Roadside Assistance Card 2nd Printing
Page 1
... 1-800-241-3673 Available: 24 hours, 7 days a week Ford Motor Company gives you peace of your Roadside Assistance Card. Service provided by Ford Auto Club. For future quick reference, enter your vehicle information on the back of mind with the complimentary Roadside Assistance Program during... the new vehicle limited bumper-to any qualified Ford dealership of your wallet. The services ...
... 1-800-241-3673 Available: 24 hours, 7 days a week Ford Motor Company gives you peace of your Roadside Assistance Card. Service provided by Ford Auto Club. For future quick reference, enter your vehicle information on the back of mind with the complimentary Roadside Assistance Program during... the new vehicle limited bumper-to any qualified Ford dealership of your wallet. The services ...
Roadside Assistance Card 2nd Printing
Page 2
.... Make the call and we 'll be there to change your tire for further details. 21239 Ford Roadside Assistance 9/9/03 9:22 PM Page 2 ROADSIDE ASSISTANCE FOR COMPLIMENTARY HELP CALL 1-800-241-3673 Quick access to the information below will be there. • Warranty Towing • Non-warranty Towing • Collision Towing NAME...
.... Make the call and we 'll be there to change your tire for further details. 21239 Ford Roadside Assistance 9/9/03 9:22 PM Page 2 ROADSIDE ASSISTANCE FOR COMPLIMENTARY HELP CALL 1-800-241-3673 Quick access to the information below will be there. • Warranty Towing • Non-warranty Towing • Collision Towing NAME...
Scheduled Maintenance Guide 5th Printing
Page 1
Copyright © 2003 Ford Motor Company Scheduled Maintenance 1 2004 Model Year Scheduled Maintenance Guide All rights reserved. Ford may change the contents without notice and without written authorization from Ford Motor Company. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without incurring obligation.
Copyright © 2003 Ford Motor Company Scheduled Maintenance 1 2004 Model Year Scheduled Maintenance Guide All rights reserved. Ford may change the contents without notice and without written authorization from Ford Motor Company. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without incurring obligation.
Scheduled Maintenance Guide 5th Printing
Page 2
... remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Assistance Center. In the US, contact: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive, P.O. GENERAL OWNER'S INFORMATION Vehicle Identification Number (VIN): Owner Name: Address: Your satisfaction is our #1 goal. Box 6248 Dearborn, Michigan...
... remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Assistance Center. In the US, contact: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive, P.O. GENERAL OWNER'S INFORMATION Vehicle Identification Number (VIN): Owner Name: Address: Your satisfaction is our #1 goal. Box 6248 Dearborn, Michigan...
Scheduled Maintenance Guide 5th Printing
Page 3
FIND YOUR WAY Table of Contents General Owner's Information ...1 General Maintenance Information ...5-6 Owner Checks and Services ...7 General Owner's Information Quality Care Maintenance Normal Schedule Trucks, Fullsize Vans & SUVs Normal Schedule Cars & Minivans Special Operating Conditions & Exceptions Quality Care Maintenance ...8-12 Normal Schedule Trucks, Fullsize Vans & SUVs ...15-29 Normal Schedule Cars & Minivans ...30-42 Special Operating Conditions ...43-44 Exceptions ...45-46 Premium Gold Coolant Change Record ...47 Scheduled Maintenance 3
FIND YOUR WAY Table of Contents General Owner's Information ...1 General Maintenance Information ...5-6 Owner Checks and Services ...7 General Owner's Information Quality Care Maintenance Normal Schedule Trucks, Fullsize Vans & SUVs Normal Schedule Cars & Minivans Special Operating Conditions & Exceptions Quality Care Maintenance ...8-12 Normal Schedule Trucks, Fullsize Vans & SUVs ...15-29 Normal Schedule Cars & Minivans ...30-42 Special Operating Conditions ...43-44 Exceptions ...45-46 Premium Gold Coolant Change Record ...47 Scheduled Maintenance 3
Scheduled Maintenance Guide 5th Printing
Page 5
... It's important to your receipt. Not only will this guide will help keep records of your vehicle. GENERAL MAINTENANCE INFORMATION General Owner's Information Get the most from your vehicle. The focus is not only the best way to help you do to document ...We can't stress enough how important it . Scheduled Maintenance 5 General Owner's Information Routine maintenance is easy with routine maintenance. Basically, it a habit to do just that the materials used meet Ford Engineering specifications. Keeping maintenance records is the best way to help you get ...
... It's important to your receipt. Not only will this guide will help keep records of your vehicle. GENERAL MAINTENANCE INFORMATION General Owner's Information Get the most from your vehicle. The focus is not only the best way to help you do to document ...We can't stress enough how important it . Scheduled Maintenance 5 General Owner's Information Routine maintenance is easy with routine maintenance. Basically, it a habit to do just that the materials used meet Ford Engineering specifications. Keeping maintenance records is the best way to help you get ...
Scheduled Maintenance Guide 5th Printing
Page 6
...which you is easy. Towing or carrying heavy loads Extensive idling and/or driving at www.ford.com, then go to the service pick. 6 Scheduled Maintenance General Owner 's Information maintenance and lubrication Police and Taxi vehicle axles - If so, follow the ''Normal Schedule Trucks...page 45 Engine oil and Premium Gold coolant - fuel tank inspection intervals Class A Motorhome - GENERAL MAINTENANCE INFORMATION Determine which maintenance schedule to follow , ask your Ford, Lincoln or Mercury Dealership, or visit our website at low-speeds for long distances Driving in dusty ...
...which you is easy. Towing or carrying heavy loads Extensive idling and/or driving at www.ford.com, then go to the service pick. 6 Scheduled Maintenance General Owner 's Information maintenance and lubrication Police and Taxi vehicle axles - If so, follow the ''Normal Schedule Trucks...page 45 Engine oil and Premium Gold coolant - fuel tank inspection intervals Class A Motorhome - GENERAL MAINTENANCE INFORMATION Determine which maintenance schedule to follow , ask your Ford, Lincoln or Mercury Dealership, or visit our website at low-speeds for long distances Driving in dusty ...
Scheduled Maintenance Guide 5th Printing
Page 7
...wear and proper air pressure. and lubricate all hinges, latches, door check straps (see Owner's Guide) Scheduled Maintenance 7 General Owner 's Information and clean body and door drain holes. See owner's guide for wear and function. Check Every Six Months for All Vehicles Check Check... Check Check Check Check Check Check Check Check Check Check Check Check lap/shoulder belts and seat latches for more information. and clean sliding door contact switches, if equipped. air pressure in spare tire. battery connections and clean if necessary. safety ...
...wear and proper air pressure. and lubricate all hinges, latches, door check straps (see Owner's Guide) Scheduled Maintenance 7 General Owner 's Information and clean body and door drain holes. See owner's guide for wear and function. Check Every Six Months for All Vehicles Check Check... Check Check Check Check Check Check Check Check Check Check Check Check lap/shoulder belts and seat latches for more information. and clean sliding door contact switches, if equipped. air pressure in spare tire. battery connections and clean if necessary. safety ...
Scheduled Maintenance Guide 5th Printing
Page 48
The website location is at: www.ford.com/ then go to the service pick at the site. 48 Scheduled Maintenance Special Operating Conditions & Exceptions You'll also find important warranty information, customer assistance, technical expertise, frequently asked questions and much more about the importance of routine and dealer performed maintenance on the Web To learn more . Additional Information Available on your vehicle, please visit the Ford Customer Service website.
The website location is at: www.ford.com/ then go to the service pick at the site. 48 Scheduled Maintenance Special Operating Conditions & Exceptions You'll also find important warranty information, customer assistance, technical expertise, frequently asked questions and much more about the importance of routine and dealer performed maintenance on the Web To learn more . Additional Information Available on your vehicle, please visit the Ford Customer Service website.
Warranty Guide 5th Printing
Page 3
... Coverage 6.0L/7.3L PowerStrokeா Diesel Engine Coverage What Is Not Covered? 4. Virgin Islands) 5. IN ADDITION ...Roadside Service Assistance (United States, Puerto Rico, And U.S. IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs...
... Coverage 6.0L/7.3L PowerStrokeா Diesel Engine Coverage What Is Not Covered? 4. Virgin Islands) 5. IN ADDITION ...Roadside Service Assistance (United States, Puerto Rico, And U.S. IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs...
Warranty Guide 5th Printing
Page 4
... Warranties What Is Covered? DISPUTE SETTLEMENT BOARD 11. IMPORTANT INFORMATION ABOUT LIMOUSINE CONVERSIONS 12 12 13 14 15 15 16 18 20 21 24 25 26 27 28 28 IMPORTANT INFORMATION ABOUT AMBULANCE CONVERSIONS 13. Emissions Defect Warranty Coverage Emissions Performance... Warranty Coverage What Is Covered? FORD EXTENDED SERVICE PLAN 10. ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS...
... Warranties What Is Covered? DISPUTE SETTLEMENT BOARD 11. IMPORTANT INFORMATION ABOUT LIMOUSINE CONVERSIONS 12 12 13 14 15 15 16 18 20 21 24 25 26 27 28 28 IMPORTANT INFORMATION ABOUT AMBULANCE CONVERSIONS 13. Emissions Defect Warranty Coverage Emissions Performance... Warranty Coverage What Is Covered? FORD EXTENDED SERVICE PLAN 10. ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS...
Warranty Guide 5th Printing
Page 6
... WARRANTY BEGINS Your Warranty Start Date is the day you take delivery of the Dispute Settlement Board. Important information you may find that the materials used meet Ford engineering specifications. Please follow the procedures outlined on parts affected by the lack of impartial individuals who resolve ...disputes. owner, you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is first put into service (for your vehicle, and is a panel of maintenance. Failure to assist you sell...
... WARRANTY BEGINS Your Warranty Start Date is the day you take delivery of the Dispute Settlement Board. Important information you may find that the materials used meet Ford engineering specifications. Please follow the procedures outlined on parts affected by the lack of impartial individuals who resolve ...disputes. owner, you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is first put into service (for your vehicle, and is a panel of maintenance. Failure to assist you sell...
Warranty Guide 5th Printing
Page 7
...tax on a portion of the vehicle. Check with your vehicle. Please have mandated alternate time coverage periods for additional customer assistance reference information. 3 or • it was originally sold or leased by you, the owner of warranty repairs. Federalized Territories, or Canada. ...to your vehicle identification number available. You should present this vehicle outside the United States, U.S. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using ...
...tax on a portion of the vehicle. Check with your vehicle. Please have mandated alternate time coverage periods for additional customer assistance reference information. 3 or • it was originally sold or leased by you, the owner of warranty repairs. Federalized Territories, or Canada. ...to your vehicle identification number available. You should present this vehicle outside the United States, U.S. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using ...
Warranty Guide 5th Printing
Page 8
.... or • an implied warranty of merchantability (that vary from state to your 2004-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you are an eligible U.S. The New ... for any other obligation or liability in connection with your special purposes). Neither Ford or Ford Motor Vehicle Assurance Company assumes nor authorizes anyone to the EMISSIONS WARRANTIES described on...covered by state law, whichever period is suitable for it was sold); NOTE: This information about the limitation of implied warranties and the exclusion of incidental and consequential damages under...
.... or • an implied warranty of merchantability (that vary from state to your 2004-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you are an eligible U.S. The New ... for any other obligation or liability in connection with your special purposes). Neither Ford or Ford Motor Vehicle Assurance Company assumes nor authorizes anyone to the EMISSIONS WARRANTIES described on...covered by state law, whichever period is suitable for it was sold); NOTE: This information about the limitation of implied warranties and the exclusion of incidental and consequential damages under...
Warranty Guide 5th Printing
Page 9
For example: Your Bumper to Bumper Coverage lasts for three years unless you drive more specific information. During this coverage period, authorized Ford Motor Company dealers will repair, replace, or adjust all parts on your vehicle that case, your coverage lasts. In that are..., see: ➡ What is Covered? (pages 5-7) ➡ What is provided by the New Vehicle Limited Warranty are not covered by Ford Motor Company or Ford Motor Vehicle Assurance Company, a subsidiary of coverage, the chart shows two measures: • years in factory-supplied materials or workmanship. These ...
For example: Your Bumper to Bumper Coverage lasts for three years unless you drive more specific information. During this coverage period, authorized Ford Motor Company dealers will repair, replace, or adjust all parts on your vehicle that case, your coverage lasts. In that are..., see: ➡ What is Covered? (pages 5-7) ➡ What is provided by the New Vehicle Limited Warranty are not covered by Ford Motor Company or Ford Motor Vehicle Assurance Company, a subsidiary of coverage, the chart shows two measures: • years in factory-supplied materials or workmanship. These ...
Warranty Guide 5th Printing
Page 11
For more information, see pages 11-24. For damage caused by the Emissions Warranties, with no warranty our policy is to cover paint damage due to be covered ... Damage Caused by Alteration or Modification The New Vehicle Limited Warranty does not cover any damage caused by: • alterations or modifications of Ford Motor Company 7 Ford Motor Company or Ford Motor Vehicle Assurance Company covers these components: cylinder block, heads and all internal parts, intake and exhaust manifolds, timing gear, harmonic balancer...
For more information, see pages 11-24. For damage caused by the Emissions Warranties, with no warranty our policy is to cover paint damage due to be covered ... Damage Caused by Alteration or Modification The New Vehicle Limited Warranty does not cover any damage caused by: • alterations or modifications of Ford Motor Company 7 Ford Motor Company or Ford Motor Vehicle Assurance Company covers these components: cylinder block, heads and all internal parts, intake and exhaust manifolds, timing gear, harmonic balancer...
Warranty Guide 5th Printing
Page 13
... converted to be a Љtotal lossЉ by a warranty repair) for an extended period of time with the Ford Ambulance Prep Package, see important information about ambulance conversions (page 28) 9 This will be determined • vehicles that have been determined to limousines. this will...8226; converted ambulances that the actual mileage cannot be provided for these conditions will void the New Vehicle Limited Warranty. See additional information about authorized Excursion modification on the New Style F-150 Truck. (Note: the 12 month/12,000 mile, whichever occurs first...
... converted to be a Љtotal lossЉ by a warranty repair) for an extended period of time with the Ford Ambulance Prep Package, see important information about ambulance conversions (page 28) 9 This will be determined • vehicles that have been determined to limousines. this will...8226; converted ambulances that the actual mileage cannot be provided for these conditions will void the New Vehicle Limited Warranty. See additional information about authorized Excursion modification on the New Style F-150 Truck. (Note: the 12 month/12,000 mile, whichever occurs first...
Warranty Guide 5th Printing
Page 18
... • Throttle Body Assembly (MFI) • Turbocharger Assembly • NVG module (Bi-fuel/CNG) (1) Flex Fuel vehicle only Important Information About List of Parts Also covered by the two emissions warranties are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals,...the first replacement time that should be replaced on the list of the Federal Defect and Performance Warranties (whichever occurs first). Your Ford Motor Company dealer maintains a complete list of abuse, neglect, improper maintenance, unapproved modifications, or any items included in your dealer...
... • Throttle Body Assembly (MFI) • Turbocharger Assembly • NVG module (Bi-fuel/CNG) (1) Flex Fuel vehicle only Important Information About List of Parts Also covered by the two emissions warranties are all emissions-related bulbs, hoses, clamps, brackets, tubes, gaskets, seals,...the first replacement time that should be replaced on the list of the Federal Defect and Performance Warranties (whichever occurs first). Your Ford Motor Company dealer maintains a complete list of abuse, neglect, improper maintenance, unapproved modifications, or any items included in your dealer...
Warranty Guide 5th Printing
Page 19
...This coverage is in addition to owners of their estimated replacement cost at the time the California Air Resources Board certified your Vehicle Emissions Control Information label will indicate certified for sale in California or conforms to California regulations) and registered in California. ***Diesel engine vehicles are covered for...10145; What Is Not Covered? (page 20) 15 California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the coverage Ford Motor Company provides under California requirements for 5 years or 100,000 miles.
...This coverage is in addition to owners of their estimated replacement cost at the time the California Air Resources Board certified your Vehicle Emissions Control Information label will indicate certified for sale in California or conforms to California regulations) and registered in California. ***Diesel engine vehicles are covered for...10145; What Is Not Covered? (page 20) 15 California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the coverage Ford Motor Company provides under California requirements for 5 years or 100,000 miles.
Warranty Guide 5th Printing
Page 24
Your Ford Motor Company dealer maintains a complete list of covered parts. For more details about List of Parts Also covered by this warranty are all emissions-related ... Guide. NOTE: If the diagnosis does not reveal a defect, the Defects Warranty does not apply. WHAT IS NOT COVERED? Ford Motor Company may deny you warranty coverage if your dealer. Important Information about the specific parts that are used with components on a certain maintenance schedule: these parts remain under warranty until the...
Your Ford Motor Company dealer maintains a complete list of covered parts. For more details about List of Parts Also covered by this warranty are all emissions-related ... Guide. NOTE: If the diagnosis does not reveal a defect, the Defects Warranty does not apply. WHAT IS NOT COVERED? Ford Motor Company may deny you warranty coverage if your dealer. Important Information about the specific parts that are used with components on a certain maintenance schedule: these parts remain under warranty until the...