Scheduled Maintenance Guide 5th Printing
Page 1
.... If you follow these steps: 1. If the inquiry or concern cannot be resolved at the dealership. 3. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Assistance Center. Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: wdmocac...
.... If you follow these steps: 1. If the inquiry or concern cannot be resolved at the dealership. 3. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Assistance Center. Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: wdmocac...
Warranty Guide 4th Printing
Page 1
...Ontario L6J 5E4 1-800-565-3673 (FORD) In Puerto Rico and Virgin Islands: Ford Motor Company Caribbean Inc. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Assistance Center. Your satisfaction is our... #1 goal. Contact your Sales Representative or Service Advisor at your vehicle, we suggest ...
...Ontario L6J 5E4 1-800-565-3673 (FORD) In Puerto Rico and Virgin Islands: Ford Motor Company Caribbean Inc. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Assistance Center. Your satisfaction is our... #1 goal. Contact your Sales Representative or Service Advisor at your vehicle, we suggest ...
Warranty Guide 4th Printing
Page 19
California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the coverage Ford Motor Company provides under ) • Defects Warranty (vehicles over 14,000 lbs.*) • Performance Warranty Emissions Warranties for California Vehicles TYPE OF... California or conforms to owners of their estimated replacement cost at the time the California Air Resources Board certified your vehicle for sale in California. ***Diesel engine vehicles are four warranties: • Short-Term Defects Warranty (vehicles of 14,000 lbs.* and under) • Long-...
California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the coverage Ford Motor Company provides under ) • Defects Warranty (vehicles over 14,000 lbs.*) • Performance Warranty Emissions Warranties for California Vehicles TYPE OF... California or conforms to owners of their estimated replacement cost at the time the California Air Resources Board certified your vehicle for sale in California. ***Diesel engine vehicles are four warranties: • Short-Term Defects Warranty (vehicles of 14,000 lbs.* and under) • Long-...
Warranty Guide 4th Printing
Page 20
...CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations (Applicable if your vehicle is certified for sale in California and registered in California, Maine, Massachusetts, New York or Vermont.) The California Air Resources Board and Ford Motor Company are pleased to meet the State's stringent anti-smog standards. This is ...the periods of your emission control system PERFORMANCE WARRANTY. 2. In California, new motor vehicles must warrant the emission control system on your 2001-model vehicle. Ford must be hoses, belts, connectors, and other emissions-related assemblies.
...CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations (Applicable if your vehicle is certified for sale in California and registered in California, Maine, Massachusetts, New York or Vermont.) The California Air Resources Board and Ford Motor Company are pleased to meet the State's stringent anti-smog standards. This is ...the periods of your emission control system PERFORMANCE WARRANTY. 2. In California, new motor vehicles must warrant the emission control system on your 2001-model vehicle. Ford must be hoses, belts, connectors, and other emissions-related assemblies.
Owner Guide 3rd Printing
Page 265
...Away from home If you own a Ford or Mercury vehicle and are away from home when your selling/servicing dealership. 2. Contact your Sales Representative or Service Advisor at the dealership. 3. If your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at your ...vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership...
...Away from home If you own a Ford or Mercury vehicle and are away from home when your selling/servicing dealership. 2. Contact your Sales Representative or Service Advisor at the dealership. 3. If your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at your ...vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership...
Owner Guide 3rd Printing
Page 267
...8226; vehicles not used primarily for family, personal or household purposes (except in all states. THE DISPUTE SETTLEMENT BOARD (U.S. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to enforcing state created rights or other rights ...is : • an independent, third-party arbitration program for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with non-U.S. ONLY) The Dispute Settlement Board...
...8226; vehicles not used primarily for family, personal or household purposes (except in all states. THE DISPUTE SETTLEMENT BOARD (U.S. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to enforcing state created rights or other rights ...is : • an independent, third-party arbitration program for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with non-U.S. ONLY) The Dispute Settlement Board...