Roadside Assistance Card 1st Printing
Page 2
...Motor Club, Inc., Medford, MA, except in , fast...and it happens. This is the customer's responsibility. That attendant left the key inside. No problem. Make the call . August 2011 Third Printing Ford Roadside Litho in Canada, please call 1-800-665-2006. *Towing and emergency services for one reason... discontinue Roadside Assistance at any time. For further details, call us a call and we 'll be there to change service requires the customer to have a useable spare tire. FOR COMPLIMENTARY HELP CALL 1-800-241-3673 Quick access to the information below will get help to you...
...Motor Club, Inc., Medford, MA, except in , fast...and it happens. This is the customer's responsibility. That attendant left the key inside. No problem. Make the call . August 2011 Third Printing Ford Roadside Litho in Canada, please call 1-800-665-2006. *Towing and emergency services for one reason... discontinue Roadside Assistance at any time. For further details, call us a call and we 'll be there to change service requires the customer to have a useable spare tire. FOR COMPLIMENTARY HELP CALL 1-800-241-3673 Quick access to the information below will get help to you...
Warranty Guide 5th Printing
Page 2
...Caparra Heights Station San Juan, PR 00922-1957 Telephone: (800) 841-FORD (3673) Fax: (313) 390-0804 E-mail: prcac@ford.com www.ford.com.pr In Middle East: Ford Middle East Customer Relationship Center P.O. If your selling/servicing dealership. 2. P.O. If you ... the service you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center. Virgin Islands, Central America, the Caribbean, and Israel: Ford Motor Company Ford Export Operations Attention: Customer Relations 1555 Fairlane Drive Fairlane Business Park #3...
...Caparra Heights Station San Juan, PR 00922-1957 Telephone: (800) 841-FORD (3673) Fax: (313) 390-0804 E-mail: prcac@ford.com www.ford.com.pr In Middle East: Ford Middle East Customer Relationship Center P.O. If your selling/servicing dealership. 2. P.O. If you ... the service you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center. Virgin Islands, Central America, the Caribbean, and Israel: Ford Motor Company Ford Export Operations Attention: Customer Relations 1555 Fairlane Drive Fairlane Business Park #3...
Warranty Guide 5th Printing
Page 4
... Rico, And U.S. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2012-MODEL VEHICLE Limitations And Disclaimers What Is Covered? What Is Not Covered? 1 2 2 2 2 2 3 4 5 5 8 12 16 16 17 20 21 22 ... Covered? 4. What Is Not Covered? 6. Virgin Islands) 5. Table of Contents 1. INTRODUCTION 2. IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs?
... Rico, And U.S. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? CALIFORNIA REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2012-MODEL VEHICLE Limitations And Disclaimers What Is Covered? What Is Not Covered? 1 2 2 2 2 2 3 4 5 5 8 12 16 16 17 20 21 22 ... Covered? 4. What Is Not Covered? 6. Virgin Islands) 5. Table of Contents 1. INTRODUCTION 2. IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs?
Warranty Guide 5th Printing
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... selling dealer thank you for warranty repairs. Introduction Ford Motor Company and your vehicle begins with quality protection and service. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your 2012-model car or light truck. Certain warranty repairs ...trucks over 10,000 pounds Gross Vehicle Weight Rating (pages 17-32). 1 If you bought a previously owned 2012-model vehicle, you , then contact the Customer Relationship Center at 1-800-392-3673. This booklet explains in detail the warranty coverages that apply to your emissions...
... selling dealer thank you for warranty repairs. Introduction Ford Motor Company and your vehicle begins with quality protection and service. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your 2012-model car or light truck. Certain warranty repairs ...trucks over 10,000 pounds Gross Vehicle Weight Rating (pages 17-32). 1 If you bought a previously owned 2012-model vehicle, you , then contact the Customer Relationship Center at 1-800-392-3673. This booklet explains in detail the warranty coverages that apply to your emissions...
Warranty Guide 5th Printing
Page 7
...resulting from neglect or inadequate maintenance, may help increase the value you receive when you may find that the materials used meet Ford engineering specifications. In addition, if you with applicable emissions standards. For details, see any damage to make sure that all ...your dealership within one week. Failure to comply with all of this booklet. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is important in allowing your responsibility to paint, sheet metal, upholstery, or other appearance items. But ...
...resulting from neglect or inadequate maintenance, may help increase the value you receive when you may find that the materials used meet Ford engineering specifications. In addition, if you with applicable emissions standards. For details, see any damage to make sure that all ...your dealership within one week. Failure to comply with all of this booklet. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is important in allowing your responsibility to paint, sheet metal, upholstery, or other appearance items. But ...
Warranty Guide 5th Printing
Page 9
..., however, you travel with this booklet apply to your vehicle if: • it was originally sold or leased by Ford Motor Company or one of these two requirements, you do have warranty coverage when you may have to save the paid...for a repair that is covered under the U.S. Federalized Territories, and it was originally purchased through the Ford Export Operations Military Sales Program; If this document to www.Ford.com for additional customer assistance reference information. 4 DO WARRANTIES APPLY IN OTHER COUNTRIES? Federalized Territories, or Canada. Federalized Territories...
..., however, you travel with this booklet apply to your vehicle if: • it was originally sold or leased by Ford Motor Company or one of these two requirements, you do have warranty coverage when you may have to save the paid...for a repair that is covered under the U.S. Federalized Territories, and it was originally purchased through the Ford Export Operations Military Sales Program; If this document to www.Ford.com for additional customer assistance reference information. 4 DO WARRANTIES APPLY IN OTHER COUNTRIES? Federalized Territories, or Canada. Federalized Territories...
Warranty Guide 5th Printing
Page 17
... into the engine • misuse of the vehicle, such a driving over curbs, overloading, racing or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through a car wash) • theft, vandalism, or riot • fire or explosion • ... not limited to exhaust and intake systems) • the installation or use only installed after the vehicle leaves the control of a non-Ford Motor Company part (other than a certified emissions part) or any damage caused by the Emissions Warranties. Damage Caused By: • accidents...
... into the engine • misuse of the vehicle, such a driving over curbs, overloading, racing or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through a car wash) • theft, vandalism, or riot • fire or explosion • ... not limited to exhaust and intake systems) • the installation or use only installed after the vehicle leaves the control of a non-Ford Motor Company part (other than a certified emissions part) or any damage caused by the Emissions Warranties. Damage Caused By: • accidents...
Warranty Guide 5th Printing
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... towing to Roadside Assistance benefits. Certain restrictions apply to the nearest Ford Motor Company dealership. If the reason for five years or 60,000 miles (whichever occurs first). VIRGIN ISLANDS) Your vehicle is customer responsibility) • Winching (vehicle must be within 35 miles ...• Flat tire change (vehicle must be covered by the complimentary Ford Roadside Assistance Program (unless you need towing beyond the five years...
... towing to Roadside Assistance benefits. Certain restrictions apply to the nearest Ford Motor Company dealership. If the reason for five years or 60,000 miles (whichever occurs first). VIRGIN ISLANDS) Your vehicle is customer responsibility) • Winching (vehicle must be within 35 miles ...• Flat tire change (vehicle must be covered by the complimentary Ford Roadside Assistance Program (unless you need towing beyond the five years...
Warranty Guide 5th Printing
Page 30
... Company dealer as soon as a problem exists. As the vehicle owner, you should be aware that Ford Motor Company may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of California Air Resources Board Mobile Source Operations Division 9528 Telstar Avenue El Monte, California...
... Company dealer as soon as a problem exists. As the vehicle owner, you should be aware that Ford Motor Company may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of California Air Resources Board Mobile Source Operations Division 9528 Telstar Avenue El Monte, California...
Warranty Guide 5th Printing
Page 36
... vehicles within the warranty period, Ford will find these instructions in performance, quality, and durability. PROPER MAINTENANCE PRESERVES YOUR WARRANTY If you warranty coverage. CUSTOMER ASSISTANCE If you may jeopardize your service receipts and to Ford parts in your vehicle, you ...are not equivalent to Ford parts, your vehicle's emissions control systems may not work as effectively...
... vehicles within the warranty period, Ford will find these instructions in performance, quality, and durability. PROPER MAINTENANCE PRESERVES YOUR WARRANTY If you warranty coverage. CUSTOMER ASSISTANCE If you may jeopardize your service receipts and to Ford parts in your vehicle, you ...are not equivalent to Ford parts, your vehicle's emissions control systems may not work as effectively...
Warranty Guide 5th Printing
Page 39
... and make a decision after you file your claim with proof of the Customer Assistance section, you have already taken to try to accept the BBB AUTO LINE decision, Ford must abide by calling the Ford Motor Company Customer Relationship Center at 1-800-955-5100, or writing to request a program ... notice and without obligation. 34 Only) Your satisfaction is eligible, you can get more information by the decision, but should you and Ford Motor Company to participate in an informal setting before an impartial person. If an agreement is not reached during mediation and your dealer....
... and make a decision after you file your claim with proof of the Customer Assistance section, you have already taken to try to accept the BBB AUTO LINE decision, Ford must abide by calling the Ford Motor Company Customer Relationship Center at 1-800-955-5100, or writing to request a program ... notice and without obligation. 34 Only) Your satisfaction is eligible, you can get more information by the decision, but should you and Ford Motor Company to participate in an informal setting before an impartial person. If an agreement is not reached during mediation and your dealer....
Warranty Guide 5th Printing
Page 40
... The laws vary from state to : Ford Motor Company Customer Relationship Center P.O. 11. Send your written notification to state. allow owners to follow the recommendations of the purchase price, under certain circumstances. Important information about ambulance conversions Ford vehicles are suitable for producing ambulances only ... Warranties. 35 To the extent your state's law.) In all other states where not specifically required by state law, Ford Motor Company requests that you give us the opportunity to make any needed repairs before you pursue the remedies provided by...
... The laws vary from state to : Ford Motor Company Customer Relationship Center P.O. 11. Send your written notification to state. allow owners to follow the recommendations of the purchase price, under certain circumstances. Important information about ambulance conversions Ford vehicles are suitable for producing ambulances only ... Warranties. 35 To the extent your state's law.) In all other states where not specifically required by state law, Ford Motor Company requests that you give us the opportunity to make any needed repairs before you pursue the remedies provided by...
Tire Warranty 2nd Printing
Page 15
... Continental/General Tire brand tire may be made by the current Continental/General Tire brand Limited Warranty and Policy. 13 If the customer accepts a higher-priced replacement tire, the customer will be either the same tire line or the same basic construction but with the tire(s) to an Authorized Dealer. Owner must...
... Continental/General Tire brand tire may be made by the current Continental/General Tire brand Limited Warranty and Policy. 13 If the customer accepts a higher-priced replacement tire, the customer will be either the same tire line or the same basic construction but with the tire(s) to an Authorized Dealer. Owner must...
Tire Warranty 2nd Printing
Page 16
... tire dealer, consult the Yellow Pages or, if for any reason local service or information is not available, call Continental/General Tire brand toll-free Customer Relations number.
... tire dealer, consult the Yellow Pages or, if for any reason local service or information is not available, call Continental/General Tire brand toll-free Customer Relations number.
Tire Warranty 2nd Printing
Page 22
Akron, Ohio 44316-0001 CANADA: Call (800) 387-3288 Customer Assistance Centre 450 Kipling Avenue Toronto, Ontario M8Z 5E1 20 It is not practical to accurately predict the service life of any change in dynamic ... SERVICE ASSISTANCE OR INFORMATION • FIRST CONTACT THE NEAREST GOODYEAR or DUNLOP RETAILER • IF ADDITIONAL ASSISTANCE IS REQUIRED: UNITED STATES: Call (800) 321-2136 Customer Assistance Center Department 728 1144 East Market St. Therefore, it is essential to which could be maintained properly to avoid tire damage that may result...
Akron, Ohio 44316-0001 CANADA: Call (800) 387-3288 Customer Assistance Centre 450 Kipling Avenue Toronto, Ontario M8Z 5E1 20 It is not practical to accurately predict the service life of any change in dynamic ... SERVICE ASSISTANCE OR INFORMATION • FIRST CONTACT THE NEAREST GOODYEAR or DUNLOP RETAILER • IF ADDITIONAL ASSISTANCE IS REQUIRED: UNITED STATES: Call (800) 321-2136 Customer Assistance Center Department 728 1144 East Market St. Therefore, it is essential to which could be maintained properly to avoid tire damage that may result...
Tire Warranty 2nd Printing
Page 51
... time, all warranties, express or implied expire. This sealant is worn off. UNIROYAL OFFERS THIS TREAD PUNCTURE REPLACEMENT PLAN SOLELY AS A CONVENIENCE TO ITS CUSTOMERS. Temporary Spares Uniroyal temporary spare tires are covered by this limited warranty for 6 years from date of purchase or until the first 2/32nds of...
... time, all warranties, express or implied expire. This sealant is worn off. UNIROYAL OFFERS THIS TREAD PUNCTURE REPLACEMENT PLAN SOLELY AS A CONVENIENCE TO ITS CUSTOMERS. Temporary Spares Uniroyal temporary spare tires are covered by this limited warranty for 6 years from date of purchase or until the first 2/32nds of...
Tire Warranty 2nd Printing
Page 62
... as SUVs and light trucks do so may result in loss of vehicle control leading to their size, weight and higher center of vehicle rollover. CUSTOMIZATION OF TIRES, WHEELS, OR SUSPENSION ON SUVS AND LIGHT TRUCKS Due to an accident and serious injury or death. Monthly inspection for all traffic laws...
... as SUVs and light trucks do so may result in loss of vehicle control leading to their size, weight and higher center of vehicle rollover. CUSTOMIZATION OF TIRES, WHEELS, OR SUSPENSION ON SUVS AND LIGHT TRUCKS Due to an accident and serious injury or death. Monthly inspection for all traffic laws...
Driving Your SUV or Truck 1st Printing
Page 16
.... You should be replaced more frequently. and Canada Federal regulations require tire manufacturers to be replaced after six years due to contact customers if a tire defect requires a recall. 16 2012 Four Wheel Drive (4wd) Supplement, 1st Printing USA (fus) For example, the numbers 317 mean the 31st week of tread wear. However...
.... You should be replaced more frequently. and Canada Federal regulations require tire manufacturers to be replaced after six years due to contact customers if a tire defect requires a recall. 16 2012 Four Wheel Drive (4wd) Supplement, 1st Printing USA (fus) For example, the numbers 317 mean the 31st week of tread wear. However...
F-150 Raptor Supplement 1st Printing
Page 2
...to SVT and the Raptor. This supplement complements your F-150 Owner's Guide and provides information specific to performance, quality, craftsmanship and customer service will ensure many miles of the driving experience. If you've owned or leased an SVT product in your new F-150 ... Vehicle Team (SVT) was established in the company into a small, cross-functional group of getting from Ford SVT - Your choice of the knowledgeable driving enthusiast. 2 2012 F-150 (f12) Supplement, 1st Printing USA (fus) the F-150 SVT Raptor. Although performance is expressed by creating low-...
...to SVT and the Raptor. This supplement complements your F-150 Owner's Guide and provides information specific to performance, quality, craftsmanship and customer service will ensure many miles of the driving experience. If you've owned or leased an SVT product in your new F-150 ... Vehicle Team (SVT) was established in the company into a small, cross-functional group of getting from Ford SVT - Your choice of the knowledgeable driving enthusiast. 2 2012 F-150 (f12) Supplement, 1st Printing USA (fus) the F-150 SVT Raptor. Although performance is expressed by creating low-...
F-150 Raptor Supplement 1st Printing
Page 14
... to the power distribution box for information on fuse and relay locations. Driving Upfitter controls The auxiliary switch board on the center console makes aftermarket customization easier, with Green Trace CAC08 Brown Fuse 30A 30A 15A 10 A FRONT OFF-ROAD CAMERA SYSTEM (IF EQUIPPED) The front view camera is ...running to the driver at vehicle speeds less than 15 mph (25 km/h). 14 2012 F-150 (f12) Supplement, 1st Printing USA (fus) There will only operate while the ignition is in the on position, whether the engine is ...
... to the power distribution box for information on fuse and relay locations. Driving Upfitter controls The auxiliary switch board on the center console makes aftermarket customization easier, with Green Trace CAC08 Brown Fuse 30A 30A 15A 10 A FRONT OFF-ROAD CAMERA SYSTEM (IF EQUIPPED) The front view camera is ...running to the driver at vehicle speeds less than 15 mph (25 km/h). 14 2012 F-150 (f12) Supplement, 1st Printing USA (fus) There will only operate while the ignition is in the on position, whether the engine is ...