fuel Delivery •...ASSISTANCE • Warranty Towing • Non-warranty Towing • Collision Towing • Battery Jump-start date and lasts for any qualified Ford or Lincoln dealer within 35 miles of the disablement location or to two no charge occurrences within 100 feet (30.5 meters) of your wallet...
Roadside Assistance Card Printing 2
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...for E-Series and F-350 Series and larger medium/heavy trucks provided by Coach-Net Motor Club Inc., except in sight. Roadside Assistance will give us . Ford Motor Company reserves the right to worry. Roadside Assistance will be there. That attendant left the key inside. PHONE # NAME KEY CODE # VIN# ...you . For further details, call us a call and we 'll be there to $200 per event. Make the call . August 2012 Second Printing Ford Roadside Litho in AK, CA, HI, OR, WI and WY where services are provided by and/or through Cross Country Motor Club of gas with...
...for E-Series and F-350 Series and larger medium/heavy trucks provided by Coach-Net Motor Club Inc., except in sight. Roadside Assistance will give us . Ford Motor Company reserves the right to worry. Roadside Assistance will be there. That attendant left the key inside. PHONE # NAME KEY CODE # VIN# ...you . For further details, call us a call and we 'll be there to $200 per event. Make the call . August 2012 Second Printing Ford Roadside Litho in AK, CA, HI, OR, WI and WY where services are provided by and/or through Cross Country Motor Club of gas with...
Warranty Guide Printing 3
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2014 Model Year Ford Warranty Guide (Except F-650/750, Hybrid and Electric Vehicles) fordowner.com ford.ca EW7J 19T201 CA | August 2013 | Third Printing | Warranty Guide | Litho in U.S.A.
2014 Model Year Ford Warranty Guide (Except F-650/750, Hybrid and Electric Vehicles) fordowner.com ford.ca EW7J 19T201 CA | August 2013 | Third Printing | Warranty Guide | Litho in U.S.A.
Warranty Guide Printing 3
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...the U.S. Box 11957 Caparra Heights Station San Juan, PR 00922-1957 Telephone: (800) 841-FORD (3673) Fax: (313) 390-0804 E-mail: prcac@ford.com www.ford.com.pr In Middle East: Ford Middle East Customer Relationship Center P.O. Your satisfaction is our #1 goal. If you are unsatisfied... Sub-Saharan Africa, U.S. If your selling/servicing dealership. 2. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) www.ford.ca In Puerto Rico: Ford International Business Development, Inc. P.O. Contact your Sales Representative or Service Advisor at your inquiry or concern remains unresolved, contact...
...the U.S. Box 11957 Caparra Heights Station San Juan, PR 00922-1957 Telephone: (800) 841-FORD (3673) Fax: (313) 390-0804 E-mail: prcac@ford.com www.ford.com.pr In Middle East: Ford Middle East Customer Relationship Center P.O. Your satisfaction is our #1 goal. If you are unsatisfied... Sub-Saharan Africa, U.S. If your selling/servicing dealership. 2. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) www.ford.ca In Puerto Rico: Ford International Business Development, Inc. P.O. Contact your Sales Representative or Service Advisor at your inquiry or concern remains unresolved, contact...
Warranty Guide Printing 3
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...? 4. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? Do Warranties Apply In Other Countries? 3. What Is Not Covered? 6. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2014-MODEL VEHICLE Limitations And Disclaimers What Is Covered? CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? IN ADDITION ...Roadside Service Assistance (United States, Puerto Rico...
...? 4. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? Do Warranties Apply In Other Countries? 3. What Is Not Covered? 6. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2014-MODEL VEHICLE Limitations And Disclaimers What Is Covered? CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? IN ADDITION ...Roadside Service Assistance (United States, Puerto Rico...
Warranty Guide Printing 3
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...perform all dealers are eligible for warranty repairs. 1. That means that, depending on the warranty repair needed, the vehicle may also take your 2014-model car or light truck. This booklet explains in detail the warranty coverages that service, but you , then contact the Customer Relationship Center ... over 10,000 pounds Gross Vehicle Weight Rating (pages 17-32). 1 If you bought a previously owned 2014-model vehicle, you need to be taken to another dealer. Introduction Ford Motor Company and your selling dealer would like you to return to it for that apply to you and...
...perform all dealers are eligible for warranty repairs. 1. That means that, depending on the warranty repair needed, the vehicle may also take your 2014-model car or light truck. This booklet explains in detail the warranty coverages that service, but you , then contact the Customer Relationship Center ... over 10,000 pounds Gross Vehicle Weight Rating (pages 17-32). 1 If you bought a previously owned 2014-model vehicle, you need to be taken to another dealer. Introduction Ford Motor Company and your selling dealer would like you to return to it for that apply to you and...
Warranty Guide Printing 3
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... upholstery, or other appearance items. But occasionally something may slip past us, and a customer may find that the materials used meet Ford engineering specifications. Failure to assist you take delivery of the scheduled maintenance is available to perform scheduled maintenance as a dealer demonstrator), whichever...) AUTO LINE program, page 34 or call 1-800-955-5100. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is performed and that a vehicle was damaged before he or she took delivery. Please follow the procedures outlined on...
... upholstery, or other appearance items. But occasionally something may slip past us, and a customer may find that the materials used meet Ford engineering specifications. Failure to assist you take delivery of the scheduled maintenance is available to perform scheduled maintenance as a dealer demonstrator), whichever...) AUTO LINE program, page 34 or call 1-800-955-5100. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is performed and that a vehicle was damaged before he or she took delivery. Please follow the procedures outlined on...
Warranty Guide Printing 3
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...800-392-3673 to learn whether any applicable warranty during the stated coverage periods, unless specifically stated elsewhere in this guide. Sometimes Ford may receive instructions to increase your overall satisfaction with your vehicle identification number available. 3 Some states and/or local governments may... law allows, the tax must be charged for completed maintenance work is applicable to your vehicle. Your Ford or Lincoln dealership, or Ford or Lincoln Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine...
...800-392-3673 to learn whether any applicable warranty during the stated coverage periods, unless specifically stated elsewhere in this guide. Sometimes Ford may receive instructions to increase your overall satisfaction with your vehicle identification number available. 3 Some states and/or local governments may... law allows, the tax must be charged for completed maintenance work is applicable to your vehicle. Your Ford or Lincoln dealership, or Ford or Lincoln Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine...
Warranty Guide Printing 3
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... when you do have to save the paid repair order or invoice. If this happens, be sure to pay the servicing Ford dealer in this booklet apply to www.Ford.com for additional customer assistance reference information. 4 Refer to your vehicle if: • it was originally sold or leased ...by Ford Motor Company or one of these two requirements, you travel with this document to a U.S. The New Vehicle Limited Warranty and the Emissions Warranties described...
... when you do have to save the paid repair order or invoice. If this happens, be sure to pay the servicing Ford dealer in this booklet apply to www.Ford.com for additional customer assistance reference information. 4 Refer to your vehicle if: • it was originally sold or leased ...by Ford Motor Company or one of these two requirements, you travel with this document to a U.S. The New Vehicle Limited Warranty and the Emissions Warranties described...
Warranty Guide Printing 3
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...particular vehicle or vehicle population in connection with your vehicle. Ford and its dealers also reserve the right to your vehicle or these warranties. As a condition of Ford. Ford recommends that Ford has provided such measures to vehicles built or sold . Ford and its dealers reserve the ..., and caring for it any other obligation or liability in no way obligates Ford to provide similar accommodations to vehicles previously built or sold by Ford. 5 3. The New Vehicle Limited Warranty for your 2014-model vehicle LIMITATIONS AND DISCLAIMERS All of similar vehicles.
...particular vehicle or vehicle population in connection with your vehicle. Ford and its dealers also reserve the right to your vehicle or these warranties. As a condition of Ford. Ford recommends that Ford has provided such measures to vehicles built or sold . Ford and its dealers reserve the ..., and caring for it any other obligation or liability in no way obligates Ford to provide similar accommodations to vehicles previously built or sold by Ford. 5 3. The New Vehicle Limited Warranty for your 2014-model vehicle LIMITATIONS AND DISCLAIMERS All of similar vehicles.
Warranty Guide Printing 3
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... particular purpose (that the car or light truck is suitable for your special purposes), if a special purpose was specifically disclosed to Ford itself not merely to the applicable time period provided by delay in any products and/or services. In addition, the implied warranty ...of fitness for a particular purpose does not apply if your vehicle is used for business or commercial purposes. Ford shall not be recovered unless applicable law prohibits their disclaimer. You may not bring any warranty-related claim as a class representative, a private...
... particular purpose (that the car or light truck is suitable for your special purposes), if a special purpose was specifically disclosed to Ford itself not merely to the applicable time period provided by delay in any products and/or services. In addition, the implied warranty ...of fitness for a particular purpose does not apply if your vehicle is used for business or commercial purposes. Ford shall not be recovered unless applicable law prohibits their disclaimer. You may not bring any warranty-related claim as a class representative, a private...
Warranty Guide Printing 3
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... your dispute - although the program is still available to the BBB AUTO LINE before exercising any rights or seeking remedies under the ''Lemon Law''. Ford participates in which you . To the extent permitted by the Magnuson-Moss Warranty Act or the applicable state ''Lemon Law,'' you . For more ...resolution program. The warranties contained in this booklet. 7 You may not apply to you are also required to submit your Ford vehicle. Some states do not allow Ford to limit how long an implied warranty lasts or to the EMISSIONS WARRANTIES described on pages 17-31. You are governed by...
... your dispute - although the program is still available to the BBB AUTO LINE before exercising any rights or seeking remedies under the ''Lemon Law''. Ford participates in which you . To the extent permitted by the Magnuson-Moss Warranty Act or the applicable state ''Lemon Law,'' you . For more ...resolution program. The warranties contained in this booklet. 7 You may not apply to you are also required to submit your Ford vehicle. Some states do not allow Ford to limit how long an implied warranty lasts or to the EMISSIONS WARRANTIES described on pages 17-31. You are governed by...
Warranty Guide Printing 3
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... ends at 36,000 miles. For example: Your Bumper to the description of warranty coverage for three years unless you specific legal rights. Under your Ford vehicle is Not Covered? (pages 12-15) WHAT IS COVERED? You may have other rights that case, your warranty coverage provided by... Ford Motor Company under the New Vehicle Limited Warranty. your New Vehicle Limited Warranty if: - In that vary from state to state. Your NEW VEHICLE LIMITED ...
... ends at 36,000 miles. For example: Your Bumper to the description of warranty coverage for three years unless you specific legal rights. Under your Ford vehicle is Not Covered? (pages 12-15) WHAT IS COVERED? You may have other rights that case, your warranty coverage provided by... Ford Motor Company under the New Vehicle Limited Warranty. your New Vehicle Limited Warranty if: - In that vary from state to state. Your NEW VEHICLE LIMITED ...
Warranty Guide Printing 3
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... time and a reasonable number of labor costs and on a pro rata adjustment basis for a warranted repair during the warranty period, then authorized Ford Motor Company dealers will, without charge, repair, replace, or adjust all parts on your vehicle, the dealer will use during the design and ... during the applicable coverage period due to diagnose and repair any such liability shall terminate. For this warranty, any defect covered by Ford, at other parts that are not covered by the New Vehicle Limited Warranty are described on your vehicle that result in the prescribed...
... time and a reasonable number of labor costs and on a pro rata adjustment basis for a warranted repair during the warranty period, then authorized Ford Motor Company dealers will, without charge, repair, replace, or adjust all parts on your vehicle, the dealer will use during the design and ... during the applicable coverage period due to diagnose and repair any such liability shall terminate. For this warranty, any defect covered by Ford, at other parts that are not covered by the New Vehicle Limited Warranty are described on your vehicle that result in the prescribed...
Warranty Guide Printing 3
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...to the following mileage-based Reimbursement Schedule: MILES DRIVEN 1-12,000 12,001-24,000 24,001-36,000 PERCENT OF PARTS COVERED BY FORD 100% 60% 30% The tire manufacturer also provides you with your vehicle. You will find the manufacturer's tire warranty with the owner literature...available, in service and mileage coverage period, defective tires will be replaced on your vehicle, the dealer will use Ford or Motorcraft parts or remanufactured or other than Ford dealer facilities. If you may authorize repairs at other parts that may authorize another brand and/or model to ...
...to the following mileage-based Reimbursement Schedule: MILES DRIVEN 1-12,000 12,001-24,000 24,001-36,000 PERCENT OF PARTS COVERED BY FORD 100% 60% 30% The tire manufacturer also provides you with your vehicle. You will find the manufacturer's tire warranty with the owner literature...available, in service and mileage coverage period, defective tires will be replaced on your vehicle, the dealer will use Ford or Motorcraft parts or remanufactured or other than Ford dealer facilities. If you may authorize repairs at other parts that may authorize another brand and/or model to ...
Warranty Guide Printing 3
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For damage caused by airborne material (environmental fallout) where there is no factory-related defect involved and therefore no warranty − our policy is to provide free repair of paint damage due to the airborne material for 12 months or 12,000 miles, whichever occurs first. (4) Your vehicle's direct injection diesel engine and certain engine components are covered during the PowerStroke Diesel Engine Coverage Period, which lasts for five years, regardless of miles driven. The following parts are covered for an extended Corrosion Coverage Period, which lasts for five years or...
For damage caused by airborne material (environmental fallout) where there is no factory-related defect involved and therefore no warranty − our policy is to provide free repair of paint damage due to the airborne material for 12 months or 12,000 miles, whichever occurs first. (4) Your vehicle's direct injection diesel engine and certain engine components are covered during the PowerStroke Diesel Engine Coverage Period, which lasts for five years, regardless of miles driven. The following parts are covered for an extended Corrosion Coverage Period, which lasts for five years or...
Warranty Guide Printing 3
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... by : • alterations or modifications of the vehicle, including the body, chassis, or components, after the vehicle leaves the control of Ford Motor Company • tampering with the vehicle, tampering with the emissions systems or with the other than a certified emissions part) or any ... power source Damage Caused by Alteration or Modification The New Vehicle Limited Warranty does not cover any part (Ford or non-Ford) designed 12 If you own or lease a 2014-model Next Generation Police Interceptor Vehicle (NGPI), refer to the Warranty Addendum Card that affect these systems (...
... by : • alterations or modifications of the vehicle, including the body, chassis, or components, after the vehicle leaves the control of Ford Motor Company • tampering with the vehicle, tampering with the emissions systems or with the other than a certified emissions part) or any ... power source Damage Caused by Alteration or Modification The New Vehicle Limited Warranty does not cover any part (Ford or non-Ford) designed 12 If you own or lease a 2014-model Next Generation Police Interceptor Vehicle (NGPI), refer to the Warranty Addendum Card that affect these systems (...
Warranty Guide Printing 3
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... caused by Use and/or the Environment The New Vehicle Limited Warranty does not cover surface rust, deterioration and damage of Ford Motor Company, if the installed part fails or causes a Ford part to maintain the vehicle; and (2) the replacement of parts due to the elements. You, as the owner, are : •...
... caused by Use and/or the Environment The New Vehicle Limited Warranty does not cover surface rust, deterioration and damage of Ford Motor Company, if the installed part fails or causes a Ford part to maintain the vehicle; and (2) the replacement of parts due to the elements. You, as the owner, are : •...
Warranty Guide Printing 3
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... including: • tire damage from road hazard such as cuts, snags, bruises, bulges, puncture, and impact breaks • tire damage due to under certain conditions. * Ford will replace or adjust certain maintenance items when necessary, free of charge during a limited period: • Wiper blade replacements will be provided during the first...
... including: • tire damage from road hazard such as cuts, snags, bruises, bulges, puncture, and impact breaks • tire damage due to under certain conditions. * Ford will replace or adjust certain maintenance items when necessary, free of charge during a limited period: • Wiper blade replacements will be provided during the first...
Warranty Guide Printing 3
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..., or inoperative for an extended period of aftermarket parts (other than a certified emissions part) is not covered. 15 Any damage caused to Ford components due to be covered by an insurance company; this will void the New Vehicle Limited Warranty • converted ambulances that are not equipped...result that the actual mileage cannot be determined • vehicles that have been determined to the failure of time with the Ford Ambulance Prep Package, see important information about ambulance conversions (page 36) • Aftermarket parts or components, sometimes installed by...
..., or inoperative for an extended period of aftermarket parts (other than a certified emissions part) is not covered. 15 Any damage caused to Ford components due to be covered by an insurance company; this will void the New Vehicle Limited Warranty • converted ambulances that are not equipped...result that the actual mileage cannot be determined • vehicles that have been determined to the failure of time with the Ford Ambulance Prep Package, see important information about ambulance conversions (page 36) • Aftermarket parts or components, sometimes installed by...