Owner's Manual
Page 7
Table of Contents (cont'd) Customer Assistance Information Section 7 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 7-10 Service Publications Index Section 8 In the Index you want to read. Please refer to quickly find something you will find an alphabetical listing of this manual. You can use it to the last page of almost every subject in this manual for your Service Station Guide v
Table of Contents (cont'd) Customer Assistance Information Section 7 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 7-10 Service Publications Index Section 8 In the Index you want to read. Please refer to quickly find something you will find an alphabetical listing of this manual. You can use it to the last page of almost every subject in this manual for your Service Station Guide v
Owner's Manual
Page 162
... before driving it does not cool down and the message is removed. Stop and allow your vehicle. If you drive too fast, you could be customized for five seconds.
... before driving it does not cool down and the message is removed. Stop and allow your vehicle. If you drive too fast, you could be customized for five seconds.
Owner's Manual
Page 248
You can write us at: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. After you've loaded your vehicle. If they aren't, you may be carrying that weight, too. Box 33169 Detroit, MI 48232-5169 In Canada, write to: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario...
You can write us at: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. After you've loaded your vehicle. If they aren't, you may be carrying that weight, too. Box 33169 Detroit, MI 48232-5169 In Canada, write to: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario...
Owner's Manual
Page 359
... Information Here you will find out how to contact Cadillac if you how to obtain service publications and how to report any safety defects. 7-2 7-3 7-4 7-5 7-5 7-7 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Roadside Service Roadside Service for the Hearing or Speech Impaired...
... Information Here you will find out how to contact Cadillac if you how to obtain service publications and how to report any safety defects. 7-2 7-3 7-4 7-5 7-5 7-7 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Roadside Service Roadside Service for the Hearing or Speech Impaired...
Owner's Manual
Page 360
...dealership or the general manager. We encourage you to your vehicle will be resolved by the dealership without further help, contact the Cadillac Customer Assistance Center, 24 hours a day, by your inquiry prompt attention. Normally, concerns can occur. If the matter has already been... D Vehicle delivery date and present mileage 7-2 If your concern has not been resolved to your satisfaction, the following information available to Cadillac. Normally, any concerns with the sales, service or parts manager, contact the owner of dealership management. Sometimes, however, despite the ...
...dealership or the general manager. We encourage you to your vehicle will be resolved by the dealership without further help, contact the Cadillac Customer Assistance Center, 24 hours a day, by your inquiry prompt attention. Normally, concerns can occur. If the matter has already been... D Vehicle delivery date and present mileage 7-2 If your concern has not been resolved to your satisfaction, the following information available to Cadillac. Normally, any concerns with the sales, service or parts manager, contact the owner of dealership management. Sometimes, however, despite the ...
Owner's Manual
Page 361
... with any additional rights you have . You may be required to resort to filing a court action, use Text Telephones (TTYs), Cadillac has TTY equipment available at the following the procedure outlined in Canada can communicate with the GM/BBB Auto Line Program to you. ...in your Warranty and Owner Assistance Information booklet for Text Telephone (TTY) Users To assist customers who use of the program is free of the New Vehicle Limited Warranty. STEP THREE -- When contacting Cadillac, please remember that your new vehicle. Any TTY user can dial 1-800-263-3830...
... with any additional rights you have . You may be required to resort to filing a court action, use Text Telephones (TTYs), Cadillac has TTY equipment available at the following the procedure outlined in Canada can communicate with the GM/BBB Auto Line Program to you. ...in your Warranty and Owner Assistance Information booklet for Text Telephone (TTY) Users To assist customers who use of the program is free of the New Vehicle Limited Warranty. STEP THREE -- When contacting Cadillac, please remember that your new vehicle. Any TTY user can dial 1-800-263-3830...
Owner's Manual
Page 362
...If a U.S. Virgin Islands) General Motors de Mexico, S. Customer Assistance Center Paseo de la Reforma # 2740 Col. Customer Assistance Offices Cadillac encourages customers to Cadillac's Customer Assistance Center. Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, ...-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800 United States Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. de C.V. de R.L. Box 33169 Detroit, MI 48232-5169 1-800-458-8006 1-800-833-2622...
...If a U.S. Virgin Islands) General Motors de Mexico, S. Customer Assistance Center Paseo de la Reforma # 2740 Col. Customer Assistance Offices Cadillac encourages customers to Cadillac's Customer Assistance Center. Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, ...-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800 United States Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. de C.V. de R.L. Box 33169 Detroit, MI 48232-5169 1-800-458-8006 1-800-833-2622...
Owner's Manual
Page 365
...you are calling from the United States or Canada 1-888-889-2438 -- An experienced Roadside Service Advisor will arrange to the nearest Cadillac dealership. Roadside Service for the Hearing or Speech Impaired Roadside Service is interrupted due to a (TTY) or a conventional teletypewriter can... travel to assist you drive in the Roadside Service Center. Any customer who have your trip is prepared to assist owners who has access to a warranty failure, incidental expenses may be reimbursed during the ...
...you are calling from the United States or Canada 1-888-889-2438 -- An experienced Roadside Service Advisor will arrange to the nearest Cadillac dealership. Roadside Service for the Hearing or Speech Impaired Roadside Service is interrupted due to a (TTY) or a conventional teletypewriter can... travel to assist you drive in the Roadside Service Center. Any customer who have your trip is prepared to assist owners who has access to a warranty failure, incidental expenses may be reimbursed during the ...
Owner's Manual
Page 366
... simply drop the vehicle off for service, you one way shuttle ride to a destination up to offer Courtesy Transportation, a customer support program for instructions. 7-8 This includes a one of the following: Shuttle Service Participating dealers can be available. The Courtesy...Warranty service can help minimize your inconvenience. Claim amounts should contact your dealer and request an appointment. Courtesy Transportation Cadillac has always exemplified quality and value in conjunction with minimal interruption of your daily schedule. Several transportation options are...
... simply drop the vehicle off for service, you one way shuttle ride to a destination up to offer Courtesy Transportation, a customer support program for instructions. 7-8 This includes a one of the following: Shuttle Service Participating dealers can be available. The Courtesy...Warranty service can help minimize your inconvenience. Claim amounts should contact your dealer and request an appointment. Courtesy Transportation Cadillac has always exemplified quality and value in conjunction with minimal interruption of your daily schedule. Several transportation options are...
Owner's Manual
Page 369
...330 Sparks Street Tower C Ottawa, Ontario K1A 0N5 REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 7-11 Box 33169 Detroit, MI 48232-5169 In Canada, please... us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Please call us at 1-800-458-8006, or write: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Or, write: General Motors of Canada Limited. REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in addition to...
...330 Sparks Street Tower C Ottawa, Ontario K1A 0N5 REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 7-11 Box 33169 Detroit, MI 48232-5169 In Canada, please... us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Please call us at 1-800-458-8006, or write: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Or, write: General Motors of Canada Limited. REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in addition to...
Owner's Manual
Page 371
... the shipment should be returned for postal service. On returns, a re-stocking fee may be mailed within 30 days of delivery. VEHICLE MODEL NAME YEAR 2001 2001 2001 QTY. PRICE EACH* $120.00 $50.00 $15.00 TOTAL PRICE 2 0 0 1 G M S H I P T O PUBLICATION FORM NUMBER...Box 07130 S Detroit, MI 48207 For purchases outside U.S.A. Order Processing $6.00 MasterCard VISA Discover Account Number: Expiration Date mo/yr: CUSTOMER SIGNATURE Canadian Postage GRAND TOTAL Check here if your shipping address shown. funds. Please allow adequate time for credit without incurring obligation. ...
... the shipment should be returned for postal service. On returns, a re-stocking fee may be mailed within 30 days of delivery. VEHICLE MODEL NAME YEAR 2001 2001 2001 QTY. PRICE EACH* $120.00 $50.00 $15.00 TOTAL PRICE 2 0 0 1 G M S H I P T O PUBLICATION FORM NUMBER...Box 07130 S Detroit, MI 48207 For purchases outside U.S.A. Order Processing $6.00 MasterCard VISA Discover Account Number: Expiration Date mo/yr: CUSTOMER SIGNATURE Canadian Postage GRAND TOTAL Check here if your shipping address shown. funds. Please allow adequate time for credit without incurring obligation. ...