Diesel Maintenance Tips Customer Letter 1st Printing
Page 1
... level of coolant should be maintained at temperatures below indicates that the customer has read and understands the information above: ____ Customer Name __ _____ Vehicle Identification Number (VIN) _____ Dealership Representative Customer Signature Effective 01-20-10, Version 5 Refer to Start" lamp...Operating Conditions. Refill DEF tank with this additive up to meet 2010 calendar year exhaust emissions. Use the Right Filters Ford Motor Company can be recharged with Motorcraft DEF or equivalent. Genuine Motorcraft® filters provide superior filtration and never require...
... level of coolant should be maintained at temperatures below indicates that the customer has read and understands the information above: ____ Customer Name __ _____ Vehicle Identification Number (VIN) _____ Dealership Representative Customer Signature Effective 01-20-10, Version 5 Refer to Start" lamp...Operating Conditions. Refill DEF tank with this additive up to meet 2010 calendar year exhaust emissions. Use the Right Filters Ford Motor Company can be recharged with Motorcraft DEF or equivalent. Genuine Motorcraft® filters provide superior filtration and never require...
Roadside Assistance Card 1st Printing
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...Key replacement cost is Roadside Assistance. PHONE # NAME ROADSIDE ASSISTANCE Your car's not working...and you . This is the customer's responsibility. August 2011 Third Printing Ford Roadside Litho in sight. Roadside Assistance will be there. • Warranty Towing • Non-warranty Towing • ...or another. Just call us a call 1-800-241-3673. 989632_10c_Ford_RoadsideAsst_061011.indd 2 6/10/11 11:51 AM AW7J 19328 AC Ford Motor Company reserves the right to modify or discontinue Roadside Assistance at any time. WARRANTY, NON-WARRANTY and collision tows FOR ...
...Key replacement cost is Roadside Assistance. PHONE # NAME ROADSIDE ASSISTANCE Your car's not working...and you . This is the customer's responsibility. August 2011 Third Printing Ford Roadside Litho in sight. Roadside Assistance will be there. • Warranty Towing • Non-warranty Towing • ...or another. Just call us a call 1-800-241-3673. 989632_10c_Ford_RoadsideAsst_061011.indd 2 6/10/11 11:51 AM AW7J 19328 AC Ford Motor Company reserves the right to modify or discontinue Roadside Assistance at any time. WARRANTY, NON-WARRANTY and collision tows FOR ...
Warranty Guide 5th Printing
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... Africa, U.S. If your selling/servicing dealership. 2. Virgin Islands, please feel free to call our Toll-Free Number: (800) 841-FORD (3673) Fax: (313) 390-0804 E-mail: expcac@ford.com In Canada: Customer Relationship Centre Ford Motor Company of the Northern Mariana Islands (CNMI), America Samoa, and the U.S. If you have any questions or concerns...
... Africa, U.S. If your selling/servicing dealership. 2. Virgin Islands, please feel free to call our Toll-Free Number: (800) 841-FORD (3673) Fax: (313) 390-0804 E-mail: expcac@ford.com In Canada: Customer Relationship Centre Ford Motor Company of the Northern Mariana Islands (CNMI), America Samoa, and the U.S. If you have any questions or concerns...
Warranty Guide 5th Printing
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...Not Covered? 1 2 2 2 2 2 3 4 5 5 8 12 16 16 17 20 21 22 26 29 Do Warranties Apply In Other Countries? 3. IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? What Is Not Covered? 4. FEDERAL REQUIREMENTS FOR...What Is Not Covered? 6. INTRODUCTION 2. IN ADDITION ...Roadside Service Assistance (United States, Puerto Rico, And U.S. Table of Contents 1. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2012-MODEL VEHICLE Limitations And Disclaimers What Is Covered?
...Not Covered? 1 2 2 2 2 2 3 4 5 5 8 12 16 16 17 20 21 22 26 29 Do Warranties Apply In Other Countries? 3. IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? What Is Not Covered? 4. FEDERAL REQUIREMENTS FOR...What Is Not Covered? 6. INTRODUCTION 2. IN ADDITION ...Roadside Service Assistance (United States, Puerto Rico, And U.S. Table of Contents 1. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2012-MODEL VEHICLE Limitations And Disclaimers What Is Covered?
Warranty Guide 5th Printing
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... Performance Warranties which applies only to another dealer. If you bought a previously owned 2012-model vehicle, you , then contact the Customer Relationship Center at 1-800-392-3673. Introduction Ford Motor Company and your emissions control systems, and Noise Emissions Warranty which cover your ...selling dealer would like you and your 2012-model car or light truck. When you for ...
... Performance Warranties which applies only to another dealer. If you bought a previously owned 2012-model vehicle, you , then contact the Customer Relationship Center at 1-800-392-3673. Introduction Ford Motor Company and your emissions control systems, and Noise Emissions Warranty which cover your ...selling dealer would like you and your 2012-model car or light truck. When you for ...
Warranty Guide 5th Printing
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Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is important in allowing your dealership within one week. owner, you with applicable emissions standards. Proper maintenance guards against major ..., sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may use - For details, see any damage to make sure that the materials used meet Ford engineering specifications. KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is performed and that all your vehicle...
Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is important in allowing your dealership within one week. owner, you with applicable emissions standards. Proper maintenance guards against major ..., sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may use - For details, see any damage to make sure that the materials used meet Ford engineering specifications. KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is performed and that all your vehicle...
Warranty Guide 5th Printing
Page 9
... or invoice. Federalized Territories, or Canada. Federalized Territories, or Canada. In some cases, however, you travel with this happens, be sure to www.Ford.com for additional customer assistance reference information. 4 Federalized Territories, and it was originally registered/licensed and operated in the United States or U.S. You should present this booklet apply...
... or invoice. Federalized Territories, or Canada. Federalized Territories, or Canada. In some cases, however, you travel with this happens, be sure to www.Ford.com for additional customer assistance reference information. 4 Federalized Territories, and it was originally registered/licensed and operated in the United States or U.S. You should present this booklet apply...
Warranty Guide 5th Printing
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... IS NOT COVERED UNDER THE NEW VEHICLE LIMITED WARRANTY? NOTE: Some components may also be ingested into the engine • misuse of Ford Motor Company • tampering with the vehicle, tampering with the emissions systems or with the other parts that affect these systems (for off... a Ford part to fail. Examples include, but not limited to exhaust and intake systems) • the installation or use only installed after the vehicle leaves the control of the vehicle, such a driving over curbs, overloading, racing or using contaminated or improper fuel/fluids • customer-applied ...
... IS NOT COVERED UNDER THE NEW VEHICLE LIMITED WARRANTY? NOTE: Some components may also be ingested into the engine • misuse of Ford Motor Company • tampering with the vehicle, tampering with the emissions systems or with the other parts that affect these systems (for off... a Ford part to fail. Examples include, but not limited to exhaust and intake systems) • the installation or use only installed after the vehicle leaves the control of the vehicle, such a driving over curbs, overloading, racing or using contaminated or improper fuel/fluids • customer-applied ...
Warranty Guide 5th Printing
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... hours a day, 365 days a year. Ford Motor Company reserves the right to your credit card. Call 1-800-241-3673 for the vehicle disablement is customer responsibility) • Winching (vehicle must be covered by the complimentary Ford Roadside Assistance Program (unless you need towing beyond... the five years or 60,000 miles (whichever occurs first) period, Ford can arrange roadside assistance and ...
... hours a day, 365 days a year. Ford Motor Company reserves the right to your credit card. Call 1-800-241-3673 for the vehicle disablement is customer responsibility) • Winching (vehicle must be covered by the complimentary Ford Roadside Assistance Program (unless you need towing beyond... the five years or 60,000 miles (whichever occurs first) period, Ford can arrange roadside assistance and ...
Warranty Guide 5th Printing
Page 30
... system DEFECTS WARRANTY. 2. This is defective, the part will be repaired or replaced by Ford to ensure that Ford Motor Company may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of all necessary repairs and adjustments will ...be aware that your vehicle, but Ford cannot deny warranty coverage solely for the lack of receipts or for...
... system DEFECTS WARRANTY. 2. This is defective, the part will be repaired or replaced by Ford to ensure that Ford Motor Company may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of all necessary repairs and adjustments will ...be aware that your vehicle, but Ford cannot deny warranty coverage solely for the lack of receipts or for...
Warranty Guide 5th Printing
Page 36
... repairing any automotive repair establishment or individual using your Owner Guide and Scheduled Maintenance Guide. CUSTOMER ASSISTANCE If you warranty coverage. If you use replacement parts that you use non-Ford parts. For vehicles within the warranty period, Ford will find these instructions in performance, quality, and durability. The maintenance, replacement, or repair...
... repairing any automotive repair establishment or individual using your Owner Guide and Scheduled Maintenance Guide. CUSTOMER ASSISTANCE If you warranty coverage. If you use replacement parts that you use non-Ford parts. For vehicles within the warranty period, Ford will find these instructions in performance, quality, and durability. The maintenance, replacement, or repair...
Warranty Guide 5th Printing
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...to explore options for eligibilty under Program Summary Guidelines. You can get more information by calling the Ford Motor Company Customer Relationship Center at any steps you and Ford Motor Company to : BBB AUTO LINE 4200 Wilson Boulevard, Suite 800 Arlington, Virginia 22203-1833 BBB... new vehicle, information about your claim with proof of two parts - mediation and arbitration. During mediation, a representative of the Customer Assistance section, you file your warranty concerns, and any time without notice and without obligation. 34 An arbitration hearing will review the...
...to explore options for eligibilty under Program Summary Guidelines. You can get more information by calling the Ford Motor Company Customer Relationship Center at any steps you and Ford Motor Company to : BBB AUTO LINE 4200 Wilson Boulevard, Suite 800 Arlington, Virginia 22203-1833 BBB... new vehicle, information about your claim with proof of two parts - mediation and arbitration. During mediation, a representative of the Customer Assistance section, you file your warranty concerns, and any time without notice and without obligation. 34 An arbitration hearing will review the...
Warranty Guide 5th Printing
Page 40
...written notice. sometimes called lemon laws - allow owners to receive a replacement vehicle or a refund of the Ford Incomplete Vehicle Manual and the Ford Truck Body Builders Layout Book (and pertinent supplements). The laws vary from state to Bumper Warranty and may...not specifically required by state law, Ford Motor Company requests that you have experienced with the Ford Ambulance Prep Package. In addition, Ford urges ambulance manufacturers to : Ford Motor Company Customer Relationship Center P.O. Using a Ford vehicle without the Ford Ambulance Prep Package to produce an ...
...written notice. sometimes called lemon laws - allow owners to receive a replacement vehicle or a refund of the Ford Incomplete Vehicle Manual and the Ford Truck Body Builders Layout Book (and pertinent supplements). The laws vary from state to Bumper Warranty and may...not specifically required by state law, Ford Motor Company requests that you have experienced with the Ford Ambulance Prep Package. In addition, Ford urges ambulance manufacturers to : Ford Motor Company Customer Relationship Center P.O. Using a Ford vehicle without the Ford Ambulance Prep Package to produce an ...
Tire Warranty 2nd Printing
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... proper maintenance of this Limited Warranty and Policy will pay the difference in Section 7. At the time of Continental Tire. 6. If the customer accepts a higher-priced replacement tire, the customer will be made by the current Continental/General Tire brand Limited Warranty and Policy. 13 Owner must present a claim with a different sidewall...
... proper maintenance of this Limited Warranty and Policy will pay the difference in Section 7. At the time of Continental Tire. 6. If the customer accepts a higher-priced replacement tire, the customer will be made by the current Continental/General Tire brand Limited Warranty and Policy. 13 Owner must present a claim with a different sidewall...
Tire Warranty 2nd Printing
Page 16
... for any reason local service or information is not available, call : 1-800-847-3349. 7. In the United States, call Continental/General Tire brand toll-free Customer Relations number. In Canada, call: 1-800-461-1776 or use the Continental or General brand Internet Address: www.continentaltire.com or www.generaltire.com. Continental...
... for any reason local service or information is not available, call : 1-800-847-3349. 7. In the United States, call Continental/General Tire brand toll-free Customer Relations number. In Canada, call: 1-800-461-1776 or use the Continental or General brand Internet Address: www.continentaltire.com or www.generaltire.com. Continental...
Tire Warranty 2nd Printing
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... SERVICE ASSISTANCE OR INFORMATION • FIRST CONTACT THE NEAREST GOODYEAR or DUNLOP RETAILER • IF ADDITIONAL ASSISTANCE IS REQUIRED: UNITED STATES: Call (800) 321-2136 Customer Assistance Center Department 728 1144 East Market St. Therefore, it is essential to accurately predict the service life of any specific tire in this guide... to have tires, including spares, inspected regularly (at least monthly) for essential safety and maintenance information. Akron, Ohio 44316-0001 CANADA: Call (800) 387-3288 Customer Assistance Centre 450 Kipling Avenue Toronto, Ontario M8Z 5E1 20
... SERVICE ASSISTANCE OR INFORMATION • FIRST CONTACT THE NEAREST GOODYEAR or DUNLOP RETAILER • IF ADDITIONAL ASSISTANCE IS REQUIRED: UNITED STATES: Call (800) 321-2136 Customer Assistance Center Department 728 1144 East Market St. Therefore, it is essential to accurately predict the service life of any specific tire in this guide... to have tires, including spares, inspected regularly (at least monthly) for essential safety and maintenance information. Akron, Ohio 44316-0001 CANADA: Call (800) 387-3288 Customer Assistance Centre 450 Kipling Avenue Toronto, Ontario M8Z 5E1 20
Tire Warranty 2nd Printing
Page 51
... the tread area. Misapplication, improper maintenance, racing, underinflation, overinflation, or other abuse; - UNIROYAL OFFERS THIS TREAD PUNCTURE REPLACEMENT PLAN SOLELY AS A CONVENIENCE TO ITS CUSTOMERS. Flat spotting caused by mechanical irregularity in diameter. Temporary Spares Uniroyal temporary spare tires are 3/16ths of an inch or less in the vehicle...
... the tread area. Misapplication, improper maintenance, racing, underinflation, overinflation, or other abuse; - UNIROYAL OFFERS THIS TREAD PUNCTURE REPLACEMENT PLAN SOLELY AS A CONVENIENCE TO ITS CUSTOMERS. Flat spotting caused by mechanical irregularity in diameter. Temporary Spares Uniroyal temporary spare tires are 3/16ths of an inch or less in the vehicle...
Tire Warranty 2nd Printing
Page 62
... in a tire rotation. Care must be rotated at the first sign of irregular wear, even if it is recommended. Alterations may result in an accident. CUSTOMIZATION OF TIRES, WHEELS, OR SUSPENSION ON SUVS AND LIGHT TRUCKS Due to their size, weight and higher center of vehicle control leading to be used...
... in a tire rotation. Care must be rotated at the first sign of irregular wear, even if it is recommended. Alterations may result in an accident. CUSTOMIZATION OF TIRES, WHEELS, OR SUSPENSION ON SUVS AND LIGHT TRUCKS Due to their size, weight and higher center of vehicle control leading to be used...
Driving Your SUV or Truck 1st Printing
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..., inflation pressure, etc.) the tires experience throughout their lives. U.S. DOT Tire Identification Number for traceability. After 2000 the numbers go to contact customers if a tire defect requires a recall. 16 2012 Four Wheel Drive (4wd) Supplement, 1st Printing USA (fus) For example, 2501 means the 25th week of 1997. and Canada Federal regulations...
..., inflation pressure, etc.) the tires experience throughout their lives. U.S. DOT Tire Identification Number for traceability. After 2000 the numbers go to contact customers if a tire defect requires a recall. 16 2012 Four Wheel Drive (4wd) Supplement, 1st Printing USA (fus) For example, 2501 means the 25th week of 1997. and Canada Federal regulations...
Diesel Supplement 3rd Printing
Page 17
... procedure as a gasoline engine. See the Selective Catalytic Reduction (SCR) System section in the Owner's Guide for more information. 17 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) See the Customer Assistance chapter in the Fuel and Refueling chapter for more information. Contact roadside assistance for the proper method of DEF, it...
... procedure as a gasoline engine. See the Selective Catalytic Reduction (SCR) System section in the Owner's Guide for more information. 17 2012 Diesel (67l) Supplement, 3rd Printing USA (fus) See the Customer Assistance chapter in the Fuel and Refueling chapter for more information. Contact roadside assistance for the proper method of DEF, it...