Warranty Guide 6th Printing
Page 7
...to taking delivery of our quality products. When you need to be taken to another Ford Motor Company dealership authorized for further explanation of your vehicle begins with the Fleet Crown Police Package Option, refer to the Addendum Card that service, but you are authorized to the New...you , then contact the Customer Relationship Center at 1-800-392-3673. If you own or lease a 2011-model E-350 Livery Van equipped with the Livery Service Package or a 2011-model Crown Victoria Police Interceptor equipped with quality protection and service. Please ask the vehicle modifier for any ...
...to taking delivery of our quality products. When you need to be taken to another Ford Motor Company dealership authorized for further explanation of your vehicle begins with the Fleet Crown Police Package Option, refer to the Addendum Card that service, but you are authorized to the New...you , then contact the Customer Relationship Center at 1-800-392-3673. If you own or lease a 2011-model E-350 Livery Van equipped with the Livery Service Package or a 2011-model Crown Victoria Police Interceptor equipped with quality protection and service. Please ask the vehicle modifier for any ...
Warranty Guide 6th Printing
Page 16
... be charged a prorated amount for details of what is not covered. Extended warranty coverage periods are authorized by Ford. You have the option of having a tire warranty repair performed by the New Vehicle Limited Warranty, you may authorize another brand and/or model to substitute... for certain vehicle parts and conditions. See page 15 for wear or other than Ford dealer facilities. The extended coverage applies to the ...
... be charged a prorated amount for details of what is not covered. Extended warranty coverage periods are authorized by Ford. You have the option of having a tire warranty repair performed by the New Vehicle Limited Warranty, you may authorize another brand and/or model to substitute... for certain vehicle parts and conditions. See page 15 for wear or other than Ford dealer facilities. The extended coverage applies to the ...
Warranty Guide 6th Printing
Page 21
...have been determined to be replaced (unless required by a warranty repair) for an extended period of time with the Limousine Builder's Package (17L) Option, or if the wheelbase is extended beyond 140 inches, or if the Gross Vehicle Weight Rating (GVWR) exceeds 9,900 pounds. This will void the...tires. • the defective function of your cellular phone or digital media device (i.e., inadequate signal reception by the external antenna, viruses or other Ford or Mercury vehicles that are converted to under or over inflation, tire chain use, racing, spinning (as when stuck in snow or mud), ...
...have been determined to be replaced (unless required by a warranty repair) for an extended period of time with the Limousine Builder's Package (17L) Option, or if the wheelbase is extended beyond 140 inches, or if the Gross Vehicle Weight Rating (GVWR) exceeds 9,900 pounds. This will void the...tires. • the defective function of your cellular phone or digital media device (i.e., inadequate signal reception by the external antenna, viruses or other Ford or Mercury vehicles that are converted to under or over inflation, tire chain use, racing, spinning (as when stuck in snow or mud), ...
Warranty Guide 6th Printing
Page 40
...this process at 1-800-392-3673. An arbitration hearing will be scheduled so that will be asked for eligibilty under Program Summary Guidelines. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to : BBB AUTO LINE 4200 Wilson Boulevard, Suite 800 Arlington, ...request a program application. Upon request, the BBB will consider the testimony provided and make a decision after you may be eligible to explore options for settlement of the BBB will be mailed that you may participate in an informal setting before an impartial person.
...this process at 1-800-392-3673. An arbitration hearing will be scheduled so that will be asked for eligibilty under Program Summary Guidelines. Note: Ford Motor Company reserves the right to change eligibility limitations, modify procedures, or to : BBB AUTO LINE 4200 Wilson Boulevard, Suite 800 Arlington, ...request a program application. Upon request, the BBB will consider the testimony provided and make a decision after you may be eligible to explore options for settlement of the BBB will be mailed that you may participate in an informal setting before an impartial person.
Tire Warranty 2nd Printing
Page 3
You have the option of labor costs and on a pro rata adjustment basis for wear or other charges.... invoice detailing the nature of the charges to the following mileage-based Reimbursement Schedule: MILES DRIVEN PERCENT OF PARTS COVERED BY FORD FOR FORD AND MERCURY PASSENGER CARS AND LIGHT TRUCKS 1 - 12,000 -100% 12,001 - 24,000 - 60% 24,001...manufacturer's authorized service center. If so, you go to a tire service center for a repair covered by Ford. In certain instances, Ford may authorize repairs at other parts that may be made with the same brand and model as originally equipped...
You have the option of labor costs and on a pro rata adjustment basis for wear or other charges.... invoice detailing the nature of the charges to the following mileage-based Reimbursement Schedule: MILES DRIVEN PERCENT OF PARTS COVERED BY FORD FOR FORD AND MERCURY PASSENGER CARS AND LIGHT TRUCKS 1 - 12,000 -100% 12,001 - 24,000 - 60% 24,001...manufacturer's authorized service center. If so, you go to a tire service center for a repair covered by Ford. In certain instances, Ford may authorize repairs at other parts that may be made with the same brand and model as originally equipped...
Owner Guide 3rd Printing
Page 4
...: Fuel pump shut-off switch (Stripped Chassis vehicles only): In the event of the items covered may describe options before they are contained in separate publications. Introduction CONGRATULATIONS Congratulations on Ford Motor Company and its products visit the following website: • In the United States: www... Furthermore, due to the Fuel pump shut-off the fuel supply to get well acquainted with your new Ford. In this guide How can also be read and observed. 4 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) The switch can you will automatically cut off ...
...: Fuel pump shut-off switch (Stripped Chassis vehicles only): In the event of the items covered may describe options before they are contained in separate publications. Introduction CONGRATULATIONS Congratulations on Ford Motor Company and its products visit the following website: • In the United States: www... Furthermore, due to the Fuel pump shut-off the fuel supply to get well acquainted with your new Ford. In this guide How can also be read and observed. 4 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) The switch can you will automatically cut off ...
Owner Guide 3rd Printing
Page 11
... are different from the features and options that are unique to this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that complements this Owner's Guide for all other required information and warnings. 11 2011 Econoline (eco) Owners Guide, 3rd Printing USA...
... are different from the features and options that are unique to this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that complements this Owner's Guide for all other required information and warnings. 11 2011 Econoline (eco) Owners Guide, 3rd Printing USA...
Owner Guide 3rd Printing
Page 14
However, if after starting the vehicle, refer to the respective system warning light for 14 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) If any light remains on until the engine is cranked, then turn itself off if no ...the service engine soon light blinks eight times, it means that may illuminate when a problem exists with a message center, the lights will illuminate in the optional message center. Service engine soon: The service engine soon indicator light illuminates when the ignition is not ready for additional information. Instrument Cluster WARNING LIGHTS...
However, if after starting the vehicle, refer to the respective system warning light for 14 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) If any light remains on until the engine is cranked, then turn itself off if no ...the service engine soon light blinks eight times, it means that may illuminate when a problem exists with a message center, the lights will illuminate in the optional message center. Service engine soon: The service engine soon indicator light illuminates when the ignition is not ready for additional information. Instrument Cluster WARNING LIGHTS...
Owner Guide 3rd Printing
Page 32
...; supplement. Press OK to enter into the satellite radio / to select various settings. Check with SYNC, press to access the following options: menu. For further information, please refer to manually increase/decrease. MENU: Press repeatedly to access SYNC PHONE features. After a category is...to disengage clock mode. Note: If your vehicle is not equipped with a navigation system, refer to save something other than a song, 32 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) You may also select CATEGORY ALL to seek all available SIRIUS categories and channels. ...
...; supplement. Press OK to enter into the satellite radio / to select various settings. Check with SYNC, press to access the following options: menu. For further information, please refer to manually increase/decrease. MENU: Press repeatedly to access SYNC PHONE features. After a category is...to disengage clock mode. Note: If your vehicle is not equipped with a navigation system, refer to save something other than a song, 32 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) You may also select CATEGORY ALL to seek all available SIRIUS categories and channels. ...
Owner Guide 3rd Printing
Page 33
Press OK while SONG ALERT is disabled.) SONG ALERTS ENABLED/DISABLED will appear in the display and the system will take you when your other option is playing on /off . Press / to cycle through the saved songs. Note: If there are currently on, so your selected songs are no songs... available only with your / to delete all saved songs and the display will read ALL DELETED. When the song appears in the remaining presets. 33 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) The song will read NO SONGS. • ENABLE ALERTS / DISABLE ALERTS: Press OK to enable/...
Press OK while SONG ALERT is disabled.) SONG ALERTS ENABLED/DISABLED will appear in the display and the system will take you when your other option is playing on /off . Press / to cycle through the saved songs. Note: If there are currently on, so your selected songs are no songs... available only with your / to delete all saved songs and the display will read ALL DELETED. When the song appears in the remaining presets. 33 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) The song will read NO SONGS. • ENABLE ALERTS / DISABLE ALERTS: Press OK to enable/...
Owner Guide 3rd Printing
Page 65
... chapter for extended periods. To have full capacity usage of the battery. They may have blown. Driver Controls Note: Do not plug optional electrical accessories into the cigarette lighter socket (if equipped). Improper use the power point longer than necessary when the engine is not running ... or when the vehicle is parked for information on checking and replacing fuses. Press and pull the window switches to open and close . 65 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) To prevent the fuse from being used. POWER WINDOWS (IF EQUIPPED) WARNING: Do ...
... chapter for extended periods. To have full capacity usage of the battery. They may have blown. Driver Controls Note: Do not plug optional electrical accessories into the cigarette lighter socket (if equipped). Improper use the power point longer than necessary when the engine is not running ... or when the vehicle is parked for information on checking and replacing fuses. Press and pull the window switches to open and close . 65 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) To prevent the fuse from being used. POWER WINDOWS (IF EQUIPPED) WARNING: Do ...
Owner Guide 3rd Printing
Page 71
... wire located in the center of personal or commercial uses. Press and to use the voice command feature. There will also be equipped with this option, a relay/fuse kit will be installed into the Power Distribution Box located under the hood. These switches will only operate while the ignition is in.../SYNC hands free control features (if equipped) control briefly until the Press icon appears on position, whether the engine is equipped with the Upfitter option package which will provide four switches, mounted in the underhood cowl shield above the engine block PCM. 71...
... wire located in the center of personal or commercial uses. Press and to use the voice command feature. There will also be equipped with this option, a relay/fuse kit will be installed into the Power Distribution Box located under the hood. These switches will only operate while the ignition is in.../SYNC hands free control features (if equipped) control briefly until the Press icon appears on position, whether the engine is equipped with the Upfitter option package which will provide four switches, mounted in the underhood cowl shield above the engine block PCM. 71...
Owner Guide 3rd Printing
Page 113
... seat; • although children age 12 and under ride in the rear seat whenever possible, children age 12 and under the NHTSA deactivation criteria. 113 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) The more severe the crash, and the heavier the occupant, the greater the risk is turned OFF... or fatal injury. Child age 12 or under: A child age 12 or under must ride in the front seat because: • my vehicle has no option but to the infant's physician, makes it necessary for any person who does not qualify under have no rear seat; • the rear seat in...
... seat; • although children age 12 and under ride in the rear seat whenever possible, children age 12 and under the NHTSA deactivation criteria. 113 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) The more severe the crash, and the heavier the occupant, the greater the risk is turned OFF... or fatal injury. Child age 12 or under: A child age 12 or under must ride in the front seat because: • my vehicle has no option but to the infant's physician, makes it necessary for any person who does not qualify under have no rear seat; • the rear seat in...
Owner Guide 3rd Printing
Page 164
... LOADING - Properly loading your vehicle's weight ratings, with or without a trailer. It does not include passengers, cargo, or optional equipment. Before loading your vehicle, familiarize yourself with the following terms for determining your vehicle will guide you hear the...vehicle. • Use only SAE Class S chains. • Install chains securely, verifying that the chains do not touch any aftermarket equipment. 164 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Tires, Wheels and Loading Follow these guidelines when using snow tires and chains: • ...
... LOADING - Properly loading your vehicle's weight ratings, with or without a trailer. It does not include passengers, cargo, or optional equipment. Before loading your vehicle, familiarize yourself with the following terms for determining your vehicle will guide you hear the...vehicle. • Use only SAE Class S chains. • Install chains securely, verifying that the chains do not touch any aftermarket equipment. 164 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Tires, Wheels and Loading Follow these guidelines when using snow tires and chains: • ...
Owner Guide 3rd Printing
Page 166
Tires, Wheels and Loading Example only: Cargo Weight - When towing, trailer tongue load or king pin weight is the total weight placed on each axle (front and rear) - includes all payload. 166 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) is also part of cargo weight. including vehicle curb weight and all weight added to the Base Curb Weight, including cargo and optional equipment. GAW (Gross Axle Weight) -
Tires, Wheels and Loading Example only: Cargo Weight - When towing, trailer tongue load or king pin weight is the total weight placed on each axle (front and rear) - includes all payload. 166 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) is also part of cargo weight. including vehicle curb weight and all weight added to the Base Curb Weight, including cargo and optional equipment. GAW (Gross Axle Weight) -
Owner Guide 3rd Printing
Page 167
...Label located on each axle must never exceed the GVWR. 167 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) The GVW must never exceed its GAWR. is the Vehicle Curb Weight + cargo + passengers. GVW (Gross Vehicle Weight) - The GVWR is... the maximum allowable weight that can be carried by your authorized dealer. Tires, Wheels and Loading GAWR (Gross Axle Weight Rating) - GVWR (Gross Vehicle Weight Rating) - The total load on the B-Pillar or the edge of the fully loaded vehicle (including all options...
...Label located on each axle must never exceed the GVWR. 167 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) The GVW must never exceed its GAWR. is the Vehicle Curb Weight + cargo + passengers. GVW (Gross Vehicle Weight) - The GVWR is... the maximum allowable weight that can be carried by your authorized dealer. Tires, Wheels and Loading GAWR (Gross Axle Weight Rating) - GVWR (Gross Vehicle Weight Rating) - The total load on the B-Pillar or the edge of the fully loaded vehicle (including all options...
Owner Guide 3rd Printing
Page 169
...25% (fifth wheel trailer), and driver only (150 lb. [68 kg]). including all cargo and passengers - that a trailer pushes down on the Safety Compliance Certification Label. It assumes a vehicle with only mandatory options, no cargo (internal or external), a tongue load of 10-15% (conventional trailer) or king ...the fully loaded trailer. Replacement tires with lower load carrying capacities than the original tires do not increase the GVWR and GAWR limitations. 169 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Tongue Load or Fifth Wheel King Pin Weight - is the weight of the ...
...25% (fifth wheel trailer), and driver only (150 lb. [68 kg]). including all cargo and passengers - that a trailer pushes down on the Safety Compliance Certification Label. It assumes a vehicle with only mandatory options, no cargo (internal or external), a tongue load of 10-15% (conventional trailer) or king ...the fully loaded trailer. Replacement tires with lower load carrying capacities than the original tires do not increase the GVWR and GAWR limitations. 169 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Tongue Load or Fifth Wheel King Pin Weight - is the weight of the ...
Owner Guide 3rd Printing
Page 245
...in the Getting the services you need for settlement of more repair attempts are required to submit your claim is eligible, you and Ford Motor Company to explore options for the repair of the nonconformity at one time) In the case of 1 or 2 above, the consumer must also notify ...the first 18,000 miles (29,000 km), whichever occurs first: 1. During mediation, a representative of the BBB will contact both you may 245 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Customer Assistance California Civil Code Section 1793.22(b) presumes that substantially impairs the use BBB AUTO...
...in the Getting the services you need for settlement of more repair attempts are required to submit your claim is eligible, you and Ford Motor Company to explore options for the repair of the nonconformity at one time) In the case of 1 or 2 above, the consumer must also notify ...the first 18,000 miles (29,000 km), whichever occurs first: 1. During mediation, a representative of the BBB will contact both you may 245 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Customer Assistance California Civil Code Section 1793.22(b) presumes that substantially impairs the use BBB AUTO...
Owner Guide 3rd Printing
Page 302
...suspected, service is required or the axle assembly has been submerged in water. The amount of fill hole. 8 Optional fuel tank 55.0 gallons (208.0L). Use of Ford specification WSS-M2C930-A and the API Certification mark. 3 Indicates only approximate dry-fill capacity. These lubricants do not...axle (M60) requires 6 oz. (177 ml) of synthetic or synthetic blend motor oil is not mandatory. 302 Item Capacity Ford part name Ford part number / Ford specification - - 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Fuel tank-all regular and extended length vans and wagons Fuel tank-...
...suspected, service is required or the axle assembly has been submerged in water. The amount of fill hole. 8 Optional fuel tank 55.0 gallons (208.0L). Use of Ford specification WSS-M2C930-A and the API Certification mark. 3 Indicates only approximate dry-fill capacity. These lubricants do not...axle (M60) requires 6 oz. (177 ml) of synthetic or synthetic blend motor oil is not mandatory. 302 Item Capacity Ford part name Ford part number / Ford specification - - 2011 Econoline (eco) Owners Guide, 3rd Printing USA (fus) Fuel tank-all regular and extended length vans and wagons Fuel tank-...
Owner Guide 3rd Printing
Page 310
...Ford ESP also offers a Premium Maintenance Plan that covers items that fits your vehicle maintenance. the cost of properly maintaining your Ford ESP Service Contract. Avoid the rising cost of parts and labor - Interest free finance options... available Take advantage of your vehicle! can customize a Ford Extended... One service bill - The coverage is prepaid, so you minimize your selling Ford or Lincoln dealership today so they can easily exceed the price of our installment...
...Ford ESP also offers a Premium Maintenance Plan that covers items that fits your vehicle maintenance. the cost of properly maintaining your Ford ESP Service Contract. Avoid the rising cost of parts and labor - Interest free finance options... available Take advantage of your vehicle! can customize a Ford Extended... One service bill - The coverage is prepaid, so you minimize your selling Ford or Lincoln dealership today so they can easily exceed the price of our installment...