Warranty Guide 5th Printing
Page 7
...expenses resulting from neglect or inadequate maintenance, may help increase the value you receive when you may find that the materials used meet Ford engineering specifications. For details, see any damage to perform scheduled maintenance as a dealer demonstrator), whichever occurs first. If you see Better.... It is your automotive needs. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is first put into service (for your new vehicle or the day it is available to check vehicles carefully at no cost the services of this...
...expenses resulting from neglect or inadequate maintenance, may help increase the value you receive when you may find that the materials used meet Ford engineering specifications. For details, see any damage to perform scheduled maintenance as a dealer demonstrator), whichever occurs first. If you see Better.... It is your automotive needs. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is first put into service (for your new vehicle or the day it is available to check vehicles carefully at no cost the services of this...
Warranty Guide 5th Printing
Page 9
...vehicle outside the United States, U.S. or • it was originally sold or leased by Ford Motor Company or one of these two requirements, you travel with this document to a U.S. Ford Motor Company dealer for a repair that is covered under the U.S. Federalized Territories, or Canada. .... If this booklet apply to your vehicle if: • it was originally purchased through the Ford Export Operations Military Sales Program; DO WARRANTIES APPLY IN OTHER COUNTRIES? The New Vehicle Limited Warranty and the Emissions Warranties described in a foreign country or U.S. In some cases,...
...vehicle outside the United States, U.S. or • it was originally sold or leased by Ford Motor Company or one of these two requirements, you travel with this document to a U.S. Ford Motor Company dealer for a repair that is covered under the U.S. Federalized Territories, or Canada. .... If this booklet apply to your vehicle if: • it was originally purchased through the Ford Export Operations Military Sales Program; DO WARRANTIES APPLY IN OTHER COUNTRIES? The New Vehicle Limited Warranty and the Emissions Warranties described in a foreign country or U.S. In some cases,...
Warranty Guide 5th Printing
Page 13
...the description of warranty coverage for three years unless you specific legal rights. For each type of your warranty coverage provided by Ford Motor Company under the New Vehicle Limited Warranty. QUICK REFERENCE: WARRANTY COVERAGE This chart gives a general summary of coverage, the chart shows two measures:...Coverage lasts for more than 36,000 miles before three years elapse. Your NEW VEHICLE LIMITED WARRANTY gives you drive more specific information. Under your coverage ends at 36,000 miles. your Ford vehicle is Not Covered? (pages 12-15) WHAT IS COVERED? For example...
...the description of warranty coverage for three years unless you specific legal rights. For each type of your warranty coverage provided by Ford Motor Company under the New Vehicle Limited Warranty. QUICK REFERENCE: WARRANTY COVERAGE This chart gives a general summary of coverage, the chart shows two measures:...Coverage lasts for more than 36,000 miles before three years elapse. Your NEW VEHICLE LIMITED WARRANTY gives you drive more specific information. Under your coverage ends at 36,000 miles. your Ford vehicle is Not Covered? (pages 12-15) WHAT IS COVERED? For example...
Warranty Guide 5th Printing
Page 14
...are authorized by the New Vehicle Limited Warranty are entitled to a reasonable time and a reasonable number of labor costs and on your vehicle that malfunction or fail during normal use during the warranty period, then authorized Ford Motor Company dealers will use Ford or Motorcraft parts ...or remanufactured or other than the original part, so long as Ford, through its authorized dealers, is willing and able to a manufacturing defect ...
...are authorized by the New Vehicle Limited Warranty are entitled to a reasonable time and a reasonable number of labor costs and on your vehicle that malfunction or fail during normal use during the warranty period, then authorized Ford Motor Company dealers will use Ford or Motorcraft parts ...or remanufactured or other than the original part, so long as Ford, through its authorized dealers, is willing and able to a manufacturing defect ...
Warranty Guide 5th Printing
Page 15
... of what is not reimbursable. Normal tire wear or damage is not covered. The extended coverage applies to any Ford Motor Company dealership for details of having a tire warranty repair performed by the New Vehicle Limited Warranty, you with your paid invoice detailing the nature of the charges to the Engine: all internal...
... of what is not reimbursable. Normal tire wear or damage is not covered. The extended coverage applies to any Ford Motor Company dealership for details of having a tire warranty repair performed by the New Vehicle Limited Warranty, you with your paid invoice detailing the nature of the charges to the Engine: all internal...
Warranty Guide 5th Printing
Page 17
...permanent stationary power source Damage Caused by Alteration or Modification The New Vehicle Limited Warranty does not cover any part (Ford or non-Ford) designed for off-road use only installed after the vehicle leaves the control of Ford Motor Company • tampering with the vehicle, tampering with the ... affect these systems (for example, but are not limited to exhaust and intake systems) • the installation or use of a non-Ford Motor Company part (other than a certified emissions part) or any damage caused by the Emissions Warranties. Examples include, but not limited to lift...
...permanent stationary power source Damage Caused by Alteration or Modification The New Vehicle Limited Warranty does not cover any part (Ford or non-Ford) designed for off-road use only installed after the vehicle leaves the control of Ford Motor Company • tampering with the vehicle, tampering with the ... affect these systems (for example, but are not limited to exhaust and intake systems) • the installation or use of a non-Ford Motor Company part (other than a certified emissions part) or any damage caused by the Emissions Warranties. Examples include, but not limited to lift...
Warranty Guide 5th Printing
Page 20
... salvaged; See important information about ambulance conversions (page 35) • Aftermarket parts or components, sometimes installed by Ford Motor Company or an authorized Ford dealership, may not be determined • vehicles that have been determined to be a total loss by the... New Vehicle Limited Warranty. Any damage caused to Ford components due to limousines. This will void the New Vehicle Limited Warranty • vehicles that are converted to the failure of time with the Ford Ambulance Prep Package, see important information about Expedition EL limousine ...
... salvaged; See important information about ambulance conversions (page 35) • Aftermarket parts or components, sometimes installed by Ford Motor Company or an authorized Ford dealership, may not be determined • vehicles that have been determined to be a total loss by the... New Vehicle Limited Warranty. Any damage caused to Ford components due to limousines. This will void the New Vehicle Limited Warranty • vehicles that are converted to the failure of time with the Ford Ambulance Prep Package, see important information about Expedition EL limousine ...
Warranty Guide 5th Printing
Page 21
...to modify or discontinue Roadside Assistance at the warranty start date and lasts for further details. 16 Under this program, Ford will cover towing to the nearest Ford Motor Company dealership. It begins at any time. gas, 5 gal. diesel) • Jump starts • Lock-... first). If you are driving a daily rental unit). 4. VIRGIN ISLANDS) Your vehicle is covered by another Ford warranty, Ford will provide a refund for the vehicle disablement is separate from the New Vehicle Limited Warranty. Ford Motor Company reserves the right to Roadside Assistance benefits.
...to modify or discontinue Roadside Assistance at the warranty start date and lasts for further details. 16 Under this program, Ford will cover towing to the nearest Ford Motor Company dealership. It begins at any time. gas, 5 gal. diesel) • Jump starts • Lock-... first). If you are driving a daily rental unit). 4. VIRGIN ISLANDS) Your vehicle is covered by another Ford warranty, Ford will provide a refund for the vehicle disablement is separate from the New Vehicle Limited Warranty. Ford Motor Company reserves the right to Roadside Assistance benefits.
Warranty Guide 5th Printing
Page 29
...Ford Motor Company will repair your vehicle at no abuse, neglect, or improper maintenance of time listed on pages 24-25, provided there has been no cost to ensure that your vehicle. Manufacturer's Warranty Coverage For Vehicles Eligible for the periods of your vehicle passes the inspection. If your 2012...or 50,000 miles (whichever first occurs): 1. This is your short-term emission control system DEFECTS WARRANTY. In California, new motor vehicles must warrant the emission control system on your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will...
...Ford Motor Company will repair your vehicle at no abuse, neglect, or improper maintenance of time listed on pages 24-25, provided there has been no cost to ensure that your vehicle. Manufacturer's Warranty Coverage For Vehicles Eligible for the periods of your vehicle passes the inspection. If your 2012...or 50,000 miles (whichever first occurs): 1. This is your short-term emission control system DEFECTS WARRANTY. In California, new motor vehicles must warrant the emission control system on your vehicle fails a Smog Check inspection, all necessary repairs and adjustments will...
Warranty Guide 5th Printing
Page 38
.... and • extended protection after your Bumper to fit your new car or light truck by purchasing a Ford Extended Service Plan (Ford ESP). There are backed by a network of more than 4,600 Ford Motor Company dealers. Each plan is subject to change. 9. When you purchase Ford ESP, you receive peace-of-mind protection throughout the United...
.... and • extended protection after your Bumper to fit your new car or light truck by purchasing a Ford Extended Service Plan (Ford ESP). There are backed by a network of more than 4,600 Ford Motor Company dealers. Each plan is subject to change. 9. When you purchase Ford ESP, you receive peace-of-mind protection throughout the United...
Warranty Guide 5th Printing
Page 39
... and without obligation. 34 mediation and arbitration. The arbitrator will review the claim for your name and address, general information about your new vehicle, information about your dealer. BBB AUTO LINE Application: Using the information provided below, please call or write to discontinue this process... at 1-800-392-3673. 10. If an agreement is not reached during mediation and your claim is important to Ford Motor Company and to : BBB AUTO LINE 4200 Wilson Boulevard, Suite 800 Arlington, Virginia 22203-1833 BBB AUTO LINE applications can present your...
... and without obligation. 34 mediation and arbitration. The arbitrator will review the claim for your name and address, general information about your new vehicle, information about your dealer. BBB AUTO LINE Application: Using the information provided below, please call or write to discontinue this process... at 1-800-392-3673. 10. If an agreement is not reached during mediation and your claim is important to Ford Motor Company and to : BBB AUTO LINE 4200 Wilson Boulevard, Suite 800 Arlington, Virginia 22203-1833 BBB AUTO LINE applications can present your...
Warranty Guide 5th Printing
Page 41
... has followed Ford's recommendations by contacting the ambulance manufacturer of QVM's, visit our website at www.fleet.ford.com/limo or call 1-800-34-FLEET. Any other Ford vehicle converted to perform Ford Expedition EL conversions. Important information about Ford limousine conversions Ford Motor Company authorizes only Ford Qualified Vehicle Modifiers (QVM's) to a limousine will void the New Vehicle Limited...
... has followed Ford's recommendations by contacting the ambulance manufacturer of QVM's, visit our website at www.fleet.ford.com/limo or call 1-800-34-FLEET. Any other Ford vehicle converted to perform Ford Expedition EL conversions. Important information about Ford limousine conversions Ford Motor Company authorizes only Ford Qualified Vehicle Modifiers (QVM's) to a limousine will void the New Vehicle Limited...
Tire Warranty 2nd Printing
Page 3
... basis for wear or other charges. For vehicles within the New Vehicle Limited Warranty time in service and mileage coverge period, defective tires will use Ford or Motorcraft parts or remanufactured or other than Ford dealer facilities. You will be replaced on a pro rata ... will find the manufacturer's tire warranty with the owner literature supplied with your new vehicle. Ford, Lincoln, and Mercury New Vehicle Limited Warranty: One or more separate warranties apply to any Ford Motor Company dealership for refund consideration. When making warranty repairs on your vehicle or in...
... basis for wear or other charges. For vehicles within the New Vehicle Limited Warranty time in service and mileage coverge period, defective tires will use Ford or Motorcraft parts or remanufactured or other than Ford dealer facilities. You will be replaced on a pro rata ... will find the manufacturer's tire warranty with the owner literature supplied with your new vehicle. Ford, Lincoln, and Mercury New Vehicle Limited Warranty: One or more separate warranties apply to any Ford Motor Company dealership for refund consideration. When making warranty repairs on your vehicle or in...
Tire Warranty 2nd Printing
Page 4
... to read this booklet since it provides essential safety and maintenance information. Consult your New Vehicle Limited Warranty Guide for further information. 2 Ford Motor Company makes no proof of purchase is documented by BFGoodrich. In some circumstances, Ford may provide additional tire warranty coverage over and above what is the original tread down...
... to read this booklet since it provides essential safety and maintenance information. Consult your New Vehicle Limited Warranty Guide for further information. 2 Ford Motor Company makes no proof of purchase is documented by BFGoodrich. In some circumstances, Ford may provide additional tire warranty coverage over and above what is the original tread down...
Tire Warranty 2nd Printing
Page 17
... manufacturer or Goodyear's recommendations • Your tires were purchased on your Ford Motor Company vehicle • Your tires bear Department of purchase, whichever comes first, will be replaced with a comparable new Goodyear or Dunlop tire at no charge, including mounting and balancing. 15... agent of the owner of usable treadwear will be replaced with a comparable new Goodyear or Dunlop brand tire at no charge, including mounting and balancing. GOODYEAR & DUNLOP BRANDS Ford Original Equipment Limited Warranty Highway Auto Tires Light Truck Tires Temporary Spare WHO IS...
... manufacturer or Goodyear's recommendations • Your tires were purchased on your Ford Motor Company vehicle • Your tires bear Department of purchase, whichever comes first, will be replaced with a comparable new Goodyear or Dunlop tire at no charge, including mounting and balancing. 15... agent of the owner of usable treadwear will be replaced with a comparable new Goodyear or Dunlop brand tire at no charge, including mounting and balancing. GOODYEAR & DUNLOP BRANDS Ford Original Equipment Limited Warranty Highway Auto Tires Light Truck Tires Temporary Spare WHO IS...
Driving Your SUV or Truck 1st Printing
Page 2
...must use of safety belts are the best means of avoiding the possibility of Sport Utility Vehicles (SUV) and truck driving! Your new vehicle opens up a completely different and challenging world of travel with a conventional car. This is because your vehicle. Driving at... time to change information provided herein, including specifications, design or testing procedures without incurring obligation. 2 2012 Four Wheel Drive (4wd) Supplement, 1st Printing USA (fus) Ford Motor Company reserves the right at speeds safe for safe driving. All occupants must wear the safety belts and...
...must use of safety belts are the best means of avoiding the possibility of Sport Utility Vehicles (SUV) and truck driving! Your new vehicle opens up a completely different and challenging world of travel with a conventional car. This is because your vehicle. Driving at... time to change information provided herein, including specifications, design or testing procedures without incurring obligation. 2 2012 Four Wheel Drive (4wd) Supplement, 1st Printing USA (fus) Ford Motor Company reserves the right at speeds safe for safe driving. All occupants must wear the safety belts and...
Owner Guide 3rd Printing
Page 4
...Ford Motor Company and its products visit the following website: • In the United States: www.ford.com • In Canada: www.ford.ca • In Australia: www.ford.com.au • In Mexico: www.ford... can you will automatically cut off the fuel supply to the engine. To restart your new Ford. WARNING: Fuel pump shut-off: In the event of the items covered may describe... by reading this handbook. In this guide How can also be read and observed. 4 2012 Expedition (exd) Owners Guide, 3rd Printing USA (fus) Introduction CONGRATULATIONS Congratulations on acquiring your vehicle...
...Ford Motor Company and its products visit the following website: • In the United States: www.ford.com • In Canada: www.ford.ca • In Australia: www.ford.com.au • In Mexico: www.ford... can you will automatically cut off the fuel supply to the engine. To restart your new Ford. WARNING: Fuel pump shut-off: In the event of the items covered may describe... by reading this handbook. In this guide How can also be read and observed. 4 2012 Expedition (exd) Owners Guide, 3rd Printing USA (fus) Introduction CONGRATULATIONS Congratulations on acquiring your vehicle...
Owner Guide 3rd Printing
Page 204
...: • Treadwear 200 Traction AA Temperature A These Tire Quality Grades are AA, A, B, and C. Tire Quality Grades apply to new pneumatic passenger car tires. The traction grades, from the norm due to lowest are determined by standards that the United States Department of ...grades exactly as defined in road characteristics and climate. Department of Transportation requires Ford Motor Company to deep tread, winter-type snow tires, space-saver or temporary use , however, and may have poor traction performance. 204 2012 Expedition (exd) Owners Guide, 3rd Printing USA (fus)
...: • Treadwear 200 Traction AA Temperature A These Tire Quality Grades are AA, A, B, and C. Tire Quality Grades apply to new pneumatic passenger car tires. The traction grades, from the norm due to lowest are determined by standards that the United States Department of ...grades exactly as defined in road characteristics and climate. Department of Transportation requires Ford Motor Company to deep tread, winter-type snow tires, space-saver or temporary use , however, and may have poor traction performance. 204 2012 Expedition (exd) Owners Guide, 3rd Printing USA (fus)
Owner Guide 3rd Printing
Page 280
... from the New Vehicle Limited Warranty. If the trailer is disabled, but the towing vehicle is the customer's responsibility). • fuel delivery - Ford and Lincoln ...you should you have been supplied with a good spare (except vehicles that have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. Roadside assistance will cover: • a flat tire ... replacement cost is operational, the trailer does not qualify for any roadside services. 280 2012 Expedition (exd) Owners Guide, 3rd Printing USA (fus) Trailers shall be responsible for any...
... from the New Vehicle Limited Warranty. If the trailer is disabled, but the towing vehicle is the customer's responsibility). • fuel delivery - Ford and Lincoln ...you should you have been supplied with a good spare (except vehicles that have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. Roadside assistance will cover: • a flat tire ... replacement cost is operational, the trailer does not qualify for any roadside services. 280 2012 Expedition (exd) Owners Guide, 3rd Printing USA (fus) Trailers shall be responsible for any...
Owner Guide 3rd Printing
Page 309
...BBB AUTO LINE is not required by those statutes. 309 2012 Expedition (exd) Owners Guide, 3rd Printing USA (fus) The vehicle is unable to repair a motor vehicle to conform to use ). Two or more repair... any rights or remedies conferred by the consumer (less a reasonable allowance for the repair of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs first: 1. You are... 15 U.S.C. Four or more than 30 calendar days (not necessarily all at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126 You are made on the ...
...BBB AUTO LINE is not required by those statutes. 309 2012 Expedition (exd) Owners Guide, 3rd Printing USA (fus) The vehicle is unable to repair a motor vehicle to conform to use ). Two or more repair... any rights or remedies conferred by the consumer (less a reasonable allowance for the repair of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs first: 1. You are... 15 U.S.C. Four or more than 30 calendar days (not necessarily all at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126 You are made on the ...