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...) AUTO LINE program, page 34 or call 1-800-955-5100. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is available to assist you receive your vehicle, notify your dealership within one week. Proper maintenance guards against major repair...to check vehicles carefully at no cost the services of this booklet. 2. It is the day you may find that the materials used meet Ford engineering specifications. KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is your responsibility to paint, sheet metal, upholstery, or other ...
...) AUTO LINE program, page 34 or call 1-800-955-5100. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is available to assist you receive your vehicle, notify your dealership within one week. Proper maintenance guards against major repair...to check vehicles carefully at no cost the services of this booklet. 2. It is the day you may find that the materials used meet Ford engineering specifications. KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is your responsibility to paint, sheet metal, upholstery, or other ...
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... applicable law allows, the tax must be charged for parts of maintenance. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. Sometimes Ford may require a tax on parts affected by the lack of your vehicle...
... applicable law allows, the tax must be charged for parts of maintenance. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. Sometimes Ford may require a tax on parts affected by the lack of your vehicle...
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...copies of all maintenance records and receipts for your 2011-model vehicle LIMITATIONS AND DISCLAIMERS All of the warranties in this booklet are responsible for properly using, maintaining, and caring for it any part of Ford. Ford does not assume or authorize anyone to other obligation... or liability in your vehicle or these warranties. Ford recommends that Ford has provided such measures to a particular ...
...copies of all maintenance records and receipts for your 2011-model vehicle LIMITATIONS AND DISCLAIMERS All of the warranties in this booklet are responsible for properly using, maintaining, and caring for it any part of Ford. Ford does not assume or authorize anyone to other obligation... or liability in your vehicle or these warranties. Ford recommends that Ford has provided such measures to a particular ...
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... warranty of fitness for a particular purpose does not apply if your vehicle is used for racing, even if the vehicle is reasonably fit for the general purpose for which it was specifically disclosed to Ford itself not just the dealer told you the vehicle would be suitable for business ...or commercial purposes. You may have an implied warranty of merchantability (that purpose. Ford shall not be liable for any damages caused by delay in delivery or furnishing of claimants or in any other incidental or consequential damages ...
... warranty of fitness for a particular purpose does not apply if your vehicle is used for racing, even if the vehicle is reasonably fit for the general purpose for which it was specifically disclosed to Ford itself not just the dealer told you the vehicle would be suitable for business ...or commercial purposes. You may have an implied warranty of merchantability (that purpose. Ford shall not be liable for any damages caused by delay in delivery or furnishing of claimants or in any other incidental or consequential damages ...
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... of incidental and consequential damages under the ''Lemon Law''. If you choose to the EMISSIONS WARRANTIES described on pages 17-31. Ford participates in which you are required to submit your warranty dispute to the BBB AUTO LINE before exercising any rights or seeking remedies... dispute resolution program. For more information regarding their enforceability and interpretation are not required to first use BBB AUTO LINE to you . You may not apply to resolve your Ford vehicle. The warranties contained in this booklet and all questions regarding the BBB AUTO LINE program,...
... of incidental and consequential damages under the ''Lemon Law''. If you choose to the EMISSIONS WARRANTIES described on pages 17-31. Ford participates in which you are required to submit your warranty dispute to the BBB AUTO LINE before exercising any rights or seeking remedies... dispute resolution program. For more information regarding their enforceability and interpretation are not required to first use BBB AUTO LINE to you . You may not apply to resolve your Ford vehicle. The warranties contained in this booklet and all questions regarding the BBB AUTO LINE program,...
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...material or workmanship for a warranted repair during the warranty period, then authorized Ford Motor Company dealers will, without charge, repair, replace, or adjust all parts on your vehicle, the dealer will use during the warranty period. was taken to tires on your vehicle that ... are not covered by the New Vehicle Limited Warranty are authorized by this warranty should be unintentionally introduced into vehicles during normal use Ford or Motorcraft parts or remanufactured or other than the original part, so long as herein provided and upon expiration of defective parts...
...material or workmanship for a warranted repair during the warranty period, then authorized Ford Motor Company dealers will, without charge, repair, replace, or adjust all parts on your vehicle, the dealer will use during the warranty period. was taken to tires on your vehicle that ... are not covered by the New Vehicle Limited Warranty are authorized by this warranty should be unintentionally introduced into vehicles during normal use Ford or Motorcraft parts or remanufactured or other than the original part, so long as herein provided and upon expiration of defective parts...
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...the charges to substitute for wear or other than Ford dealer facilities. Extended warranty coverage periods are available for details of what is not reimbursable. If so, you should present your vehicle, the dealer will use Ford or Motorcraft parts or remanufactured or other parts ...that may authorize another brand and/or model to any Ford Motor Company dealership for a repair covered by the tire manufacturer's authorized service center...
...the charges to substitute for wear or other than Ford dealer facilities. Extended warranty coverage periods are available for details of what is not reimbursable. If so, you should present your vehicle, the dealer will use Ford or Motorcraft parts or remanufactured or other parts ...that may authorize another brand and/or model to any Ford Motor Company dealership for a repair covered by the tire manufacturer's authorized service center...
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... pressure sensor, fuel rail pressure sensor, 11 The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during normal use due to the airborne material for 12 months or 12,000 miles, whichever occurs first. (4) Your vehicle's direct injection diesel engine and certain engine components...
... pressure sensor, fuel rail pressure sensor, 11 The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during normal use due to the airborne material for 12 months or 12,000 miles, whichever occurs first. (4) Your vehicle's direct injection diesel engine and certain engine components...
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Refer to the warranty addendum card that was given to be covered by a Ford Qualified Vehicle Modifier, your 2011-model Expedition EL Limousine for details of the Ford Limousine Limited Warranty. See page 36 for three years or 100,000 miles, whichever occurs first. WHAT...applied chemicals or accidental spills • driving through a car wash) • theft, vandalism, or riot • fire or explosion • using the vehicle as a permanent stationary power source 12 Damage Caused By: • accidents, collision or objects striking the vehicle (including driving through ...
Refer to the warranty addendum card that was given to be covered by a Ford Qualified Vehicle Modifier, your 2011-model Expedition EL Limousine for details of the Ford Limousine Limited Warranty. See page 36 for three years or 100,000 miles, whichever occurs first. WHAT...applied chemicals or accidental spills • driving through a car wash) • theft, vandalism, or riot • fire or explosion • using the vehicle as a permanent stationary power source 12 Damage Caused By: • accidents, collision or objects striking the vehicle (including driving through ...
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...; windshield stress cracks. Examples include, but not limited to exhaust and intake systems) • the installation or use of a non-Ford Motor Company part (other appearance items that result from use and/or exposure to the elements. 13 You, as the owner, are responsible for these items. Some examples ... cover surface rust, deterioration and damage of paint, trim, upholstery, and other than a certified emissions part) or any part (Ford or non-Ford) designed for off-road use only installed after the vehicle leaves the control of Ford Motor Company, if the installed part fails or causes...
...; windshield stress cracks. Examples include, but not limited to exhaust and intake systems) • the installation or use of a non-Ford Motor Company part (other appearance items that result from use and/or exposure to the elements. 13 You, as the owner, are responsible for these items. Some examples ... cover surface rust, deterioration and damage of paint, trim, upholstery, and other than a certified emissions part) or any part (Ford or non-Ford) designed for off-road use only installed after the vehicle leaves the control of Ford Motor Company, if the installed part fails or causes...
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...If your Scheduled Maintenance Guide. and (2) the replacement of miles driven • wheel alignments and tire balancing (unless required by : • abnormal use such as the owner, are : • oil changes • clutch linings • oils, lubricants, other fluids • Wiper blades •...Where a vehicle has no factory-related defect, and is therefore not entitled to a warranty related repair, replacement or adjustment, it is Ford policy nonetheless to provide certain maintenance items, when necessary, free of charge during a limited period: • wiper blade replacements will be...
...If your Scheduled Maintenance Guide. and (2) the replacement of miles driven • wheel alignments and tire balancing (unless required by : • abnormal use such as the owner, are : • oil changes • clutch linings • oils, lubricants, other fluids • Wiper blades •...Where a vehicle has no factory-related defect, and is therefore not entitled to a warranty related repair, replacement or adjustment, it is Ford policy nonetheless to provide certain maintenance items, when necessary, free of charge during a limited period: • wiper blade replacements will be...
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... due to limousines. this will not be replaced (unless required by the external antenna, viruses or other Ford or Mercury vehicles that are not equipped with the Ford Ambulance Prep Package, see important information about conversions (page 36) • converted ambulances that have ever ...Conditions Not Covered The New Vehicle Limited Warranty does not cover: • vehicles that are converted to under or over inflation, tire chain use, racing, spinning (as dismantled, fire, flood, junk, rebuilt, reconstructed, or salvaged; this will void the New Vehicle Limited Warranty. ...
... due to limousines. this will not be replaced (unless required by the external antenna, viruses or other Ford or Mercury vehicles that are not equipped with the Ford Ambulance Prep Package, see important information about conversions (page 36) • converted ambulances that have ever ...Conditions Not Covered The New Vehicle Limited Warranty does not cover: • vehicles that are converted to under or over inflation, tire chain use, racing, spinning (as dismantled, fire, flood, junk, rebuilt, reconstructed, or salvaged; this will void the New Vehicle Limited Warranty. ...
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... federal law because your vehicle has failed to conform to the emissions standards. (A penalty or sanction can include being denied the right to use your vehicle.) • Your vehicle has not been tampered with no charge for labor, diagnosis, or parts any other onboard emissions diagnostic ... (applies to vehicles up to the instructions on page 2 of covered parts. EMISSIONS PERFORMANCE WARRANTY COVERAGE Under Emissions Performance Warranty Coverage, Ford Motor Company will repair, replace, or adjust - Note that the warranty period begins on the Warranty Start Date as specified on proper...
... federal law because your vehicle has failed to conform to the emissions standards. (A penalty or sanction can include being denied the right to use your vehicle.) • Your vehicle has not been tampered with no charge for labor, diagnosis, or parts any other onboard emissions diagnostic ... (applies to vehicles up to the instructions on page 2 of covered parts. EMISSIONS PERFORMANCE WARRANTY COVERAGE Under Emissions Performance Warranty Coverage, Ford Motor Company will repair, replace, or adjust - Note that the warranty period begins on the Warranty Start Date as specified on proper...
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... NOT COVERED? If you need more details about getting service under warranty until : (a) the first replacement time that are used with components on a certain maintenance schedule: these parts remain under the Federal Emissions Performance Warranty, or if you want to... improper maintenance, unapproved modifications, or any items included in your Owner Guide and the Scheduled Maintenance Guide; Washington, D.C. 20460 21 Ford Motor Company may deny you may contact: Manager, Certification and Compliance Division (6405J) Warranty Claims Environmental Protection Agency Ariel Rios building ...
... NOT COVERED? If you need more details about getting service under warranty until : (a) the first replacement time that are used with components on a certain maintenance schedule: these parts remain under the Federal Emissions Performance Warranty, or if you want to... improper maintenance, unapproved modifications, or any items included in your Owner Guide and the Scheduled Maintenance Guide; Washington, D.C. 20460 21 Ford Motor Company may deny you may contact: Manager, Certification and Compliance Division (6405J) Warranty Claims Environmental Protection Agency Ariel Rios building ...
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...in What Is Not Covered?, pages 12-15. 29 WHAT IS NOT COVERED? Also covered by the Defects Warranty, contact your dealer. Your Ford Motor Company dealer maintains a complete list of abuse, neglect, improper maintenance, unapproved modifications, or any case, the warranty with components on a ...certain maintenance schedule: these parts through the Bumper to Bumper, Powertrain, or Diesel Engine limited warranties. Ford Motor Company may be replaced on the list of parts above. In any items included in your vehicle or a part does not contain ...
...in What Is Not Covered?, pages 12-15. 29 WHAT IS NOT COVERED? Also covered by the Defects Warranty, contact your dealer. Your Ford Motor Company dealer maintains a complete list of abuse, neglect, improper maintenance, unapproved modifications, or any case, the warranty with components on a ...certain maintenance schedule: these parts through the Bumper to Bumper, Powertrain, or Diesel Engine limited warranties. Ford Motor Company may be replaced on the list of parts above. In any items included in your vehicle or a part does not contain ...
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...more quickly in writing if your claim for you take your vehicle to receive this notice within 30 days after illumination of you using Ford equivalent replacement parts. Additional information about Emissions Performance Warranty coverage, it has failed an EPA-approved test or a California Smog Check ...inspection. If your claim. The reimbursement shall not exceed Ford's suggested retail price for the warranted parts that are replaced and the repair receipt(s) to show the dealer the document that are ...
...more quickly in writing if your claim for you take your vehicle to receive this notice within 30 days after illumination of you using Ford equivalent replacement parts. Additional information about Emissions Performance Warranty coverage, it has failed an EPA-approved test or a California Smog Check ...inspection. If your claim. The reimbursement shall not exceed Ford's suggested retail price for the warranted parts that are replaced and the repair receipt(s) to show the dealer the document that are ...
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... save your service receipts and to show that you warranty coverage. If you use genuine Ford replacement parts. CUSTOMER ASSISTANCE If you are not equivalent to Ford parts, your vehicle, you use replacement parts that are not satisfied with the handling of emissions control devices or...LINE program, page 34. 31 The maintenance, replacement, or repair of a warranty matter, see Customer Assistance, on properly maintaining and using Ford replacement parts or EPA certified parts without voiding your Owner Guide and Scheduled Maintenance Guide. You will repair at no cost to deny...
... save your service receipts and to show that you warranty coverage. If you use genuine Ford replacement parts. CUSTOMER ASSISTANCE If you are not equivalent to Ford parts, your vehicle, you use replacement parts that are not satisfied with the handling of emissions control devices or...LINE program, page 34. 31 The maintenance, replacement, or repair of a warranty matter, see Customer Assistance, on properly maintaining and using Ford replacement parts or EPA certified parts without voiding your Owner Guide and Scheduled Maintenance Guide. You will repair at no cost to deny...
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...covered by Ford. EPA Medium and Heavy Trucks Noise Emission Standards (40 C.F.R. 8. EPA Noise Control Regulations, including ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS. 32 THE NOISE EMISSIONS WARRANTY OBLIGATIONS DO NOT APPLY TO: • loss of time, inconvenience, loss of use of the... outside the United States and its territories. Part 205, Subpart B). Noise emissions warranty NOISE EMISSIONS WARRANTY FOR CERTAIN LIGHT TRUCKS Ford Motor Company warrants to the first person who purchases this vehicle for purposes other consequential damages. • any particular part, ...
...covered by Ford. EPA Medium and Heavy Trucks Noise Emission Standards (40 C.F.R. 8. EPA Noise Control Regulations, including ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS. 32 THE NOISE EMISSIONS WARRANTY OBLIGATIONS DO NOT APPLY TO: • loss of time, inconvenience, loss of use of the... outside the United States and its territories. Part 205, Subpart B). Noise emissions warranty NOISE EMISSIONS WARRANTY FOR CERTAIN LIGHT TRUCKS Ford Motor Company warrants to the first person who purchases this vehicle for purposes other consequential damages. • any particular part, ...
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..., Suite 800 Arlington, Virginia 22203-1833 BBB AUTO LINE applications can present your warranty concerns, and any time without notice and without obligation. 34 Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at 1-800-955-5100, or writing to the BBB.... 10. The Better Business Bureau (BBB) AUTO LINE Program (U.S. The BBB AUTO LINE program consists of the claim. mediation and arbitration. BBB AUTO LINE Application: Using the information provided below, please call or write to your claim is important to...
..., Suite 800 Arlington, Virginia 22203-1833 BBB AUTO LINE applications can present your warranty concerns, and any time without notice and without obligation. 34 Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to discontinue this process at 1-800-955-5100, or writing to the BBB.... 10. The Better Business Bureau (BBB) AUTO LINE Program (U.S. The BBB AUTO LINE program consists of the claim. mediation and arbitration. BBB AUTO LINE Application: Using the information provided below, please call or write to your claim is important to...
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... In all other states where not specifically required by state law, Ford Motor Company requests that you have experienced with the Ford Ambulance Prep Package. Box 6248 Dearborn, MI 48126 12. Using a Ford vehicle without the Ford Ambulance Prep Package to produce an ambulance could result in elevated underbody...of fuel expulsion and fires. allow owners to follow the recommendations of the purchase price, under certain circumstances. Such use also voids the Ford Bumper to state. The laws vary from state to Bumper Warranty and may void the Emissions Warranties. 35 In addition...
... In all other states where not specifically required by state law, Ford Motor Company requests that you have experienced with the Ford Ambulance Prep Package. Box 6248 Dearborn, MI 48126 12. Using a Ford vehicle without the Ford Ambulance Prep Package to produce an ambulance could result in elevated underbody...of fuel expulsion and fires. allow owners to follow the recommendations of the purchase price, under certain circumstances. Such use also voids the Ford Bumper to state. The laws vary from state to Bumper Warranty and may void the Emissions Warranties. 35 In addition...