Owner's Manual
Page 7
You can use it to quickly find something you will find an alphabetical listing of almost every subject in this manual for your Service Station Guide v Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-10 Service Publications Index Section 9 In the Index you want to read. Please refer to the last page of this manual.
You can use it to quickly find something you will find an alphabetical listing of almost every subject in this manual for your Service Station Guide v Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-10 Service Publications Index Section 9 In the Index you want to read. Please refer to the last page of this manual.
Owner's Manual
Page 41
..., front end sheet metal or height, they may not work properly if you relocate any questions about this, you should contact Customer Assistance before you have any of the Customer Satisfaction Procedure in this manual. Is there anything I add a push bumper or a bicycle rack to the front of my ...the air bags from working properly. Also, the air bag system may keep the air bags from working properly? The phone numbers and addresses for Customer Assistance are in the Index. Yes. If you modify your vehicle so that change your vehicle has a front bench seat, someone can sit in...
..., front end sheet metal or height, they may not work properly if you relocate any questions about this, you should contact Customer Assistance before you have any of the Customer Satisfaction Procedure in this manual. Is there anything I add a push bumper or a bicycle rack to the front of my ...the air bags from working properly. Also, the air bag system may keep the air bags from working properly? The phone numbers and addresses for Customer Assistance are in the Index. Yes. If you modify your vehicle so that change your vehicle has a front bench seat, someone can sit in...
Owner's Manual
Page 267
In Canada, write to: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of any cargo you may ...
In Canada, write to: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of any cargo you may ...
Owner's Manual
Page 436
... section also tells you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-7 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Chevrolet Roadside Assistance Program Canadian Roadside Assistance 8-8 8-9 8-10 8-10 8-11 Courtesy Transportation Warranty Information Reporting Safety Defects to...
... section also tells you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-7 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Chevrolet Roadside Assistance Program Canadian Roadside Assistance 8-8 8-9 8-10 8-10 8-11 Courtesy Transportation Warranty Information Reporting Safety Defects to...
Owner's Manual
Page 437
... your concern has not been resolved to your dealer and to your satisfaction, the following steps should be taken: STEP ONE -- Normally, concerns can occur. Customer Satisfaction Procedure Your satisfaction and goodwill are important to Chevrolet.
... your concern has not been resolved to your dealer and to your satisfaction, the following steps should be taken: STEP ONE -- Normally, concerns can occur. Customer Satisfaction Procedure Your satisfaction and goodwill are important to Chevrolet.
Owner's Manual
Page 438
... concern. However, if you continue to give your inquiry prompt attention. STEP TWO -- Canadian owners refer to give the Customer Assistance Representative: When contacting Chevrolet, please remember that your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). ...call the toll-free number in order to your concern will likely be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). In Canada, contact GM of ...
... concern. However, if you continue to give your inquiry prompt attention. STEP TWO -- Canadian owners refer to give the Customer Assistance Representative: When contacting Chevrolet, please remember that your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). ...call the toll-free number in order to your concern will likely be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). In Canada, contact GM of ...
Owner's Manual
Page 439
...vehicle age, mileage and other venue for Text Telephone (TTY) Users To assist customers who are deaf, hard of Columbia. Any TTY user can dial 1-800-263-3830.) Customer Assistance Offices Chevrolet encourages customers to filing a court action, use of the program is an out of court...You may be addressed to you do not agree with the decision given in Canada can communicate with any other factors. Customer Assistance for relief available to Chevrolet's Customer Assistance Center. Box 33170 Detroit, MI 48232-5170 1-800-222-1020 1-800-833-2438 (For Text Telephone devices (TTYs...
...vehicle age, mileage and other venue for Text Telephone (TTY) Users To assist customers who are deaf, hard of Columbia. Any TTY user can dial 1-800-263-3830.) Customer Assistance Offices Chevrolet encourages customers to filing a court action, use of the program is an out of court...You may be addressed to you do not agree with the decision given in Canada can communicate with any other factors. Customer Assistance for relief available to Chevrolet's Customer Assistance Center. Box 33170 Detroit, MI 48232-5170 1-800-222-1020 1-800-833-2438 (For Text Telephone devices (TTYs...
Owner's Manual
Page 440
... program is available for details. See your vehicle (hand controls, wheelchair/scooter lifts, etc.). 313-381-0022 (Fax Number) Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text... TTY users call 1-800-833-9935. Call 1-800-GM-DRIVE (463-7483) for a limited period of time from outside Canada, please dial 1-905-644-3063. Customer Assistance Center Paseo de la Reforma # 2740 Col. From: Puerto Rico: U.S. de R.L.
... program is available for details. See your vehicle (hand controls, wheelchair/scooter lifts, etc.). 313-381-0022 (Fax Number) Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text... TTY users call 1-800-833-9935. Call 1-800-GM-DRIVE (463-7483) for a limited period of time from outside Canada, please dial 1-905-644-3063. Customer Assistance Center Paseo de la Reforma # 2740 Col. From: Puerto Rico: U.S. de R.L.
Owner's Manual
Page 441
As the owner of a 2001 Chevrolet, membership in Roadside Assistance is available 24 hours a day, 365 days a year, by calling 1-800-CHEV-USA (243-8872). Roadside Assistance is free. This toll-... dealer services at home or on the road) D FREE Fuel Delivery ($5 of fuel delivered on the road) D FREE Jump Start (at reasonable costs To enhance Chevrolet's strong commitment to customer satisfaction, Chevrolet is free; Chevrolet Roadside Assistance Program If your problem cannot be resolved over the phone, our advisors have access to the...
As the owner of a 2001 Chevrolet, membership in Roadside Assistance is available 24 hours a day, 365 days a year, by calling 1-800-CHEV-USA (243-8872). Roadside Assistance is free. This toll-... dealer services at home or on the road) D FREE Fuel Delivery ($5 of fuel delivered on the road) D FREE Jump Start (at reasonable costs To enhance Chevrolet's strong commitment to customer satisfaction, Chevrolet is free; Chevrolet Roadside Assistance Program If your problem cannot be resolved over the phone, our advisors have access to the...
Owner's Manual
Page 442
...Telephone number where you with the coverage provided by the Bumper-to-Bumper New Vehicle Limited Warranty to eligible purchasers of 2001 Chevrolet passenger cars and light duty trucks. (Please see your selling dealer for details.) Courtesy Care is available to the ... conjunction with quality and priority service. Chevrolet offers Courtesy Transportation for a period of 3 years/36,000 miles (60 000 km), whichever occurs first. Please refer to retail and retail lease customers operating 2001 and newer Chevrolet vehicles for customers needing warranty service. Basic Care and ...
...Telephone number where you with the coverage provided by the Bumper-to-Bumper New Vehicle Limited Warranty to eligible purchasers of 2001 Chevrolet passenger cars and light duty trucks. (Please see your selling dealer for details.) Courtesy Care is available to the ... conjunction with quality and priority service. Chevrolet offers Courtesy Transportation for a period of 3 years/36,000 miles (60 000 km), whichever occurs first. Please refer to retail and retail lease customers operating 2001 and newer Chevrolet vehicles for customers needing warranty service. Basic Care and ...
Owner's Manual
Page 443
...day repair. Plan Ahead When Possible When your vehicle requires warranty service, you are unable to offer Courtesy Transportation, a customer support program for service, you should contact your inconvenience during warranty repairs. This will reduce your dealer and request an ...your vehicle cannot be scheduled into the service department immediately, keep driving it until it is safety-related. Courtesy Transportation Chevrolet has always exemplified quality and value in its offering of the following: Shuttle Service Participating dealers can generally be supported ...
...day repair. Plan Ahead When Possible When your vehicle requires warranty service, you are unable to offer Courtesy Transportation, a customer support program for service, you should contact your inconvenience during warranty repairs. This will reduce your dealer and request an ...your vehicle cannot be scheduled into the service department immediately, keep driving it until it is safety-related. Courtesy Transportation Chevrolet has always exemplified quality and value in its offering of the following: Shuttle Service Participating dealers can generally be supported ...
Owner's Manual
Page 446
Box 33170 Detroit, MI 48232-5170 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 8-11 REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you'll notify us at 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Please call us .
Box 33170 Detroit, MI 48232-5170 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 8-11 REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you'll notify us at 1-800-222-1020, or write: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Please call us .
Owner's Manual
Page 448
...needed, write to the address shown below or call 1-800-551-4123. On returns, a re-stocking fee may be returned for delivery.) Note to Canadian Customers: All listed prices are subject to make checks payable in U.S. PRICE EACH* $120.00 $50.00 $20.00 $15.00 TOTAL PRICE 2 0... GM-CHE-ORD99 *(Prices are quoted in U.S. funds. funds. 8-13 VEHICLE MODEL NAME YEAR 2001 2001 2001 2001 QTY. please write to : HELM, INCORPORATED S P.O. Please allow adequate time for quotation. (CUSTOMER'S NAME) (ATTENTION) (STREET ADDRESS-NO P.O. Material cannot be applied against the original order....
...needed, write to the address shown below or call 1-800-551-4123. On returns, a re-stocking fee may be returned for delivery.) Note to Canadian Customers: All listed prices are subject to make checks payable in U.S. PRICE EACH* $120.00 $50.00 $20.00 $15.00 TOTAL PRICE 2 0... GM-CHE-ORD99 *(Prices are quoted in U.S. funds. funds. 8-13 VEHICLE MODEL NAME YEAR 2001 2001 2001 2001 QTY. please write to : HELM, INCORPORATED S P.O. Please allow adequate time for quotation. (CUSTOMER'S NAME) (ATTENTION) (STREET ADDRESS-NO P.O. Material cannot be applied against the original order....