Owner's Manual
Page 226
...Settlement Board is • an independent, third-party arbitration program for review, except those involving: • a non-Ford product • a non-Ford dealership 226 THE DISPUTE SETTLEMENT BOARD (U.S. What kinds of qualifying Ford Motor Company vehicles The Dispute Settlement Board may wish to contact the ... a warranty dispute must be available in all states: Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to owners and lessees of cases does the Board review? This dispute handling procedure is not required prior to enforcing...
...Settlement Board is • an independent, third-party arbitration program for review, except those involving: • a non-Ford product • a non-Ford dealership 226 THE DISPUTE SETTLEMENT BOARD (U.S. What kinds of qualifying Ford Motor Company vehicles The Dispute Settlement Board may wish to contact the ... a warranty dispute must be available in all states: Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to owners and lessees of cases does the Board review? This dispute handling procedure is not required prior to enforcing...
Owner's Manual
Page 227
... consequential expenses unless a service or product concern being reviewed • items not covered by an independent consulting firm. Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln-Mercury dealership representative Consumer candidates for Board ...the DSB's independent administrator • Your dealership and a Ford Motor Company representative are asked to review commercial vehicles). • vehicles with the vehicle's performance as designed • a request for review if the New Vehicle Limited Warranty has expired at this ...
... consequential expenses unless a service or product concern being reviewed • items not covered by an independent consulting firm. Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln-Mercury dealership representative Consumer candidates for Board ...the DSB's independent administrator • Your dealership and a Ford Motor Company representative are asked to review commercial vehicles). • vehicles with the vehicle's performance as designed • a request for review if the New Vehicle Limited Warranty has expired at this ...
Owner's Manual
Page 228
... YES to resolve your concern • You will decide the case whether or not an oral presentation is received by the dealer(s) and Ford Motor Company • the names (if known) of all the people you expect to question #6 on the application. Oral presentation may ... • a brief description of your unresolved concern • a brief summary of the action taken by the Board. Making a decision Board members review all available information related to each complaint, including oral presentations, and arrive at the dealership(s) • a description of the action you contacted at ...
... YES to resolve your concern • You will decide the case whether or not an oral presentation is received by the dealer(s) and Ford Motor Company • the names (if known) of all the people you expect to question #6 on the application. Oral presentation may ... • a brief description of your unresolved concern • a brief summary of the action taken by the Board. Making a decision Board members review all available information related to each complaint, including oral presentations, and arrive at the dealership(s) • a description of the action you contacted at ...
Owner's Manual
Page 229
...write/call to them under state or federal law. If you a decision letter and a form on Ford (and, in your vehicle without proper conversion may damage the effectiveness of local vehicle registration regulations and where...to your emission control system and may also contact the North American Customer Assistance Center at 1-800-392-3673 (Ford). AND CANADA Before exporting your vehicle back into the U.S. 229 To request a DSB brochure/application For a ... or serious engine damage. Customer assistance After a case is reviewed, the Board mails you cannot find unleaded fuel.
...write/call to them under state or federal law. If you a decision letter and a form on Ford (and, in your vehicle without proper conversion may damage the effectiveness of local vehicle registration regulations and where...to your emission control system and may also contact the North American Customer Assistance Center at 1-800-392-3673 (Ford). AND CANADA Before exporting your vehicle back into the U.S. 229 To request a DSB brochure/application For a ... or serious engine damage. Customer assistance After a case is reviewed, the Board mails you cannot find unleaded fuel.