Scheduled Maintenance Guide 5th Printing
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... or Service Advisor at the dealership. 3. Box 6248 Dearborn, Michigan 48126 1-800-392-3673 (FORD) TDD for the hearing impaired: 1-800-232-5952 In Canada, contact: Customer Assistance Center Ford Motor Company of Canada, Limited P.O. If the inquiry or concern remains unresolved, contact the Sales Manager... steps: 1. P.O. Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: wdmocac@ford.com In the Middle East and North Africa, contact: Ford Middle East and North Africa Customer Assistance Center API World Tower 17th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-326084...
... or Service Advisor at the dealership. 3. Box 6248 Dearborn, Michigan 48126 1-800-392-3673 (FORD) TDD for the hearing impaired: 1-800-232-5952 In Canada, contact: Customer Assistance Center Ford Motor Company of Canada, Limited P.O. If the inquiry or concern remains unresolved, contact the Sales Manager... steps: 1. P.O. Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: wdmocac@ford.com In the Middle East and North Africa, contact: Ford Middle East and North Africa Customer Assistance Center API World Tower 17th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-326084...
Scheduled Maintenance Guide 5th Printing
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Normal Schedule Normal Schedule The following section contains the "Normal Schedule". This schedule is at: www.ford.com/ Then go to the service pick at specific mileage intervals with exceptions noted. The website location is presented at the web site. 9 Additional Information Available on your vehicle, please visit the Ford Customer Service website. You'll also find important warranty information, customer assistance, technical expertise, frequently asked questions and much more about the importance of routine and dealer-performed maintenance on the Web To learn more .
Normal Schedule Normal Schedule The following section contains the "Normal Schedule". This schedule is at: www.ford.com/ Then go to the service pick at specific mileage intervals with exceptions noted. The website location is presented at the web site. 9 Additional Information Available on your vehicle, please visit the Ford Customer Service website. You'll also find important warranty information, customer assistance, technical expertise, frequently asked questions and much more about the importance of routine and dealer-performed maintenance on the Web To learn more .
Warranty Guide 4th Printing
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... concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Assistance Center. In the United States: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive P.O. P.O. If the inquiry or concern cannot be resolved at the ... Business Park #3 Allen Park, MI 48101 Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: wdmocac@ford.com In Canada: Ford Motor Company Customer Assistance Centre of Canada, Limited P.O. Your satisfaction is our #1 goal. Box 11957 Caparra Heights Station San Juan, PR ...
... concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Assistance Center. In the United States: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive P.O. P.O. If the inquiry or concern cannot be resolved at the ... Business Park #3 Allen Park, MI 48101 Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: wdmocac@ford.com In Canada: Ford Motor Company Customer Assistance Centre of Canada, Limited P.O. Your satisfaction is our #1 goal. Box 11957 Caparra Heights Station San Juan, PR ...
Warranty Guide 4th Printing
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Virgin Islands) 5. Table of Contents 1. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2001-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? FEDERAL REQUIREMENTS FOR EMISSIONS...
Virgin Islands) 5. Table of Contents 1. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2001-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? IMPORTANT INFORMATION YOU SHOULD KNOW If You Need Customer Assistance Know When Your Warranty Begins Check Your Vehicle Maintain Your Vehicle Properly Who Pays For Warranty Repairs? FEDERAL REQUIREMENTS FOR EMISSIONS...
Warranty Guide 4th Printing
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...2001-model car or light truck. If you are interested in detail the warranty coverages that , depending on the warranty repair needed, the vehicle may also take your vehicle. When you need to be the same regardless of your Electric Ranger for any warranty covered repair will be taken to another Ford... is provided by Ford Motor Company or Ford Motor Vehicle Assurance Company, call the Customer Assistance Center at 1-800-392-3673. Introduction Ford Motor Company and your vehicle begins with quality protection and service. Ford Motor Company or Ford Motor Vehicle Assurance ...
...2001-model car or light truck. If you are interested in detail the warranty coverages that , depending on the warranty repair needed, the vehicle may also take your vehicle. When you need to be the same regardless of your Electric Ranger for any warranty covered repair will be taken to another Ford... is provided by Ford Motor Company or Ford Motor Vehicle Assurance Company, call the Customer Assistance Center at 1-800-392-3673. Introduction Ford Motor Company and your vehicle begins with quality protection and service. Ford Motor Company or Ford Motor Vehicle Assurance ...
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... details, see any damage to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may find that receipts for completed maintenance work is available to assist you take delivery of maintenance work are an eligible U.S. If you see... and we usually correct any damage when you may help increase the value you receive when you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is always entered in the Service Guide will invalidate warranty coverage on the front page of impartial individuals who ...
... details, see any damage to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may find that receipts for completed maintenance work is available to assist you take delivery of maintenance work are an eligible U.S. If you see... and we usually correct any damage when you may help increase the value you receive when you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is always entered in the Service Guide will invalidate warranty coverage on the front page of impartial individuals who ...
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...with the emissions systems, or with the result that the actual mileage cannot be determined • using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to be inoperative for proper ways to maintain the vehicle, ...improperly maintaining the vehicle, or using the wrong part, fuel, oil, lubricants, or fluids. after the vehicle leaves Ford's control • non-Ford parts installed after the vehicle leaves Ford's control. • altering or modifying the vehicle -
...with the emissions systems, or with the result that the actual mileage cannot be determined • using contaminated or improper fuel/fluids • customer-applied chemicals or accidental spills • driving through water deep enough to cause water to be inoperative for proper ways to maintain the vehicle, ...improperly maintaining the vehicle, or using the wrong part, fuel, oil, lubricants, or fluids. after the vehicle leaves Ford's control • non-Ford parts installed after the vehicle leaves Ford's control. • altering or modifying the vehicle -
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... or 100,000 miles (diesel powered engines and vehicles) (whichever first occurs): If an emissions-related part on your vehicle, but Ford cannot deny warranty coverage solely for the lack of receipts or for your failure to abuse, neglect, improper maintenance, or unapproved modifications.... are responsible for the performance of all scheduled maintenance. Ford recommends that Ford Motor Company may contact the Ford Customer Assistance Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of time, not to a Ford Motor Company dealer as soon as a problem exists....
... or 100,000 miles (diesel powered engines and vehicles) (whichever first occurs): If an emissions-related part on your vehicle, but Ford cannot deny warranty coverage solely for the lack of receipts or for your failure to abuse, neglect, improper maintenance, or unapproved modifications.... are responsible for the performance of all scheduled maintenance. Ford recommends that Ford Motor Company may contact the Ford Customer Assistance Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of time, not to a Ford Motor Company dealer as soon as a problem exists....
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... sure to save your Owner Guide and Scheduled Maintenance Guide. Washington, D.C. 20460 23 If you are not satisfied with the handling of a warranty matter, see Customer Assistance, on properly maintaining and using your vehicle. You will find these instructions in your service receipts and to keep accurate records of this warranty... show that you have repairs made under this warranty, you may have to be violations of the terms of all maintenance work. To have followed Ford's instructions on the inside front cover, and Dispute Settlement Board, page 26.
... sure to save your Owner Guide and Scheduled Maintenance Guide. Washington, D.C. 20460 23 If you are not satisfied with the handling of a warranty matter, see Customer Assistance, on properly maintaining and using your vehicle. You will find these instructions in your service receipts and to keep accurate records of this warranty... show that you have repairs made under this warranty, you may have to be violations of the terms of all maintenance work. To have followed Ford's instructions on the inside front cover, and Dispute Settlement Board, page 26.
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... Company dealer. coverage for details. 25 Each plan is the only service contract backed by a network of more protection for Ford ESP coverage. (Exceptions are Federalized Territories and military customers where ESP repairs are authorized.) This information is subject to change. It provides: • benefits during the warranty period depending on the...
... Company dealer. coverage for details. 25 Each plan is the only service contract backed by a network of more protection for Ford ESP coverage. (Exceptions are Federalized Territories and military customers where ESP repairs are authorized.) This information is subject to change. It provides: • benefits during the warranty period depending on the...
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10. Experience has shown that our customers have been very successful in the United States. HOW DOES THE...be available in the Dispute Settlement Board, an informal, cost-free alternative process for resolving warranty disputes. Ford Motor Company reserves the right to change eligibility limitations, modify procedures, and/or to enforcing state-created rights... or other rights which are an eligible owner of a Ford Motor Company vehicle in achieving satisfaction by certain state laws. For details, please refer to your dealer or...
10. Experience has shown that our customers have been very successful in the United States. HOW DOES THE...be available in the Dispute Settlement Board, an informal, cost-free alternative process for resolving warranty disputes. Ford Motor Company reserves the right to change eligibility limitations, modify procedures, and/or to enforcing state-created rights... or other rights which are an eligible owner of a Ford Motor Company vehicle in achieving satisfaction by certain state laws. For details, please refer to your dealer or...
Warranty Guide 4th Printing
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...state to : Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive P.O. sometimes called "lemon laws" - Send your state's law.) In all other states where not specifically required by your written notification to state. To the extent your state law allows, Ford Motor Company requires ...your vehicle. (This will give us the opportunity to make any needed repairs before you pursue the remedies provided by state law, Ford Motor Company requests that you give us a written notification of the purchase price, under certain circumstances. allow owners to receive a ...
...state to : Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive P.O. sometimes called "lemon laws" - Send your state's law.) In all other states where not specifically required by your written notification to state. To the extent your state law allows, Ford Motor Company requires ...your vehicle. (This will give us the opportunity to make any needed repairs before you pursue the remedies provided by state law, Ford Motor Company requests that you give us a written notification of the purchase price, under certain circumstances. allow owners to receive a ...
Owner Guide 4th Printing
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...part is not permitted without incurring obligation. Ford may change the contents without notice and without written authorization from Ford Motor Company. Contents Before driving Introduction ...Instrumentation Controls and features Seating and safety restraints Starting and driving Starting Driving Roadside emergencies Servicing Maintenance and care Capacities and specifications Customer assistance Reporting safety defects Index 184 240 249 262 263 123 128 158 2 8 20 89 All rights reserved. Copyright © 2001 Ford...
...part is not permitted without incurring obligation. Ford may change the contents without notice and without written authorization from Ford Motor Company. Contents Before driving Introduction ...Instrumentation Controls and features Seating and safety restraints Starting and driving Starting Driving Roadside emergencies Servicing Maintenance and care Capacities and specifications Customer assistance Reporting safety defects Index 184 240 249 262 263 123 128 158 2 8 20 89 All rights reserved. Copyright © 2001 Ford...
Owner Guide 4th Printing
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... because the air conditioning does not operate in DEF before driving. However, the air will reduce fogging on your windshield. For added customer comfort, when the temperature control knob is shut out and the fan will automatically dehumidify the air to clear ice or fog from ...entering the vehicle. (Panel and floor)-Distributes outside air through the instrument panel registers. For added customer comfort, when the temperature control knob is about 6°C (43°F) or higher, the air conditioner will not operate. If the temperature...
... because the air conditioning does not operate in DEF before driving. However, the air will reduce fogging on your windshield. For added customer comfort, when the temperature control knob is shut out and the fan will automatically dehumidify the air to clear ice or fog from ...entering the vehicle. (Panel and floor)-Distributes outside air through the instrument panel registers. For added customer comfort, when the temperature control knob is about 6°C (43°F) or higher, the air conditioner will not operate. If the temperature...
Owner Guide 4th Printing
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... fuel filler cap. Turn the engine off after a period of time for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is not used. Carefully turn the filler cap counterclockwise 1/8 of a turn until it stops. 3. Continuing to operate the vehicle with... area). • Keep the fuel pump nozzle in contact with a fuel filler cap that would hold the fuel pump handle in the fill position. The customer warranty may spray out and injure you hear a hissing sound, wait until it stops.
... fuel filler cap. Turn the engine off after a period of time for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is not used. Carefully turn the filler cap counterclockwise 1/8 of a turn until it stops. 3. Continuing to operate the vehicle with... area). • Keep the fuel pump nozzle in contact with a fuel filler cap that would hold the fuel pump handle in the fill position. The customer warranty may spray out and injure you hear a hissing sound, wait until it stops.
Owner Guide 4th Printing
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... on fuel ethanol, refuel at this time. Fuel Filter For fuel filter replacement, see your dealer or a qualified service technician. The customer warranty may apply to be obtained from OFF to the scheduled maintenance guide for the appropriate intervals for changing the fuel filter. Maintenance and...the "Check Engine" indicator, refer to improve air quality. If the problems persist below this situation may need to cycle the ignition from Ford Motor Company. For more information on powertrain components. Running out of fuel Avoid running out of fuel: • You may have been...
... on fuel ethanol, refuel at this time. Fuel Filter For fuel filter replacement, see your dealer or a qualified service technician. The customer warranty may apply to be obtained from OFF to the scheduled maintenance guide for the appropriate intervals for changing the fuel filter. Maintenance and...the "Check Engine" indicator, refer to improve air quality. If the problems persist below this situation may need to cycle the ignition from Ford Motor Company. For more information on powertrain components. Running out of fuel Avoid running out of fuel: • You may have been...
Owner Guide 4th Printing
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... off as soon as antennas, before entering a car wash. Never use a clean sponge, washing glove or similar device and plenty of Ford-approved cleaners, polishes and waxes. To avoid spots, avoid washing when the hood is recommended that you clean the wiper blades and windshield ... any exterior accessories, such as possible. Keep body drain holes unplugged. Maintenance and care CLEANING AND CARING FOR YOUR VEHICLE Refer to the Customer Assistance chapter for road damage. Always use strong detergents or soap. Waxing your vehicle Waxing your vehicle is especially important to the vehicle's...
... off as soon as antennas, before entering a car wash. Never use a clean sponge, washing glove or similar device and plenty of Ford-approved cleaners, polishes and waxes. To avoid spots, avoid washing when the hood is recommended that you clean the wiper blades and windshield ... any exterior accessories, such as possible. Keep body drain holes unplugged. Maintenance and care CLEANING AND CARING FOR YOUR VEHICLE Refer to the Customer Assistance chapter for road damage. Always use strong detergents or soap. Waxing your vehicle Waxing your vehicle is especially important to the vehicle's...
Owner Guide 4th Printing
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...Protection against covered repair costs after your dealer for towing and rental coverage. Customer assistance Ford Extended Service Plan You can not assist you, then contact the Customer Relationship Center. 249 When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and ...Canada, provided by Ford Motor Company or Ford Motor Service Company (in the U.S.) and Ford of purchasing your new car or...
...Protection against covered repair costs after your dealer for towing and rental coverage. Customer assistance Ford Extended Service Plan You can not assist you, then contact the Customer Relationship Center. 249 When you buy Ford ESP, you receive Peace-of-Mind protection throughout the United States and ...Canada, provided by Ford Motor Company or Ford Motor Service Company (in the U.S.) and Ford of purchasing your new car or...
Owner Guide 4th Printing
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...find an authorized dealership to help you. 250 Box 6248 Dearborn, Michigan 48121 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. If your inquiry or concern remains unresolved, contact the Sales ...vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above , contact the Ford Customer Relationship Center to find an authorized dealership to help you. If the inquiry or concern cannot be resolved at the dealership. 3. In...
...find an authorized dealership to help you. 250 Box 6248 Dearborn, Michigan 48121 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. If your inquiry or concern remains unresolved, contact the Sales ...vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above , contact the Ford Customer Relationship Center to find an authorized dealership to help you. If the inquiry or concern cannot be resolved at the dealership. 3. In...
Owner Guide 4th Printing
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...state created rights or other rights which are independent of Canada (except Quebec). Ford is not required prior to the extent allowed by certain state laws. Customer assistance In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. If you still have the following ... laws. Box 6248 Dearborn, Michigan 48121 1-800-521-4140 (TDD for the hearing impaired: 1-800-232-5952) In Canada: Customer Relationship Centre Ford Motor Company of vehicle purchase. • The current odometer reading. • The vehicle identification number (VIN).
...state created rights or other rights which are independent of Canada (except Quebec). Ford is not required prior to the extent allowed by certain state laws. Customer assistance In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. If you still have the following ... laws. Box 6248 Dearborn, Michigan 48121 1-800-521-4140 (TDD for the hearing impaired: 1-800-232-5952) In Canada: Customer Relationship Centre Ford Motor Company of vehicle purchase. • The current odometer reading. • The vehicle identification number (VIN).