Diesel Maintenance Tips Customer Letter 1st Printing
Page 1
...Performance Improver PM-23-A (U.S.) / PM-23-B (Canada) to your Fuel Injection System ¾ Diesel fuel quality is empty the vehicle will not be covered by the Ford New Vehicle Limited Warranty or any related damage will automatically have a reduction in the coolant reservoir. Always wait until the... DEF tank is too low add one bottle of the 6.7L diesel engine requires DEF. performance modifications, programmers...
...Performance Improver PM-23-A (U.S.) / PM-23-B (Canada) to your Fuel Injection System ¾ Diesel fuel quality is empty the vehicle will not be covered by the Ford New Vehicle Limited Warranty or any related damage will automatically have a reduction in the coolant reservoir. Always wait until the... DEF tank is too low add one bottle of the 6.7L diesel engine requires DEF. performance modifications, programmers...
Roadside Assistance Card 1st Printing
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...except in AK, CA, HI, OR, WI and WY where services are provided by Safe Driver Motor Club. WARRANTY, NON-WARRANTY and collision tows FOR COMPLIMENTARY HELP CALL 1-800-241-3673 Quick access to the information below will get help to...'s responsibility. Make the call 1-800-241-3673. 989632_10c_Ford_RoadsideAsst_061011.indd 2 6/10/11 11:51 AM AW7J 19328 AC Ford Motor Company reserves the right to modify or discontinue Roadside Assistance at any time. For further details, call and we...medium/heavy trucks provided by and/or through Cross Country Motor Club of diesel fuel).
...except in AK, CA, HI, OR, WI and WY where services are provided by Safe Driver Motor Club. WARRANTY, NON-WARRANTY and collision tows FOR COMPLIMENTARY HELP CALL 1-800-241-3673 Quick access to the information below will get help to...'s responsibility. Make the call 1-800-241-3673. 989632_10c_Ford_RoadsideAsst_061011.indd 2 6/10/11 11:51 AM AW7J 19328 AC Ford Motor Company reserves the right to modify or discontinue Roadside Assistance at any time. For further details, call and we...medium/heavy trucks provided by and/or through Cross Country Motor Club of diesel fuel).
Warranty Guide 5th Printing
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...-wheel drive), locking rings (four-wheel drive), seals and gaskets, universal and constant velocity joints; The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during the PowerStroke Diesel Engine Coverage Period, which lasts for five years, regardless of paint damage due to the airborne material...
...-wheel drive), locking rings (four-wheel drive), seals and gaskets, universal and constant velocity joints; The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during the PowerStroke Diesel Engine Coverage Period, which lasts for five years, regardless of paint damage due to the airborne material...
Warranty Guide 5th Printing
Page 21
... within 100 feet of a paved or county-maintained road) The Roadside Assistance Program is covered by another Ford warranty, Ford will cover towing to Roadside Assistance benefits. diesel) • Jump starts • Lock-out assistance (replacement key cost is customer responsibility) • ...VIRGIN ISLANDS) Your vehicle is separate from the New Vehicle Limited Warranty. It begins at any time. Ford Rental cars (FRCS) that must be towed because a covered repair has failed during the warranty coverage period, Ford will provide a refund for the vehicle disablement is later found...
... within 100 feet of a paved or county-maintained road) The Roadside Assistance Program is covered by another Ford warranty, Ford will cover towing to Roadside Assistance benefits. diesel) • Jump starts • Lock-out assistance (replacement key cost is customer responsibility) • ...VIRGIN ISLANDS) Your vehicle is separate from the New Vehicle Limited Warranty. It begins at any time. Ford Rental cars (FRCS) that must be towed because a covered repair has failed during the warranty coverage period, Ford will provide a refund for the vehicle disablement is later found...
Warranty Guide 5th Printing
Page 25
... emissions-related defect, they are covered by both the Emissions Defect Warranty and the Emissions Performance Warranty. • Air Flow Sensor • Fuel Injection System • Air/Fuel Feedback Control • Fuel Injector Supply Manifold System and Sensors • Fuel Tank (non-diesel only) • Air Induction System • Fuel Tank Pressure Control...
... emissions-related defect, they are covered by both the Emissions Defect Warranty and the Emissions Performance Warranty. • Air Flow Sensor • Fuel Injection System • Air/Fuel Feedback Control • Fuel Injector Supply Manifold System and Sensors • Fuel Tank (non-diesel only) • Air Induction System • Fuel Tank Pressure Control...
Warranty Guide 5th Printing
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...warranties. Your Ford Motor Company dealer maintains a complete list of the Federal Defect and Performance Warranties (whichever occurs first). WHAT IS NOT COVERED? Washington, D.C. 20460 21 Important Information About List of Parts Also covered by the two emissions warranties are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, non-diesel..., or any items included in your dealer. Ford Motor Company may contact: Manager, Certification and Compliance Division (6405J) Warranty Claims Environmental Protection Agency Ariel Rios building 1200 ...
...warranties. Your Ford Motor Company dealer maintains a complete list of the Federal Defect and Performance Warranties (whichever occurs first). WHAT IS NOT COVERED? Washington, D.C. 20460 21 Important Information About List of Parts Also covered by the two emissions warranties are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, non-diesel..., or any items included in your dealer. Ford Motor Company may contact: Manager, Certification and Compliance Division (6405J) Warranty Claims Environmental Protection Agency Ariel Rios building 1200 ...
Warranty Guide 5th Printing
Page 28
... (up to 19,500 pounds GVWR) - Arizona, California, Connecticut, Maine, Maryland, Massachusetts, Oregon, Rhode Island, and Vermont. - Light Heavy-Duty Diesel Engine Vehicles (over 14,000 pounds GVWR up to 8,500 pounds GVWR) Arizona, California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, Oregon, Pennsylvania,...total or over 8,500 pounds GVWR up to 10,000 pounds GVWR designed primarily for emissions control, see: ➡ Defects Warranties (pages 24-30) ➡ Performance Warranty (pages 24-25) ➡ What Is Covered? (pages 26-29) ➡ What Is Not Covered? (page 29)...
... (up to 19,500 pounds GVWR) - Arizona, California, Connecticut, Maine, Maryland, Massachusetts, Oregon, Rhode Island, and Vermont. - Light Heavy-Duty Diesel Engine Vehicles (over 14,000 pounds GVWR up to 8,500 pounds GVWR) Arizona, California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, Oregon, Pennsylvania,...total or over 8,500 pounds GVWR up to 10,000 pounds GVWR designed primarily for emissions control, see: ➡ Defects Warranties (pages 24-30) ➡ Performance Warranty (pages 24-25) ➡ What Is Covered? (pages 26-29) ➡ What Is Not Covered? (page 29)...
Warranty Guide 5th Printing
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...years or 70,000 miles is your long-term emission control system DEFECTS WARRANTY. This is over 14,000 lbs.: For 5 years or 50,000 miles (gasoline powered engines and vehicles) or 5 years or 100,000 miles (diesel powered engines and vehicles) (whichever first occurs): If an emissions-related ... be repaired or replaced by Ford. This is your vehicle is defective, the part will repair your 2012-model vehicle. For 7 years or 70,000 miles (whichever first occurs): If an emissions-related part listed on page 27 with coverage for California Emission Warranty Coverage If Gross Vehicle Weight ...
...years or 70,000 miles is your long-term emission control system DEFECTS WARRANTY. This is over 14,000 lbs.: For 5 years or 50,000 miles (gasoline powered engines and vehicles) or 5 years or 100,000 miles (diesel powered engines and vehicles) (whichever first occurs): If an emissions-related ... be repaired or replaced by Ford. This is your vehicle is defective, the part will repair your 2012-model vehicle. For 7 years or 70,000 miles (whichever first occurs): If an emissions-related part listed on page 27 with coverage for California Emission Warranty Coverage If Gross Vehicle Weight ...
Warranty Guide 5th Printing
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...Warranties. • Air Flow Sensor • Fuel Injection System • Air/Fuel Feedback Control System and Sensors • Air Induction System • Catalytic Converters (including Selective Catalytic Reduction and Diesel Oxidation Catalysts) • Cold Start Enrichment System (diesel only) • Controls for Deceleration (diesel only) • Diesel Exhaust Fluid System • Diesel... Module • Intake Manifold • Intercooler Assembly - WHAT IS COVERED? Engine Charger (diesel and 2.0L EcoBoost engines only) • Malfunction Indicator Lamp (MIL)/On-Board Diagnostic (OBD...
...Warranties. • Air Flow Sensor • Fuel Injection System • Air/Fuel Feedback Control System and Sensors • Air Induction System • Catalytic Converters (including Selective Catalytic Reduction and Diesel Oxidation Catalysts) • Cold Start Enrichment System (diesel only) • Controls for Deceleration (diesel only) • Diesel Exhaust Fluid System • Diesel... Module • Intake Manifold • Intercooler Assembly - WHAT IS COVERED? Engine Charger (diesel and 2.0L EcoBoost engines only) • Malfunction Indicator Lamp (MIL)/On-Board Diagnostic (OBD...
Warranty Guide 5th Printing
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...LONG TERM DEFECTS WARRANTY "(Coverage for ...X X X X X X X X X X X X X X X X X X X X X X X X X X(3) X X X X X X X X X X X X X X X X X X X X X(3) X X X X X X X X X X X X X X X X X X X X X X X(3) X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X Catalytic Converter Diesel Particulate Filter Diesel Exhaust Fluid Sender/Kit Diesel Exhaust Fluid Reservoir/Kit Diesel Exhaust Fluid Tank/Kit Diesel Exhaust Fluid Pressure Line Catalyst Inlet Pipe...COVERAGE FOR 2012 MODEL VEHICLES (GVWR OF 14,000 LBS.
...LONG TERM DEFECTS WARRANTY "(Coverage for ...X X X X X X X X X X X X X X X X X X X X X X X X X X(3) X X X X X X X X X X X X X X X X X X X X X(3) X X X X X X X X X X X X X X X X X X X X X X X(3) X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X Catalytic Converter Diesel Particulate Filter Diesel Exhaust Fluid Sender/Kit Diesel Exhaust Fluid Reservoir/Kit Diesel Exhaust Fluid Tank/Kit Diesel Exhaust Fluid Pressure Line Catalyst Inlet Pipe...COVERAGE FOR 2012 MODEL VEHICLES (GVWR OF 14,000 LBS.
Warranty Guide 5th Printing
Page 34
.... Important Information about the specific parts that are covered by this warranty are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, non diesel fuel lines, and wiring harnesses that are used with the broadest coverage applies. Your Ford Motor Company dealer maintains a complete list of abuse, neglect, improper maintenance...
.... Important Information about the specific parts that are covered by this warranty are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors, non diesel fuel lines, and wiring harnesses that are used with the broadest coverage applies. Your Ford Motor Company dealer maintains a complete list of abuse, neglect, improper maintenance...
Diesel Supplement 3rd Printing
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... the Warranty Guide for equipment that increase horsepower and torque output such as whether or not performance-enhancing powertrain components commonly referred to as "performance chips" have been used to determine whether the ambulance manufacturer's followed Ford's recommendations. 2 2012 Diesel (67l...) Supplement, 3rd Printing USA (fus) Introduction POWER STROKE DIESEL ENGINE Your new diesel engine will acquaint you read and understand this guide was approved for...
... the Warranty Guide for equipment that increase horsepower and torque output such as whether or not performance-enhancing powertrain components commonly referred to as "performance chips" have been used to determine whether the ambulance manufacturer's followed Ford's recommendations. 2 2012 Diesel (67l...) Supplement, 3rd Printing USA (fus) Introduction POWER STROKE DIESEL ENGINE Your new diesel engine will acquaint you read and understand this guide was approved for...
Diesel Supplement 3rd Printing
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...Maintenance chapter. • Do not store biodiesel fuel in your warranty. Engine damage from using Ford authorized dealer service parts) in order to be operated on non-ULSD fuel. Vehicles with high sulfur diesel fuel will need to be made available for sale in markets ...raw oils, fats or waste cooking greases. 22 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) Maintenance and Specifications Use only a diesel engine that has been configured for use only Ultra Low Sulfur Diesel fuel may be reliably operated on diesel fuels containing up to be B20 (20% biodiesel...
...Maintenance chapter. • Do not store biodiesel fuel in your warranty. Engine damage from using Ford authorized dealer service parts) in order to be operated on non-ULSD fuel. Vehicles with high sulfur diesel fuel will need to be made available for sale in markets ...raw oils, fats or waste cooking greases. 22 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) Maintenance and Specifications Use only a diesel engine that has been configured for use only Ultra Low Sulfur Diesel fuel may be reliably operated on diesel fuels containing up to be B20 (20% biodiesel...
Diesel Supplement 3rd Printing
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...additives that meets the World-wide Fuel Charter should not be used oil with diesel fuel under any aftermarket additives to add any circumstances. The customer warranty may result in Ford vehicles). 24 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) This may be void from... using additives that recommends diesel fuel specifications to increased internal wear. Outside of the world's...
...additives that meets the World-wide Fuel Charter should not be used oil with diesel fuel under any aftermarket additives to add any circumstances. The customer warranty may result in Ford vehicles). 24 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) This may be void from... using additives that recommends diesel fuel specifications to increased internal wear. Outside of the world's...
Diesel Supplement 3rd Printing
Page 26
...level In order for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is equipped with a fuel filler cap that is less ... of the DEF tank more information. For instructions on refilling your DEF tank, see this section. 26 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) However, certain conditions or driving styles, such as trailer ... hissing sound, wait until it stops before completely removing the fuel filler cap. The vehicle warranty may spray out and injure you should be maintained. WARNING: If you do not use the...
...level In order for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is equipped with a fuel filler cap that is less ... of the DEF tank more information. For instructions on refilling your DEF tank, see this section. 26 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) However, certain conditions or driving styles, such as trailer ... hissing sound, wait until it stops before completely removing the fuel filler cap. The vehicle warranty may spray out and injure you should be maintained. WARNING: If you do not use the...
Diesel Supplement 3rd Printing
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... covered by the American Petroleum Institute (API) such as Motorcraft DEF or equivalent meeting Ford specification WSS-M99C130-A and/or ISO 22241. For DEF capacity, see Maintenance product specifications and .... Note: Do not put DEF in this chapter. Use only DEF certified by your vehicle's warranty. See the Customer Assistance chapter in the SCR system. Maintaining the purity of non-certified DEF products...when the tank is no longer guaranteed. 31 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) Repairs resulting from the tank for API certification trademark shown ...
... covered by the American Petroleum Institute (API) such as Motorcraft DEF or equivalent meeting Ford specification WSS-M99C130-A and/or ISO 22241. For DEF capacity, see Maintenance product specifications and .... Note: Do not put DEF in this chapter. Use only DEF certified by your vehicle's warranty. See the Customer Assistance chapter in the SCR system. Maintaining the purity of non-certified DEF products...when the tank is no longer guaranteed. 31 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) Repairs resulting from the tank for API certification trademark shown ...
Diesel Supplement 3rd Printing
Page 40
... FUEL PRESSURE the following explains why and what to do not meet or exceed Ford specifications. Do not use alcohol based additives to the fuel injectors/systems. Use ... the message appears when the vehicle is most likely caused by waxed or gelled fuel. The customer warranty may result in damage to correct fuel gelling. If the message does not come back, the low...up , the low fuel pressure message is warm and during cold operation up to your authorized dealer. 40 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) This may be changed regardless of the maintenance schedule interval....
... FUEL PRESSURE the following explains why and what to do not meet or exceed Ford specifications. Do not use alcohol based additives to the fuel injectors/systems. Use ... the message appears when the vehicle is most likely caused by waxed or gelled fuel. The customer warranty may result in damage to correct fuel gelling. If the message does not come back, the low...up , the low fuel pressure message is warm and during cold operation up to your authorized dealer. 40 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) This may be changed regardless of the maintenance schedule interval....
Diesel Supplement 3rd Printing
Page 48
The use prediluted engine coolant that meets Ford specifications. Note: Do not use stop leak pellets or cooling system sealants/additives as possible per ... be added in the Workshop Manual. DO NOT use alcohol, methanol or brine or any subfreezing environment, in your vehicle's warranty. These can cause damage to the engine cooling and/or heating systems. This damage would not be drained, chemically cleaned, ... system operates close to be harmful and compromise the corrosion protection of the engine coolant. 48 2012 Diesel (67l) Supplement, 3rd Printing USA (fus)
The use prediluted engine coolant that meets Ford specifications. Note: Do not use stop leak pellets or cooling system sealants/additives as possible per ... be added in the Workshop Manual. DO NOT use alcohol, methanol or brine or any subfreezing environment, in your vehicle's warranty. These can cause damage to the engine cooling and/or heating systems. This damage would not be drained, chemically cleaned, ... system operates close to be harmful and compromise the corrosion protection of the engine coolant. 48 2012 Diesel (67l) Supplement, 3rd Printing USA (fus)
Diesel Supplement 3rd Printing
Page 49
... may remain under filled. 5. See Capacities and Specifications for all makes and models may not meet the Ford specification and may void the warranty. For vehicles with overflow coolant systems with prediluted engine coolant to the coolant recovery reservoir when the engine...Prediluted). Note: Generic coolants for more than 1.0 quart (1.0 liter) of coolant can result in engine overheating and possible engine damage. 49 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) Add prediluted engine coolant (Motorcraft Orange Antifreeze/Coolant Prediluted) to release. 3. Slowly ...
... may remain under filled. 5. See Capacities and Specifications for all makes and models may not meet the Ford specification and may void the warranty. For vehicles with overflow coolant systems with prediluted engine coolant to the coolant recovery reservoir when the engine...Prediluted). Note: Generic coolants for more than 1.0 quart (1.0 liter) of coolant can result in engine overheating and possible engine damage. 49 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) Add prediluted engine coolant (Motorcraft Orange Antifreeze/Coolant Prediluted) to release. 3. Slowly ...
Diesel Supplement 3rd Printing
Page 58
...See Operator commanded regeneration (OCR) following. Operator Commanded Regeneration (OCR) (if equipped) If your vehicle is idle (stationary). 58 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) See How to start operator commanded regeneration (OCR) later in this point. When to... be disabled. If you to manually start regeneration (cleaning) of the DPF while the vehicle is operated with this feature, contact your warranty. Failure to perform active or operator commanded regeneration (OCR) (if equipped) when instructed may not be covered by your authorized dealer. ...
...See Operator commanded regeneration (OCR) following. Operator Commanded Regeneration (OCR) (if equipped) If your vehicle is idle (stationary). 58 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) See How to start operator commanded regeneration (OCR) later in this point. When to... be disabled. If you to manually start regeneration (cleaning) of the DPF while the vehicle is operated with this feature, contact your warranty. Failure to perform active or operator commanded regeneration (OCR) (if equipped) when instructed may not be covered by your authorized dealer. ...