Owner's Manual
Page 7
You can use it to quickly find an alphabetical listing of this manual. Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-10 Service Publications Index Section 9 In the Index you will find something you want to the last page of almost every subject in this manual for your Service Station Guide v Please refer to read.
You can use it to quickly find an alphabetical listing of this manual. Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-10 Service Publications Index Section 9 In the Index you will find something you want to the last page of almost every subject in this manual for your Service Station Guide v Please refer to read.
Owner's Manual
Page 218
... the AUDIO control when no tone or speaker control is active. The radio will produce one beep and CENTERED will switch to custom. To return to the manual mode (CUSTOM), press the AUTO EQ button until TREB appears on the display. To find out how to increase or decrease treble. When ... increase or decrease bass. When you may want to decrease the treble. Each time you will switch to one beep and CENTERED will switch to custom. To set the midrange, press the AUDIO control until BASS appears on the display. Setting the Tone (Bass/Treble) AUDIO: To set the display ...
... the AUDIO control when no tone or speaker control is active. The radio will produce one beep and CENTERED will switch to custom. To return to the manual mode (CUSTOM), press the AUTO EQ button until TREB appears on the display. To find out how to increase or decrease treble. When ... increase or decrease bass. When you may want to decrease the treble. Each time you will switch to one beep and CENTERED will switch to custom. To set the midrange, press the AUDIO control until BASS appears on the display. Setting the Tone (Bass/Treble) AUDIO: To set the display ...
Owner's Manual
Page 284
... weight, too. For example, speed, altitude, road grades, outside temperature and how much your vehicle is an important weight to : General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 2WD Weight of the Trailer Tongue The tongue load (A) of any passengers, cargo...
... weight, too. For example, speed, altitude, road grades, outside temperature and how much your vehicle is an important weight to : General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 2WD Weight of the Trailer Tongue The tongue load (A) of any passengers, cargo...
Owner's Manual
Page 420
This section also tells you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-8 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Chevrolet Roadside Assistance Program Canadian Roadside Assistance 8-8 8-10 8-10 8-11 8-11 Courtesy Transportation Warranty Information Reporting Safety Defects...
This section also tells you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-8 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Chevrolet Roadside Assistance Program Canadian Roadside Assistance 8-8 8-10 8-10 8-11 8-11 Courtesy Transportation Warranty Information Reporting Safety Defects...
Owner's Manual
Page 421
Normally, concerns can occur. If your concern has not been resolved to Chevrolet. Sometimes, however, despite the best intentions of all concerned, misunderstandings can be quickly resolved at that level. Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to your satisfaction, the following steps should be taken: STEP...
Normally, concerns can occur. If your concern has not been resolved to Chevrolet. Sometimes, however, despite the best intentions of all concerned, misunderstandings can be quickly resolved at that level. Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to your satisfaction, the following steps should be taken: STEP...
Owner's Manual
Page 422
...action, use of the program is free of charge and your concern will generally be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020. Although you have . If you may have a concern. 8-3 That is why we suggest you...out of the instrument panel and visible through the windshield.) D Dealership name and location D Vehicle delivery date and present mileage When contacting Chevrolet, please remember that your case will likely be resolved at a dealer's facility. Both General Motors and your dealer are committed to making...
...action, use of the program is free of charge and your concern will generally be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020. Although you have . If you may have a concern. 8-3 That is why we suggest you...out of the instrument panel and visible through the windshield.) D Dealership name and location D Vehicle delivery date and present mileage When contacting Chevrolet, please remember that your case will likely be resolved at a dealer's facility. Both General Motors and your dealer are committed to making...
Owner's Manual
Page 423
... 1-800-955-5100 This program is limited by dialing: 1-800-833-CHEV (2438). (TTY users in this program. United States Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 1-800-222-1020 1-800-833-2438 (For Text Telephone devices (TTYs)) Roadside... Assistance: 1-800-CHEV-USAR (243-8872) From: Puerto Rico: U.S. Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (...
... 1-800-955-5100 This program is limited by dialing: 1-800-833-CHEV (2438). (TTY users in this program. United States Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 33170 Detroit, MI 48232-5170 1-800-222-1020 1-800-833-2438 (For Text Telephone devices (TTYs)) Roadside... Assistance: 1-800-CHEV-USAR (243-8872) From: Puerto Rico: U.S. Customer Assistance Offices Chevrolet encourages customers to call the toll-free number for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (...
Owner's Manual
Page 424
... Paseo de la Reforma # 2740 Col. Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text ...
... Paseo de la Reforma # 2740 Col. Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text ...
Owner's Manual
Page 425
... reasonable costs (i.e., wrecker services, locksmith/key service, glass repair, etc.) 8-6 Roadside offers two levels of service to the customer, Basic Care and Courtesy Care: Roadside Basic Care provides: To enhance Chevrolet's strong commitment to customer satisfaction, Chevrolet is available 24 hours a day, 365 days a year, by calling 1-800-CHEV-USA (243-8872). Roadside membership...
... reasonable costs (i.e., wrecker services, locksmith/key service, glass repair, etc.) 8-6 Roadside offers two levels of service to the customer, Basic Care and Courtesy Care: Roadside Basic Care provides: To enhance Chevrolet's strong commitment to customer satisfaction, Chevrolet is available 24 hours a day, 365 days a year, by calling 1-800-CHEV-USA (243-8872). Roadside membership...
Owner's Manual
Page 426
... dealer for details.) 8-7 D FREE Fuel Delivery ($5 of fuel delivered on the road) Courtesy Care is available to retail and retail lease customers operating 2002 and newer Chevrolet vehicles for a period of 3 years/36,000 miles (60 000 km), whichever occurs first. Roadside Courtesy Care provides: D Roadside Basic ...are not part of or included in conjunction with quality and priority service. All Courtesy Care services must be incurred for customers needing warranty service. Chevrolet reserves the right to modify or discontinue Basic Care and Courtesy Care at home or on the road...
... dealer for details.) 8-7 D FREE Fuel Delivery ($5 of fuel delivered on the road) Courtesy Care is available to retail and retail lease customers operating 2002 and newer Chevrolet vehicles for a period of 3 years/36,000 miles (60 000 km), whichever occurs first. Roadside Courtesy Care provides: D Roadside Basic ...are not part of or included in conjunction with quality and priority service. All Courtesy Care services must be incurred for customers needing warranty service. Chevrolet reserves the right to modify or discontinue Basic Care and Courtesy Care at home or on the road...
Owner's Manual
Page 427
...scheduled into the service department immediately, keep driving it until it is safety-related. Please refer to retail purchase/lease customers in its offering of your transportation needs, your ownership experience, we and our participating dealers are required. To enhance ...in Canada have the following available to give to the advisor: Courtesy Transportation Chevrolet has always exemplified quality and value in conjunction with the Bumper-to offer Courtesy Transportation, a customer support program for instructions. 8-8 This will reduce your dealership, let them know...
...scheduled into the service department immediately, keep driving it until it is safety-related. Please refer to retail purchase/lease customers in its offering of your transportation needs, your ownership experience, we and our participating dealers are required. To enhance ...in Canada have the following available to give to the advisor: Courtesy Transportation Chevrolet has always exemplified quality and value in conjunction with the Bumper-to offer Courtesy Transportation, a customer support program for instructions. 8-8 This will reduce your dealership, let them know...
Owner's Manual
Page 430
... 1-800-263-7854 (French). REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in addition to notifying General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 8-11 Box 33170 Detroit, MI 48232-5170 In Canada, please... call us at 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. You may write to: Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A 0N5 REPORTING SAFETY DEFECTS TO GENERAL ...
... 1-800-263-7854 (French). REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in addition to notifying General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 8-11 Box 33170 Detroit, MI 48232-5170 In Canada, please... call us at 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. You may write to: Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A 0N5 REPORTING SAFETY DEFECTS TO GENERAL ...
Owner's Manual
Page 432
...(CITY) DAYTIME TELEPHONE NO. (STATE) (ZIP CODE) ( ) P A Y M E N T Check or Money Order payable to the above address for quotation. (CUSTOMER'S NAME) (ATTENTION) (STREET ADDRESS-NO P.O. AREA CODE GM-CHE-ORD99 *(Prices are quoted in U.S. Material cannot be mailed within 30 days of receipt. On returns...Please allow adequate time for postal service. order processing $6.50 MasterCard VISA Discover Account Number: Expiration Date mo/yr: CUSTOMER SIGNATURE GRAND TOTAL Check here if your billing address is needed, write to change without notice and without packing slip with...
...(CITY) DAYTIME TELEPHONE NO. (STATE) (ZIP CODE) ( ) P A Y M E N T Check or Money Order payable to the above address for quotation. (CUSTOMER'S NAME) (ATTENTION) (STREET ADDRESS-NO P.O. AREA CODE GM-CHE-ORD99 *(Prices are quoted in U.S. Material cannot be mailed within 30 days of receipt. On returns...Please allow adequate time for postal service. order processing $6.50 MasterCard VISA Discover Account Number: Expiration Date mo/yr: CUSTOMER SIGNATURE GRAND TOTAL Check here if your billing address is needed, write to change without notice and without packing slip with...