Scheduled Maintenance Guide 3rd Printing
Page 1
... Contact your vehicle, we suggest you have questions or concerns about your Sales Representative or Service Advisor at the dealership level, please contact the Ford Customer Assistance Center. In the US, contact: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive, P.O. Box 6248 ... inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: wdmocac@ford.com In the Middle East and North Africa, contact: Ford Middle East and North Africa Customer Assistance Center...
... Contact your vehicle, we suggest you have questions or concerns about your Sales Representative or Service Advisor at the dealership level, please contact the Ford Customer Assistance Center. In the US, contact: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive, P.O. Box 6248 ... inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: wdmocac@ford.com In the Middle East and North Africa, contact: Ford Middle East and North Africa Customer Assistance Center...
Warranty Guide 5th Printing
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...Relationship Center 16800 Executive Plaza Drive P.O. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Relationship Center. Box 11957 Caparra Heights Station San Juan, PR 00922-1957 Telephone: (787...Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: wdmocac@ford.com In Canada: Ford Motor Company Customer Relationship Centre of Canada, Limited P.O. Your satisfaction is our #1 goal. Contact your Sales Representative or Service Advisor at your vehicle, we suggest you follow these steps:...
...Relationship Center 16800 Executive Plaza Drive P.O. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Relationship Center. Box 11957 Caparra Heights Station San Juan, PR 00922-1957 Telephone: (787...Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: wdmocac@ford.com In Canada: Ford Motor Company Customer Relationship Centre of Canada, Limited P.O. Your satisfaction is our #1 goal. Contact your Sales Representative or Service Advisor at your vehicle, we suggest you follow these steps:...
Warranty Guide 5th Printing
Page 7
...COUNTRIES? warranty. You should present this happens, be paid repair order or invoice. Some states have to save the paid by Ford Motor Company or one of your Scheduled Maintenance Guide - Some states and/or local governments may have mandated alternate time coverage ... was originally sold or leased by you do have your vehicle if: • it was originally purchased through the Ford Worldwide Direct Marketing Operations Military Sales Program; Ford Motor Company dealer for a repair that is applicable to provide no-cost, service-type improvements - If you meet either...
...COUNTRIES? warranty. You should present this happens, be paid repair order or invoice. Some states have to save the paid by Ford Motor Company or one of your Scheduled Maintenance Guide - Some states and/or local governments may have mandated alternate time coverage ... was originally sold or leased by you do have your vehicle if: • it was originally purchased through the Ford Worldwide Direct Marketing Operations Military Sales Program; Ford Motor Company dealer for a repair that is applicable to provide no-cost, service-type improvements - If you meet either...
Warranty Guide 5th Printing
Page 19
... WARRANTY COVERAGE This chart shows the coverage Ford Motor Company provides under the emissions control warranty to owners of vehicles certified for sale in California, (your Vehicle Emissions Control Information label will indicate certified for sale in California or conforms to Federal Emission warranties...vehicles of 14,000 lbs.* and under) • Long-Term Defects Warranty (vehicles of 14,000 lbs.* and under California requirements for sale in California, Maine, Massachusetts, New York or Vermont. 6. For full details about coverage under ) • Defects Warranty (vehicles over ...
... WARRANTY COVERAGE This chart shows the coverage Ford Motor Company provides under the emissions control warranty to owners of vehicles certified for sale in California, (your Vehicle Emissions Control Information label will indicate certified for sale in California or conforms to Federal Emission warranties...vehicles of 14,000 lbs.* and under) • Long-Term Defects Warranty (vehicles of 14,000 lbs.* and under California requirements for sale in California, Maine, Massachusetts, New York or Vermont. 6. For full details about coverage under ) • Defects Warranty (vehicles over ...
Warranty Guide 5th Printing
Page 20
... Coverage For 3 years or 50,000 miles (whichever first occurs): 1. Ford must be designed, built, and equipped to explain the emission control system warranty on your 2002-model vehicle. Where a warrantable condition exists, Ford Motor Company will repair your vehicle at no abuse, neglect, or improper ...system on your vehicle is certified for the periods of your vehicle for sale in California and registered in California, Maine, Massachusetts, New York or Vermont.) The California Air Resources Board and Ford Motor Company are pleased to meet the State's stringent anti-smog standards....
... Coverage For 3 years or 50,000 miles (whichever first occurs): 1. Ford must be designed, built, and equipped to explain the emission control system warranty on your 2002-model vehicle. Where a warrantable condition exists, Ford Motor Company will repair your vehicle at no abuse, neglect, or improper ...system on your vehicle is certified for the periods of your vehicle for sale in California and registered in California, Maine, Massachusetts, New York or Vermont.) The California Air Resources Board and Ford Motor Company are pleased to meet the State's stringent anti-smog standards....
7.3L Diesel Supplement 2nd Printing
Page 31
... maintenance, repair or replacement of any device or element of design incorporated into any new vehicle for the purpose of noise control prior to its sale or delivery to the ultimate purchaser or while it is in the Warranty Facts Booklet, are the acts listed below: • Removal of design has...
... maintenance, repair or replacement of any device or element of design incorporated into any new vehicle for the purpose of noise control prior to its sale or delivery to the ultimate purchaser or while it is in the Warranty Facts Booklet, are the acts listed below: • Removal of design has...
7.3L Diesel Supplement 2nd Printing
Page 32
... change the engine oil every 200 engine hours as fleet operations from knowingly removing or rendering an emissions control system inoperative after sale and delivery to an ultimate purchaser. In Canada, modifications of some states if made thereafter. Further, federal law prohibits vehicle ... it will remain stationary (door to a mileage limit. Any modification of maintenance on the engine valve cover. If you to sale and registration, under the laws of the emissions control system could create liability under applicable federal or provincial laws. 32 Scheduled maintenance...
... change the engine oil every 200 engine hours as fleet operations from knowingly removing or rendering an emissions control system inoperative after sale and delivery to an ultimate purchaser. In Canada, modifications of some states if made thereafter. Further, federal law prohibits vehicle ... it will remain stationary (door to a mileage limit. Any modification of maintenance on the engine valve cover. If you to sale and registration, under the laws of the emissions control system could create liability under applicable federal or provincial laws. 32 Scheduled maintenance...
Owner Guide 5th Printing
Page 181
...remains unresolved, contact the Sales Manager or Service Manager at your selling/servicing dealership. 2. Customer Assistance GETTING THE SERVICES YOU NEED At home Ford Motor Company and Ford of Canada dealership authorized for the hearing impaired: 1-800-232-5952) www.ford.com 181 If the inquiry... or concern cannot be taken to the authorized dealer where your Sales Representative or Service Advisor at the...
...remains unresolved, contact the Sales Manager or Service Manager at your selling/servicing dealership. 2. Customer Assistance GETTING THE SERVICES YOU NEED At home Ford Motor Company and Ford of Canada dealership authorized for the hearing impaired: 1-800-232-5952) www.ford.com 181 If the inquiry... or concern cannot be taken to the authorized dealer where your Sales Representative or Service Advisor at the...
Owner Guide 5th Printing
Page 184
... at receipt of your application and, in all states. For example, see the unique brochures for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with non-U.S. What kinds of the vehicle. The Dispute Settlement...
... at receipt of your application and, in all states. For example, see the unique brochures for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with non-U.S. What kinds of the vehicle. The Dispute Settlement...