Roadside Assistance Card 1st Printing
Page 2
... Company reserves the right to worry. Not to modify or discontinue Roadside Assistance at any time. This is the customer's responsibility. June 2010 Second Printing Ford Roadside Litho in sight. Certain restrictions apply to Roadside Assistance benefits. Call 1-800-241-3673 for one reason or another....Assistance at any time. For further details, call and we 'll bring the gas to have a useable spare tire. AW7J 19328 AB Ford Motor Company reserves the right to you faster. Know your vehicle's mileage and specific location. Just make the call 1-800-241-3673. ...
... Company reserves the right to worry. Not to modify or discontinue Roadside Assistance at any time. This is the customer's responsibility. June 2010 Second Printing Ford Roadside Litho in sight. Certain restrictions apply to Roadside Assistance benefits. Call 1-800-241-3673 for one reason or another....Assistance at any time. For further details, call and we 'll bring the gas to have a useable spare tire. AW7J 19328 AB Ford Motor Company reserves the right to you faster. Know your vehicle's mileage and specific location. Just make the call 1-800-241-3673. ...
Warranty Guide 6th Printing
Page 3
... your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Relationship Center. Box 6248 Dearborn, MI 48121 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com In the Asia Pacific Region, Caribbean, Central America, Israel...
... your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Relationship Center. Box 6248 Dearborn, MI 48121 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com In the Asia Pacific Region, Caribbean, Central America, Israel...
Warranty Guide 6th Printing
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IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? What Is Not Covered? 6. CALIFORNIA REQUIREMENTS FOR ... Countries? 3. What Is Not Covered? 4. IN ADDITION ...Roadside Service Assistance (United States, Puerto Rico, And U.S. Table of Contents 1. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2011-MODEL VEHICLE Limitations And Disclaimers What Is Covered? FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? INTRODUCTION 2.
IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? What Is Not Covered? 6. CALIFORNIA REQUIREMENTS FOR ... Countries? 3. What Is Not Covered? 4. IN ADDITION ...Roadside Service Assistance (United States, Puerto Rico, And U.S. Table of Contents 1. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2011-MODEL VEHICLE Limitations And Disclaimers What Is Covered? FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES What Is Covered? INTRODUCTION 2.
Warranty Guide 6th Printing
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This booklet explains in detail the warranty coverages that apply to perform all warranty repairs. Introduction Ford Motor Company and your 2011-model car or light truck. Certain warranty repairs require special training though, so not all dealers are eligible for ...warranty repairs, your vehicle for selecting one of the vehicle. If you bought a previously owned 2011-model vehicle, you , then contact the Customer Relationship Center at 1-800-392-3673. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your vehicle to another...
This booklet explains in detail the warranty coverages that apply to perform all warranty repairs. Introduction Ford Motor Company and your 2011-model car or light truck. Certain warranty repairs require special training though, so not all dealers are eligible for ...warranty repairs, your vehicle for selecting one of the vehicle. If you bought a previously owned 2011-model vehicle, you , then contact the Customer Relationship Center at 1-800-392-3673. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your vehicle to another...
Warranty Guide 6th Printing
Page 8
...it is your vehicle to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may use - MAINTAIN YOUR VEHICLE PROPERLY Your glove compartment contains an Owner Guide and a Scheduled Maintenance Guide which indicate the scheduled maintenance ...assist you are an eligible U.S. Failure to make sure that all your vehicle. 2. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is the day you see Better Business Bureau (BBB) AUTO LINE program, page 34 or call 1-800-955-...
...it is your vehicle to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may use - MAINTAIN YOUR VEHICLE PROPERLY Your glove compartment contains an Owner Guide and a Scheduled Maintenance Guide which indicate the scheduled maintenance ...assist you are an eligible U.S. Failure to make sure that all your vehicle. 2. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is the day you see Better Business Bureau (BBB) AUTO LINE program, page 34 or call 1-800-955-...
Warranty Guide 6th Printing
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... U.S. You should present this happens, be sure to your vehicle if: • it was originally sold or leased by Ford Motor Company or one of these two requirements, you do have warranty coverage when you may have to pay the servicing...repair that is covered under the U.S. Federalized Territories, and it was originally purchased through the Ford Export Operations Military Sales Program; Federalized Territories, or Canada. If this document to www.Ford.com for additional customer assistance reference information. 4 In some cases, however, you travel with this booklet apply to...
... U.S. You should present this happens, be sure to your vehicle if: • it was originally sold or leased by Ford Motor Company or one of these two requirements, you do have warranty coverage when you may have to pay the servicing...repair that is covered under the U.S. Federalized Territories, and it was originally purchased through the Ford Export Operations Military Sales Program; Federalized Territories, or Canada. If this document to www.Ford.com for additional customer assistance reference information. 4 In some cases, however, you travel with this booklet apply to...
Warranty Guide 6th Printing
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... and is in addition to you when you have purchased or leased a 2011-model Expedition EL (equipped with the 17L Builder's Package) converted into the engine • misuse of the Ford Limousine Limited Warranty. Refer to the warranty addendum card that was given to..., overloading, racing or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to be covered by a Ford Qualified Vehicle Modifier, your 2011-model Expedition EL Limousine for additional details about the 17L Limousine Builder...
... and is in addition to you when you have purchased or leased a 2011-model Expedition EL (equipped with the 17L Builder's Package) converted into the engine • misuse of the Ford Limousine Limited Warranty. Refer to the warranty addendum card that was given to..., overloading, racing or using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to be covered by a Ford Qualified Vehicle Modifier, your 2011-model Expedition EL Limousine for additional details about the 17L Limousine Builder...
Warranty Guide 6th Printing
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...) Your vehicle is customer responsibility) • Winching (vehicle must have useable spare) • Fuel delivery (limited to two occurances in a 12-month period up to 2 gal. diesel) • Jump starts • Lock-out assistance (replacement key cost is covered by another Ford warranty. If you ... 100 feet of a paved or county-maintained road) The Roadside Assistance Program is covered by the complimentary Ford Roadside Assistance Program (unless you are driving a daily rental unit). Ford Rental cars (FRCS) that must be within 35 miles • Flat tire change (vehicle must be ...
...) Your vehicle is customer responsibility) • Winching (vehicle must have useable spare) • Fuel delivery (limited to two occurances in a 12-month period up to 2 gal. diesel) • Jump starts • Lock-out assistance (replacement key cost is covered by another Ford warranty. If you ... 100 feet of a paved or county-maintained road) The Roadside Assistance Program is covered by the complimentary Ford Roadside Assistance Program (unless you are driving a daily rental unit). Ford Rental cars (FRCS) that must be within 35 miles • Flat tire change (vehicle must be ...
Warranty Guide 6th Printing
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...your vehicle is your warranty rights and responsibilities, or if you want to report what you believe to be repaired or replaced by Ford to ensure that your vehicle or a part has failed due to abuse, neglect, improper maintenance, or unapproved modifications. If your vehicle...that you should be made by Ford. You are responsible for presenting your vehicle to a Ford Motor Company dealer as soon as a problem exists. Ford Motor Company recommends that Ford Motor Company may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources...
...your vehicle is your warranty rights and responsibilities, or if you want to report what you believe to be repaired or replaced by Ford to ensure that your vehicle or a part has failed due to abuse, neglect, improper maintenance, or unapproved modifications. If your vehicle...that you should be made by Ford. You are responsible for presenting your vehicle to a Ford Motor Company dealer as soon as a problem exists. Ford Motor Company recommends that Ford Motor Company may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources...
Warranty Guide 6th Printing
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...and Better Business Bureau (BBB) AUTO LINE program, page 34. 31 CUSTOMER ASSISTANCE If you warranty coverage. If you use non-Ford parts. If you use replacement parts that you decide to Ford parts, your Owner Guide and Scheduled Maintenance Guide. Environmental Protection Agency ... will repair at no cost to keep accurate records of a warranty matter, see Customer Assistance, on your vehicle, you may have followed Ford's instructions on properly maintaining and using Ford replacement parts or EPA certified parts without voiding your emissions warranty coverage. Be sure ...
...and Better Business Bureau (BBB) AUTO LINE program, page 34. 31 CUSTOMER ASSISTANCE If you warranty coverage. If you use non-Ford parts. If you use replacement parts that you decide to Ford parts, your Owner Guide and Scheduled Maintenance Guide. Environmental Protection Agency ... will repair at no cost to keep accurate records of a warranty matter, see Customer Assistance, on your vehicle, you may have followed Ford's instructions on properly maintaining and using Ford replacement parts or EPA certified parts without voiding your emissions warranty coverage. Be sure ...
Warranty Guide 6th Printing
Page 40
...AUTO LINE program are not bound by the decision, but should you choose to accept the BBB AUTO LINE decision, Ford must abide by calling the Ford Motor Company Customer Relationship Center at any steps you have already taken to try to participate in the BBB AUTO LINE program. The ... within forty days after the hearing. Upon request, the BBB will be eligible to resolve them. Only) Your satisfaction is important to Ford Motor Company and to explore options for settlement of the Customer Assistance section, you can also be scheduled so that will contact both you and...
...AUTO LINE program are not bound by the decision, but should you choose to accept the BBB AUTO LINE decision, Ford must abide by calling the Ford Motor Company Customer Relationship Center at any steps you have already taken to try to participate in the BBB AUTO LINE program. The ... within forty days after the hearing. Upon request, the BBB will be eligible to resolve them. Only) Your satisfaction is important to Ford Motor Company and to explore options for settlement of the Customer Assistance section, you can also be scheduled so that will contact both you and...
Warranty Guide 6th Printing
Page 41
... 48126 12. Important information about ambulance conversions Ford vehicles are suitable for producing ambulances only if...overpressurization, and the risk of the Ford Incomplete Vehicle Manual and the Ford Truck Body Builders Layout Book (... Ford Motor Company requires that you first send us the written notice. Using a Ford vehicle without the Ford ...Ambulance Prep Package to make any defects or non-conformities that you have experienced with the Ford... states where not specifically required by state law, Ford Motor Company requests that you give us a written...
... 48126 12. Important information about ambulance conversions Ford vehicles are suitable for producing ambulances only if...overpressurization, and the risk of the Ford Incomplete Vehicle Manual and the Ford Truck Body Builders Layout Book (... Ford Motor Company requires that you first send us the written notice. Using a Ford vehicle without the Ford ...Ambulance Prep Package to make any defects or non-conformities that you have experienced with the Ford... states where not specifically required by state law, Ford Motor Company requests that you give us a written...
Tire Warranty 2nd Printing
Page 15
... service, valve stems and tire repairs. If satisfactory proof-of-purchase date is not provided, the D.O.T. (Tire Identification Number) date of Continental Tire. 6. If the customer accepts a higher-priced replacement tire, the customer will be made by the current Continental/General Tire brand Limited Warranty and Policy. 13
... service, valve stems and tire repairs. If satisfactory proof-of-purchase date is not provided, the D.O.T. (Tire Identification Number) date of Continental Tire. 6. If the customer accepts a higher-priced replacement tire, the customer will be made by the current Continental/General Tire brand Limited Warranty and Policy. 13
Tire Warranty 2nd Printing
Page 16
..., South Carolina 29707 Continental Tire Canada, Inc. 6110 Cantay Road Mississauga, Ontario, Canada L5R 3W5 14 7. In Canada, call Continental/General Tire brand toll-free Customer Relations number. In the United States, call: 1-800-847-3349.
..., South Carolina 29707 Continental Tire Canada, Inc. 6110 Cantay Road Mississauga, Ontario, Canada L5R 3W5 14 7. In Canada, call Continental/General Tire brand toll-free Customer Relations number. In the United States, call: 1-800-847-3349.
Tire Warranty 2nd Printing
Page 22
... • FIRST CONTACT THE NEAREST GOODYEAR or DUNLOP RETAILER • IF ADDITIONAL ASSISTANCE IS REQUIRED: UNITED STATES: Call (800) 321-2136 Customer Assistance Center Department 728 1144 East Market St. TIRE SERVICE LIFE Tires are designed and built to have tires, including spares, inspected regularly (... which a tire is worn down to which could be aware of excellent service. Akron, Ohio 44316-0001 CANADA: Call (800) 387-3288 Customer Assistance Centre 450 Kipling Avenue Toronto, Ontario M8Z 5E1 20 The serviceability of a tire over time is a function of any specific tire in ...
... • FIRST CONTACT THE NEAREST GOODYEAR or DUNLOP RETAILER • IF ADDITIONAL ASSISTANCE IS REQUIRED: UNITED STATES: Call (800) 321-2136 Customer Assistance Center Department 728 1144 East Market St. TIRE SERVICE LIFE Tires are designed and built to have tires, including spares, inspected regularly (... which a tire is worn down to which could be aware of excellent service. Akron, Ohio 44316-0001 CANADA: Call (800) 387-3288 Customer Assistance Centre 450 Kipling Avenue Toronto, Ontario M8Z 5E1 20 The serviceability of a tire over time is a function of any specific tire in ...
Tire Warranty 2nd Printing
Page 51
... 2/32nds of an inch (1.6 mm) of the original tread is immune to : - UNIROYAL OFFERS THIS TREAD PUNCTURE REPLACEMENT PLAN SOLELY AS A CONVENIENCE TO ITS CUSTOMERS. Temporary Spares Uniroyal temporary spare tires are 3/16ths of an inch or less in the vehicle such as wheel misalignment (measured tread depth differences...
... 2/32nds of an inch (1.6 mm) of the original tread is immune to : - UNIROYAL OFFERS THIS TREAD PUNCTURE REPLACEMENT PLAN SOLELY AS A CONVENIENCE TO ITS CUSTOMERS. Temporary Spares Uniroyal temporary spare tires are 3/16ths of an inch or less in the vehicle such as wheel misalignment (measured tread depth differences...
Tire Warranty 2nd Printing
Page 62
.... Care must be checked and adjusted to their size, weight and higher center of gravity, vehicles such as truing, whitewall inlays, addition of vehicle rollover. CUSTOMIZATION OF TIRES, WHEELS, OR SUSPENSION ON SUVS AND LIGHT TRUCKS Due to the vehicle requirements. TIRE ALTERATIONS Do not make or allow to be made...
.... Care must be checked and adjusted to their size, weight and higher center of gravity, vehicles such as truing, whitewall inlays, addition of vehicle rollover. CUSTOMIZATION OF TIRES, WHEELS, OR SUSPENSION ON SUVS AND LIGHT TRUCKS Due to the vehicle requirements. TIRE ALTERATIONS Do not make or allow to be made...
Owner Guide 3rd Printing
Page 3
Table of Contents Customer Assistance Reporting safety defects (U.S. Ford may change the contents without notice and without written authorization from Ford Motor Company. Copyright © 2010 Ford Motor Company 3 2011 Fusion (fsn) Owners Guide, 3rd Printing USA (fus) Reproduction by any means, electronic or mechanical including photocopying, ...specifications and capacities Engine data 279 288 290 294 299 301 307 327 333 334 338 Accessories Ford Extended Service Plan Scheduled Maintenance Normal scheduled maintenance and log 342 344 348 354 Index 368 All rights reserved.
Table of Contents Customer Assistance Reporting safety defects (U.S. Ford may change the contents without notice and without written authorization from Ford Motor Company. Copyright © 2010 Ford Motor Company 3 2011 Fusion (fsn) Owners Guide, 3rd Printing USA (fus) Reproduction by any means, electronic or mechanical including photocopying, ...specifications and capacities Engine data 279 288 290 294 299 301 307 327 333 334 338 Accessories Ford Extended Service Plan Scheduled Maintenance Normal scheduled maintenance and log 342 344 348 354 Index 368 All rights reserved.
Owner Guide 3rd Printing
Page 21
...) 5. MYKEY DISTANCE (If MyKey is present. OIL LIFE This displays the remaining oil life. 21 2011 Fusion (fsn) Owners Guide, 3rd Printing USA (fus) XXX% OIL LIFE 2. Instrument Cluster System check and vehicle feature customization Press the SETUP button repeatedly to cycle the message center through the following features: RESET FOR SYSTEM...
...) 5. MYKEY DISTANCE (If MyKey is present. OIL LIFE This displays the remaining oil life. 21 2011 Fusion (fsn) Owners Guide, 3rd Printing USA (fus) XXX% OIL LIFE 2. Instrument Cluster System check and vehicle feature customization Press the SETUP button repeatedly to cycle the message center through the following features: RESET FOR SYSTEM...
Owner Guide 3rd Printing
Page 154
... with the front passenger sensing system, the airbag readiness light in the Customer Assistance section of this may or may affect the performance of the system. If the airbag readiness light is not required. 154 2011 Fusion (fsn) Owners Guide, 3rd Printing USA (fus) please take your ... passengers should check for any objects that may be lodged underneath the front passenger seat or cargo interfering with disabilities, contact the Ford Customer Relationship Center at least two minutes and verify that the airbag readiness light is no longer illuminated • If the airbag readiness...
... with the front passenger sensing system, the airbag readiness light in the Customer Assistance section of this may or may affect the performance of the system. If the airbag readiness light is not required. 154 2011 Fusion (fsn) Owners Guide, 3rd Printing USA (fus) please take your ... passengers should check for any objects that may be lodged underneath the front passenger seat or cargo interfering with disabilities, contact the Ford Customer Relationship Center at least two minutes and verify that the airbag readiness light is no longer illuminated • If the airbag readiness...