Owner's Manual
Page 2
... Hazard flasher switch Fuel pump shut-off switch Fuses and relays Changing tires Jump starting Wrecker towing 162 162 163 163 164 171 176 181 Customer Assistance Reporting safety defects (U.S. only) 182 190 Cleaning 191 2 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
... Hazard flasher switch Fuel pump shut-off switch Fuses and relays Changing tires Jump starting Wrecker towing 162 162 163 163 164 171 176 181 Customer Assistance Reporting safety defects (U.S. only) 182 190 Cleaning 191 2 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Owner's Manual
Page 150
...the traction control indicator comes on and stays lit, either: • the Traction Control system requires service, or • the customer has disabled the system using the traction control switch on slippery and/or hilly road surfaces. The Traction Control system will not "rev...maneuver. The traction control indicator flashes during a Traction Control system event. This may hear an electric motor type of the steering column. 150 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) If you deactivate the system using the traction control switch located on a ...
...the traction control indicator comes on and stays lit, either: • the Traction Control system requires service, or • the customer has disabled the system using the traction control switch on slippery and/or hilly road surfaces. The Traction Control system will not "rev...maneuver. The traction control indicator flashes during a Traction Control system event. This may hear an electric motor type of the steering column. 150 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) If you deactivate the system using the traction control switch located on a ...
Owner's Manual
Page 162
.... In Canada, the card is found in the Owner Guide portfolio in the glove compartment in the glove compartment. Ford or Mercury vehicle customers who require roadside assistance, call 1-800-521-4140. 162 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Even non-warranty related tows, like accidents or getting stuck...
.... In Canada, the card is found in the Owner Guide portfolio in the glove compartment in the glove compartment. Ford or Mercury vehicle customers who require roadside assistance, call 1-800-521-4140. 162 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Even non-warranty related tows, like accidents or getting stuck...
Owner's Manual
Page 163
... shut-off switch may purchase additional roadside assistance coverage beyond this period through the Ford Auto Club by contacting your Ford or Lincoln Mercury dealer. Lincoln vehicle customers call 1-800-241-3673; For more information and enrollment, contact 1-877-294-2582...ford.ca. If you may purchase extended coverage prior to your vehicle has been involved in an emergency to stop the electric fuel pump when your Basic Warranty's Roadside Assistance expiring. ROADSIDE COVERAGE BEYOND BASIC WARRANTY In the United States, you may have been activated. 163 2003 Crown Victoria...
... shut-off switch may purchase additional roadside assistance coverage beyond this period through the Ford Auto Club by contacting your Ford or Lincoln Mercury dealer. Lincoln vehicle customers call 1-800-241-3673; For more information and enrollment, contact 1-877-294-2582...ford.ca. If you may purchase extended coverage prior to your vehicle has been involved in an emergency to stop the electric fuel pump when your Basic Warranty's Roadside Assistance expiring. ROADSIDE COVERAGE BEYOND BASIC WARRANTY In the United States, you may have been activated. 163 2003 Crown Victoria...
Owner's Manual
Page 182
... concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Relationship Center. If the inquiry or concern cannot be taken to be resolved at the dealership. 3....Customer Relationship Center. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Customer Assistance Customer Assistance GETTING THE SERVICES YOU NEED At home Ford Motor Company and Ford of Canada dealership authorized for the hearing impaired: 1-800-232-5952) www.ford.com 182 2003 Crown Victoria...
... concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Relationship Center. If the inquiry or concern cannot be taken to be resolved at the dealership. 3....Customer Relationship Center. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Customer Assistance Customer Assistance GETTING THE SERVICES YOU NEED At home Ford Motor Company and Ford of Canada dealership authorized for the hearing impaired: 1-800-232-5952) www.ford.com 182 2003 Crown Victoria...
Owner's Manual
Page 183
... you still have the following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to contact the Dispute Settlement Board (U.S.). 183 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Customer Assistance In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4...
... you still have the following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to contact the Dispute Settlement Board (U.S.). 183 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Customer Assistance In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4...
Owner's Manual
Page 184
... details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at the time of Canada dealer. You may still be tailored to change, please ask your dealer for warranty disputes. 184 2003 Crown Victoria (cro) Owners...Ford Motor Service Company (in Canada). FORD EXTENDED SERVICE PLAN You can be eligible. In the United States, a warranty dispute must directly notify Ford in writing before pursuing replacement or repurchase remedies provided by a network of Canada (in the U.S.) and Ford of more protection for towing and rental coverage. Customer...
... details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at the time of Canada dealer. You may still be tailored to change, please ask your dealer for warranty disputes. 184 2003 Crown Victoria (cro) Owners...Ford Motor Service Company (in Canada). FORD EXTENDED SERVICE PLAN You can be eligible. In the United States, a warranty dispute must directly notify Ford in writing before pursuing replacement or repurchase remedies provided by a network of Canada (in the U.S.) and Ford of more protection for towing and rental coverage. Customer...
Owner's Manual
Page 185
...customer's possession of qualifying Ford Motor Company vehicles. Unresolved warranty repair concerns or vehicle performance concerns as designed • a request for California, West Virginia, Georgia and Wisconsin purchasers/lessees. For example, see the unique brochures for reimbursement of : • Three consumer representatives 185 2003 Crown Victoria... (cro) Owners Guide (post-2002-fmt) USA English (fus) Ford Motor Company reserves the right to change eligibility limitations, modify...
...customer's possession of qualifying Ford Motor Company vehicles. Unresolved warranty repair concerns or vehicle performance concerns as designed • a request for California, West Virginia, Georgia and Wisconsin purchasers/lessees. For example, see the unique brochures for reimbursement of : • Three consumer representatives 185 2003 Crown Victoria... (cro) Owners Guide (post-2002-fmt) USA English (fus) Ford Motor Company reserves the right to change eligibility limitations, modify...
Owner's Manual
Page 186
...presentation 186 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) While it to resolve your concern. You will receive a letter of explanation if your application does not qualify for their business leadership qualities. Customer Assistance • A Ford or ...Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by the dealer(s) and Ford Motor Company. • The names (if known) of...
...presentation 186 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) While it to resolve your concern. You will receive a letter of explanation if your application does not qualify for their business leadership qualities. Customer Assistance • A Ford or ...Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by the dealer(s) and Ford Motor Company. • The names (if known) of...
Owner's Manual
Page 187
...administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). 187 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Board review may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the Board to accept or reject the Board's ...decision. Since the Board generally meets once a month, it may be terminated at the following address: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 5120 Southfield, MI 48086-5120 1-800-428-3718 You may be requested by ...
...administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP). 187 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Board review may also contact the North American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the Board to accept or reject the Board's ...decision. Since the Board generally meets once a month, it may be terminated at the following address: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 5120 Southfield, MI 48086-5120 1-800-428-3718 You may be requested by ...
Owner's Manual
Page 188
...get fuel with an anti-knock index lower than is recommended for your vehicle, contact a district or owner relations/customer relationship office. Ford Motor Company/Ford of Canada is designed to eliminate the need for any damage caused by use of leaded fuel in your vehicle without... country, contact the appropriate foreign embassy or consulate. The use of improper fuel. Telephone: (313) 594-4857 FAX: (313) 390-0804 188 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) CAMVAP decisions are available in Central or South America, the Caribbean, or the Middle...
...get fuel with an anti-knock index lower than is recommended for your vehicle, contact a district or owner relations/customer relationship office. Ford Motor Company/Ford of Canada is designed to eliminate the need for any damage caused by use of leaded fuel in your vehicle without... country, contact the appropriate foreign embassy or consulate. The use of improper fuel. Telephone: (313) 594-4857 FAX: (313) 390-0804 188 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) CAMVAP decisions are available in Central or South America, the Caribbean, or the Middle...
Owner's Manual
Page 189
Customer Assistance If you are in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in an amount equal to the vehicle's applicable express warranty after a reasonable number of the U.S. If you to receive a refund or replacement vehicle. 189 2003 Crown Victoria... and then relocate outside of attempts, the manufacturer shall be required to either replace the vehicle with Ford Motor Company Worldwide Direct Market Operations. Box 07150 Detroit, Michigan 48207 Or call: For a free ...
Customer Assistance If you are in this portfolio, contact Helm, Incorporated at: HELM, INCORPORATED P.O. ORDERING ADDITIONAL OWNER'S LITERATURE To order the publications in an amount equal to the vehicle's applicable express warranty after a reasonable number of the U.S. If you to receive a refund or replacement vehicle. 189 2003 Crown Victoria... and then relocate outside of attempts, the manufacturer shall be required to either replace the vehicle with Ford Motor Company Worldwide Direct Market Operations. Box 07150 Detroit, Michigan 48207 Or call: For a free ...
Owner's Manual
Page 190
...an investigation, and if it finds that a safety defect exists in addition to : NHTSA U.S. area) or write to notifying Ford Motor Company. Customer Assistance California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle ... information about motor vehicle safety from the Hotline. 190 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Two or more than 30 calendar days (not necessarily all at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn...
...an investigation, and if it finds that a safety defect exists in addition to : NHTSA U.S. area) or write to notifying Ford Motor Company. Customer Assistance California Civil Code Section 1793.22(b) presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle ... information about motor vehicle safety from the Hotline. 190 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Two or more than 30 calendar days (not necessarily all at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn...
Owner's Manual
Page 196
... rigid specifications. These quality products have been specifically engineered to complement the style and appearance of equivalent quality: Motorcraft Custom Clearcoat Polish (ZC-8-A) Ford Custom Vinyl Protectant* (not available in Canada) (F2AZ-19530-A) Motorcraft Vinyl Cleaner (Canada only) (CXC-93) Motorcraft...sold with the Motorcraft name 196 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) they are custom designed to fulfill your vehicle and protect its finishes. Cleaning FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS Your Ford, Lincoln or Mercury dealer has...
... rigid specifications. These quality products have been specifically engineered to complement the style and appearance of equivalent quality: Motorcraft Custom Clearcoat Polish (ZC-8-A) Ford Custom Vinyl Protectant* (not available in Canada) (F2AZ-19530-A) Motorcraft Vinyl Cleaner (Canada only) (CXC-93) Motorcraft...sold with the Motorcraft name 196 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) they are custom designed to fulfill your vehicle and protect its finishes. Cleaning FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS Your Ford, Lincoln or Mercury dealer has...
Owner's Manual
Page 215
... with a fuel filler cap that are using a fuel for any damage to prevent any engine damage. 87 215 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) The customer warranty may spray out and injure you are sold with the recommended octane rating, see your dealer or a qualified ...service technician to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is not used. ...
... with a fuel filler cap that are using a fuel for any damage to prevent any engine damage. 87 215 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) The customer warranty may spray out and injure you are sold with the recommended octane rating, see your dealer or a qualified ...service technician to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is not used. ...
Owner's Manual
Page 216
... an adverse affect on . For more pronounced. Fuel Filter For fuel filter replacement, see your vehicle. The customer warranty may be used . 216 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Cleaner air Ford endorses the use high quality fuel of the recommended octane rating. Replace the fuel filter with an...
... an adverse affect on . For more pronounced. Fuel Filter For fuel filter replacement, see your vehicle. The customer warranty may be used . 216 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Cleaner air Ford endorses the use high quality fuel of the recommended octane rating. Replace the fuel filter with an...
Owner's Manual
Page 226
...following information about tire grades exactly as defined in road characteristics and climate. Treadwear The treadwear grade is not used. The customer warranty may result in severe engine damage. A tire marked C may depart significantly from highest to use spare tires, ...TIRE QUALITY GRADING New vehicles are determined by standards that have poor traction performance. 226 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Department of Transportation requires Ford to new pneumatic tires for any damage to stop on a specified government test course....
...following information about tire grades exactly as defined in road characteristics and climate. Treadwear The treadwear grade is not used. The customer warranty may result in severe engine damage. A tire marked C may depart significantly from highest to use spare tires, ...TIRE QUALITY GRADING New vehicles are determined by standards that have poor traction performance. 226 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Department of Transportation requires Ford to new pneumatic tires for any damage to stop on a specified government test course....
Owner's Manual
Page 237
...as well as any properly dealer-installed Ford accessory found to complement the style and aerodynamic appearance of your vehicle. Contact your automotive needs; Not all models. they are available for all accessories are custom designed to be warranted for whichever provides ... wheel locks Underbody security lighting Vehicle security systems 237 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Not all models. Accessories Accessories FORD ACCESSORIES FOR YOUR VEHICLE A wide selection of genuine Ford accessories are covered for the full length of your New...
...as well as any properly dealer-installed Ford accessory found to complement the style and aerodynamic appearance of your vehicle. Contact your automotive needs; Not all models. they are available for all accessories are custom designed to be warranted for whichever provides ... wheel locks Underbody security lighting Vehicle security systems 237 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Not all models. Accessories Accessories FORD ACCESSORIES FOR YOUR VEHICLE A wide selection of genuine Ford accessories are covered for the full length of your New...
Owner's Manual
Page 241
... ...189 The Dispute Settlement Board ...184 Utilizing the Mediation/Arbitration Program ...187 D Daytime running lamps (see Speed control) ...77 Customer Assistance ...162 Ford accessories for your vehicle ...196 Ford Extended Service Plan ...184 Getting assistance outside the U.S. Index instrument panel ...194 interior ...194-195 interior trim ...194 plastic parts...specifications ...232-233 refill capacities ...230 service points ...199 starting after a collision ...163 Engine block heater ...146 Engine oil ...200 241 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
... ...189 The Dispute Settlement Board ...184 Utilizing the Mediation/Arbitration Program ...187 D Daytime running lamps (see Speed control) ...77 Customer Assistance ...162 Ford accessories for your vehicle ...196 Ford Extended Service Plan ...184 Getting assistance outside the U.S. Index instrument panel ...194 interior ...194-195 interior trim ...194 plastic parts...specifications ...232-233 refill capacities ...230 service points ...199 starting after a collision ...163 Engine block heater ...146 Engine oil ...200 241 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
Scheduled Maintenance Guide 6th Printing
Page 1
... East and North Africa, contact: Ford Middle East and North Africa Customer Assistance Center API World Tower 17th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-326084 Fax: 971-4-327299 E-mail: menacac@ford.com 1 2003 Universal Service Guide (usg) Universal Service... Guide USA English (fus) In the US, contact: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive, P.O. Box 11957, Caparra Heights Station...
... East and North Africa, contact: Ford Middle East and North Africa Customer Assistance Center API World Tower 17th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-326084 Fax: 971-4-327299 E-mail: menacac@ford.com 1 2003 Universal Service Guide (usg) Universal Service... Guide USA English (fus) In the US, contact: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive, P.O. Box 11957, Caparra Heights Station...