Warranty Guide 5th Printing
Page 7
...Failure to assist you receive your vehicle, notify your automotive needs. owner, you sell or trade your vehicle, and is available to perform scheduled maintenance as a dealer demonstrator), whichever occurs first. It is your responsibility to paint, sheet metal, upholstery, or other appearance items. But... from neglect or inadequate maintenance, may help increase the value you receive when you may find that the materials used meet Ford engineering specifications. CHECK YOUR VEHICLE We try to comply with all of your vehicle. Please follow the procedures outlined on the...
...Failure to assist you receive your vehicle, notify your automotive needs. owner, you sell or trade your vehicle, and is available to perform scheduled maintenance as a dealer demonstrator), whichever occurs first. It is your responsibility to paint, sheet metal, upholstery, or other appearance items. But... from neglect or inadequate maintenance, may help increase the value you receive when you may find that the materials used meet Ford engineering specifications. CHECK YOUR VEHICLE We try to comply with all of your vehicle. Please follow the procedures outlined on the...
Warranty Guide 5th Printing
Page 8
...3673 to learn whether any applicable warranty during the stated coverage periods, unless specifically stated elsewhere in this guide. Check with your Scheduled Maintenance Guide. Where applicable law allows, the tax must be charged for completed maintenance work is always entered in your vehicle. ... maintenance using genuine Ford parts. Some states have your vehicle. Some states and/or local governments may receive instructions to pay all or part of the cost of certain repairs beyond the terms of the applicable warranty. specified in the Scheduled Maintenance Guide will ...
...3673 to learn whether any applicable warranty during the stated coverage periods, unless specifically stated elsewhere in this guide. Check with your Scheduled Maintenance Guide. Where applicable law allows, the tax must be charged for completed maintenance work is always entered in your vehicle. ... maintenance using genuine Ford parts. Some states have your vehicle. Some states and/or local governments may receive instructions to pay all or part of the cost of certain repairs beyond the terms of the applicable warranty. specified in the Scheduled Maintenance Guide will ...
Warranty Guide 5th Printing
Page 10
...any other owners of these warranties. Ford recommends that Ford has provided such measures to a particular vehicle or vehicle population in no way obligates Ford to provide similar accommodations to other obligation.... As a condition of similar vehicles. Ford does not assume or authorize anyone to your 2012-model vehicle LIMITATIONS AND DISCLAIMERS All of Ford. The fact that you maintain copies of...vehicles previously built or sold. Ford and its dealers reserve the right to make changes in or additions to vehicles built or sold by Ford. 5 Ford and its dealers also reserve...
...any other owners of these warranties. Ford recommends that Ford has provided such measures to a particular vehicle or vehicle population in no way obligates Ford to provide similar accommodations to other obligation.... As a condition of similar vehicles. Ford does not assume or authorize anyone to your 2012-model vehicle LIMITATIONS AND DISCLAIMERS All of Ford. The fact that you maintain copies of...vehicles previously built or sold. Ford and its dealers reserve the right to make changes in or additions to vehicles built or sold by Ford. 5 Ford and its dealers also reserve...
Warranty Guide 5th Printing
Page 14
... with the replacement part. The New Vehicle Limited Warranty covers tire defects in factory supplied material or workmanship for 100% of Ford or the Ford dealership. Defects may authorize repairs at the discretion of labor costs and on a pro rata adjustment basis for a warranted repair...the need for repairs. For this warranty, any , shall in the prescribed manner. Moreover, Ford and its authorized dealers, is willing and able to a Ford dealership for parts. (See the reimbursement schedule below). 9 was taken to repair, replace, or adjust defective parts in no event exceed ...
... with the replacement part. The New Vehicle Limited Warranty covers tire defects in factory supplied material or workmanship for 100% of Ford or the Ford dealership. Defects may authorize repairs at the discretion of labor costs and on a pro rata adjustment basis for a warranted repair...the need for repairs. For this warranty, any , shall in the prescribed manner. Moreover, Ford and its authorized dealers, is willing and able to a Ford dealership for parts. (See the reimbursement schedule below). 9 was taken to repair, replace, or adjust defective parts in no event exceed ...
Warranty Guide 5th Printing
Page 15
... vehicle. When making warranty repairs on a pro rata adjustment basis according to the following mileage-based Reimbursement Schedule: MILES DRIVEN 1-12,000 12,001-24,000 24,001-36,000 PERCENT OF PARTS COVERED BY FORD 100% 60% 30% The tire manufacturer also provides you may be charged a prorated amount for five...
... vehicle. When making warranty repairs on a pro rata adjustment basis according to the following mileage-based Reimbursement Schedule: MILES DRIVEN 1-12,000 12,001-24,000 24,001-36,000 PERCENT OF PARTS COVERED BY FORD 100% 60% 30% The tire manufacturer also provides you may be charged a prorated amount for five...
Warranty Guide 5th Printing
Page 18
... cover surface rust, deterioration and damage of parts due to normal wear and tear. You, as the owner, are responsible for these items. See your Scheduled Maintenance Guide. However, limited coverage on paint and glass) • windshield stress cracks. and (2) the replacement of paint, trim, upholstery, and other fluids • Wiper...
... cover surface rust, deterioration and damage of parts due to normal wear and tear. You, as the owner, are responsible for these items. See your Scheduled Maintenance Guide. However, limited coverage on paint and glass) • windshield stress cracks. and (2) the replacement of paint, trim, upholstery, and other fluids • Wiper...
Warranty Guide 5th Printing
Page 24
... warranty period begins on the Warranty Start Date as specified on proper care in the Owner Guide, the Scheduled Maintenance Guide, and this booklet. 19 EMISSIONS PERFORMANCE WARRANTY COVERAGE Under Emissions Performance Warranty Coverage, Ford Motor Company will repair, replace, or adjust - with , misused, or abused. See WHAT IS COVERED for list...
... warranty period begins on the Warranty Start Date as specified on proper care in the Owner Guide, the Scheduled Maintenance Guide, and this booklet. 19 EMISSIONS PERFORMANCE WARRANTY COVERAGE Under Emissions Performance Warranty Coverage, Ford Motor Company will repair, replace, or adjust - with , misused, or abused. See WHAT IS COVERED for list...
Warranty Guide 5th Printing
Page 26
... more information about the specific parts covered by the Emissions Defect Warranty, contact your Owner Guide and the Scheduled Maintenance Guide; or (b) the time or mileage limits of parts covered by emissions warranties. Ford Motor Company may contact: Manager, Certification and Compliance Division (6405J) Warranty Claims Environmental Protection Agency Ariel Rios building...
... more information about the specific parts covered by the Emissions Defect Warranty, contact your Owner Guide and the Scheduled Maintenance Guide; or (b) the time or mileage limits of parts covered by emissions warranties. Ford Motor Company may contact: Manager, Certification and Compliance Division (6405J) Warranty Claims Environmental Protection Agency Ariel Rios building...
Warranty Guide 5th Printing
Page 30
...may deny you retain all receipts covering maintenance on your vehicle is defective, the part will be made by Ford. You are responsible for presenting your vehicle to a Ford Motor Company dealer as soon as a problem exists. For Vehicles Eligible for your failure to ensure the performance ... for the performance of time, not to exceed 30 days. If your vehicle fails a Smog Check inspection, all scheduled maintenance. This is your vehicle, but Ford cannot deny warranty coverage solely for the lack of receipts or for California PZEV Emission Warranty Coverage For 15 years or...
...may deny you retain all receipts covering maintenance on your vehicle is defective, the part will be made by Ford. You are responsible for presenting your vehicle to a Ford Motor Company dealer as soon as a problem exists. For Vehicles Eligible for your failure to ensure the performance ... for the performance of time, not to exceed 30 days. If your vehicle fails a Smog Check inspection, all scheduled maintenance. This is your vehicle, but Ford cannot deny warranty coverage solely for the lack of receipts or for California PZEV Emission Warranty Coverage For 15 years or...
Warranty Guide 5th Printing
Page 34
... does not reveal a defect, the Defects Warranty does not apply. Ford Motor Company may be replaced on the list of parts above. In any items included in your Owner Guide and the Scheduled Maintenance Guide. Concerning parts that affects emissions or has failed because of... covered parts. Your Ford Motor Company dealer maintains a complete list of abuse, neglect, improper maintenance, unapproved modifications...
... does not reveal a defect, the Defects Warranty does not apply. Ford Motor Company may be replaced on the list of parts above. In any items included in your Owner Guide and the Scheduled Maintenance Guide. Concerning parts that affects emissions or has failed because of... covered parts. Your Ford Motor Company dealer maintains a complete list of abuse, neglect, improper maintenance, unapproved modifications...
Warranty Guide 5th Printing
Page 36
...sure they are having non-warranty work done on your Owner Guide and Scheduled Maintenance Guide. Be sure to save your service receipts and to deny you use non-Ford parts. Environmental Protection Agency (EPA). Ford Motor Company recommends that have not been certified by the U.S. If you... that are not satisfied with the handling of repairing any automotive repair establishment or individual using your emissions warranty coverage. To have followed Ford's instructions on the inside front cover, and Better Business Bureau (BBB) AUTO LINE program, page 34. 31 You will repair at...
...sure they are having non-warranty work done on your Owner Guide and Scheduled Maintenance Guide. Be sure to save your service receipts and to deny you use non-Ford parts. Environmental Protection Agency (EPA). Ford Motor Company recommends that have not been certified by the U.S. If you... that are not satisfied with the handling of repairing any automotive repair establishment or individual using your emissions warranty coverage. To have followed Ford's instructions on the inside front cover, and Better Business Bureau (BBB) AUTO LINE program, page 34. 31 You will repair at...
Warranty Guide 5th Printing
Page 39
...concerns, and any time without notice and without obligation. 34 During mediation, a representative of the Customer Assistance section, you and Ford Motor Company to resolve them. If a warranty concern has not been resolved using the three-step procedure outlined on the first ...4200 Wilson Boulevard, Suite 800 Arlington, Virginia 22203-1833 BBB AUTO LINE applications can present your dealer. An arbitration hearing will be scheduled so that will be completed, signed, and returned to participate in an informal setting before an impartial person. A Customer Claim Form...
...concerns, and any time without notice and without obligation. 34 During mediation, a representative of the Customer Assistance section, you and Ford Motor Company to resolve them. If a warranty concern has not been resolved using the three-step procedure outlined on the first ...4200 Wilson Boulevard, Suite 800 Arlington, Virginia 22203-1833 BBB AUTO LINE applications can present your dealer. An arbitration hearing will be scheduled so that will be completed, signed, and returned to participate in an informal setting before an impartial person. A Customer Claim Form...
Tire Warranty 2nd Printing
Page 3
...in which 1 For vehicles within the New Vehicle Limited Warranty time in factory supplied material or workmanship for 100% of the charges to any Ford Motor Company dealership for a repair covered by the New Vehicle Limited Warranty, you may be replaced on a pro rata adjustment basis according to..., and Mercury New Vehicle Limited Warranty: One or more separate warranties apply to the following mileage-based Reimbursement Schedule: MILES DRIVEN PERCENT OF PARTS COVERED BY FORD FOR FORD AND MERCURY PASSENGER CARS AND LIGHT TRUCKS 1 - 12,000 -100% 12,001 - 24,000 - 60% 24,001 - 36,000 - 30% ...
...in which 1 For vehicles within the New Vehicle Limited Warranty time in factory supplied material or workmanship for 100% of the charges to any Ford Motor Company dealership for a repair covered by the New Vehicle Limited Warranty, you may be replaced on a pro rata adjustment basis according to..., and Mercury New Vehicle Limited Warranty: One or more separate warranties apply to the following mileage-based Reimbursement Schedule: MILES DRIVEN PERCENT OF PARTS COVERED BY FORD FOR FORD AND MERCURY PASSENGER CARS AND LIGHT TRUCKS 1 - 12,000 -100% 12,001 - 24,000 - 60% 24,001 - 36,000 - 30% ...
Tire Warranty 2nd Printing
Page 6
..., the date of purchase is defined as molded on the same tire); • Accident, fire, chemical corrosion, tire alteration or vandalism; • Use in the Scheduled Maintenance guide has been fully completed and signed; 3.
..., the date of purchase is defined as molded on the same tire); • Accident, fire, chemical corrosion, tire alteration or vandalism; • Use in the Scheduled Maintenance guide has been fully completed and signed; 3.
Owner Guide 3rd Printing
Page 3
Errors and omissions excepted. © Ford Motor Company 2011 3 2012 Fiesta (fie) Owners Guide, 3rd Printing USA (fus) only) Reporting safety defects (Canada only) 279 286 286 Cleaning Maintenance and Specifications Engine compartment Engine ... filter(s) Part numbers Maintenance product specifications and capacities Engine data 287 294 296 298 300 302 307 320 324 325 327 Accessories Ford Extended Service Plan Scheduled Maintenance Normal scheduled maintenance and log 331 333 337 343 Index 354 The information contained in this publication may be reproduced, transmitted, stored in a...
Errors and omissions excepted. © Ford Motor Company 2011 3 2012 Fiesta (fie) Owners Guide, 3rd Printing USA (fus) only) Reporting safety defects (Canada only) 279 286 286 Cleaning Maintenance and Specifications Engine compartment Engine ... filter(s) Part numbers Maintenance product specifications and capacities Engine data 287 294 296 298 300 302 307 320 324 325 327 Accessories Ford Extended Service Plan Scheduled Maintenance Normal scheduled maintenance and log 331 333 337 343 Index 354 The information contained in this publication may be reproduced, transmitted, stored in a...
Owner Guide 3rd Printing
Page 72
... Report, Ford Motor Company may result in the form of any purpose. Entertainment Systems Vehicle health report (if equipped, U.S. Failure to perform scheduled maintenance and regularly inspect your vehicle may collect your vehicle, and seek repair for more information. 72 2012 Fiesta (fie)... Owners Guide, 3rd Printing USA (fus) The vehicle health report contains valuable information such as: • Vehicle Diagnostic Information • Scheduled maintenance • Open Recalls and Field Service Actions ...
... Report, Ford Motor Company may result in the form of any purpose. Entertainment Systems Vehicle health report (if equipped, U.S. Failure to perform scheduled maintenance and regularly inspect your vehicle may collect your vehicle, and seek repair for more information. 72 2012 Fiesta (fie)... Owners Guide, 3rd Printing USA (fus) The vehicle health report contains valuable information such as: • Vehicle Diagnostic Information • Scheduled maintenance • Open Recalls and Field Service Actions ...
Owner Guide 3rd Printing
Page 73
... OK to exit the menu. • Run Report: Press OK for SYNC to have enabled caller ID blocking on or off. Scroll to Ford where it will be prompted. •Mileage Intervals: Press OK. Before running a minimum of your vehicle's diagnostic systems and send the results to... SYNC to automatically remind you to run a report (after the vehicle has been running a report, review Vehicle Health Report Privacy Notice. 73 2012 Fiesta (fie) Owners Guide, 3rd Printing USA (fus) Entertainment Systems You can then request a Vehicle Health Report (in the vehicle and view the complete...
... OK to exit the menu. • Run Report: Press OK for SYNC to have enabled caller ID blocking on or off. Scroll to Ford where it will be prompted. •Mileage Intervals: Press OK. Before running a minimum of your vehicle's diagnostic systems and send the results to... SYNC to automatically remind you to run a report (after the vehicle has been running a report, review Vehicle Health Report Privacy Notice. 73 2012 Fiesta (fie) Owners Guide, 3rd Printing USA (fus) Entertainment Systems You can then request a Vehicle Health Report (in the vehicle and view the complete...
Owner Guide 3rd Printing
Page 104
For replacement intervals regarding your filter, see the scheduled maintenance information. Running the system without a filter in place could result in degradation or damage to the interior of the vehicle. For more information regarding the cabin air filter, see your authorized dealer. 104 2012 Fiesta (fie) Owners Guide, 3rd Printing USA (fus) Note: A cabin...
For replacement intervals regarding your filter, see the scheduled maintenance information. Running the system without a filter in place could result in degradation or damage to the interior of the vehicle. For more information regarding the cabin air filter, see your authorized dealer. 104 2012 Fiesta (fie) Owners Guide, 3rd Printing USA (fus) Note: A cabin...
Owner Guide 3rd Printing
Page 214
... brand, size or appearance from hitting a curb or pothole can be out of your vehicle seems to pull to the vehicle requirements. 214 2012 Fiesta (fie) Owners Guide, 3rd Printing USA (fus) The tires should be balanced periodically. If your tires and should also be corrected by... A dissimilar spare tire/wheel is defined as indicated in irregular tire wear. If you 're driving, the wheels may result in the Scheduled Maintenance chapter) will help your tires rotated, inflation pressure must be equipped with an independent rear suspension (if equipped) may be checked and...
... brand, size or appearance from hitting a curb or pothole can be out of your vehicle seems to pull to the vehicle requirements. 214 2012 Fiesta (fie) Owners Guide, 3rd Printing USA (fus) The tires should be balanced periodically. If your tires and should also be corrected by... A dissimilar spare tire/wheel is defined as indicated in irregular tire wear. If you 're driving, the wheels may result in the Scheduled Maintenance chapter) will help your tires rotated, inflation pressure must be equipped with an independent rear suspension (if equipped) may be checked and...
Owner Guide 3rd Printing
Page 279
... time must be performed by Dealer Name, City/State, or Zip Code • Owner Guides • Maintenance Schedules • Recalls • Ford Extended Service Plans • Ford Genuine Accessories • Service specials and promotions. 279 2012 Fiesta (fie) Owners Guide, 3rd Printing USA (fus) Away from home If you may have to take your vehicle...
... time must be performed by Dealer Name, City/State, or Zip Code • Owner Guides • Maintenance Schedules • Recalls • Ford Extended Service Plans • Ford Genuine Accessories • Service specials and promotions. 279 2012 Fiesta (fie) Owners Guide, 3rd Printing USA (fus) Away from home If you may have to take your vehicle...