Owner Guide 3rd Printing
Page 266
...Dearborn, Michigan 48121 1-800-521-4140 (TDD for the hearing impaired: 1-800-232-5952) In Canada: Customer Relationship Centre Ford Motor Company of Canada (except Quebec). Ford is located • The year and make of your vehicle • The date of vehicle purchase • The current odometer... reading • The vehicle identification number (VIN) If you still have a complaint involving a warranty dispute, you must be submitted ...
...Dearborn, Michigan 48121 1-800-521-4140 (TDD for the hearing impaired: 1-800-232-5952) In Canada: Customer Relationship Centre Ford Motor Company of Canada (except Quebec). Ford is located • The year and make of your vehicle • The date of vehicle purchase • The current odometer... reading • The vehicle identification number (VIN) If you still have a complaint involving a warranty dispute, you must be submitted ...
Owner Guide 3rd Printing
Page 269
...law. 269 While it may be terminated at a fair and impartial decision. Making a decision Board members review all available information related to each complaint, including oral presentations, and arrive at any time by either party. After a case is reviewed, the Board mails you a decision letter and ... binding on which to accept or reject the Board's decision. Customer assistance • a brief summary of the action taken by the dealer(s) and Ford Motor Company • the names (if known) of all the people you contacted at the dealership(s) • a description of the action you...
...law. 269 While it may be terminated at a fair and impartial decision. Making a decision Board members review all available information related to each complaint, including oral presentations, and arrive at any time by either party. After a case is reviewed, the Board mails you a decision letter and ... binding on which to accept or reject the Board's decision. Customer assistance • a brief summary of the action taken by the dealer(s) and Ford Motor Company • the names (if known) of all the people you contacted at the dealership(s) • a description of the action you...
Owner Guide 3rd Printing
Page 277
ONLY) If you believe that your dealer or Ford Motor Company. To contact NHTSA, you , your vehicle has a defect that a safety defect exists in individual problems between you may order a recall and remedy campaign. If NHTSA receives similar complaints, it may open an investigation, and if it may ...either call the Auto Safety Hotline toll-free at 1-800-424-9393 (202-366-0123 in addition to : NHTSA U.S. area) or write to notifying Ford Motor Company. Department of vehicles, it ...
ONLY) If you believe that your dealer or Ford Motor Company. To contact NHTSA, you , your vehicle has a defect that a safety defect exists in individual problems between you may order a recall and remedy campaign. If NHTSA receives similar complaints, it may open an investigation, and if it may ...either call the Auto Safety Hotline toll-free at 1-800-424-9393 (202-366-0123 in addition to : NHTSA U.S. area) or write to notifying Ford Motor Company. Department of vehicles, it ...