Owner's Manual
Page 386
...STEP TWO -- If the matter has already been reviewed with the sales, service or parts manager, contact the owner of Canada Customer Communication Centre in order to give the Customer Assistance Representative: D Vehicle Identification Number (This is available Your satisfaction and goodwill are ... of dealership management. If after contacting a member of your vehicle will be resolved by the dealership without further help, contact the Cadillac Customer Assistance Center, 24 hours a day, by your concern cannot be resolved by calling 1-800-458-8006. Normally, any concerns with...
...STEP TWO -- If the matter has already been reviewed with the sales, service or parts manager, contact the owner of Canada Customer Communication Centre in order to give the Customer Assistance Representative: D Vehicle Identification Number (This is available Your satisfaction and goodwill are ... of dealership management. If after contacting a member of your vehicle will be resolved by the dealership without further help, contact the Cadillac Customer Assistance Center, 24 hours a day, by your concern cannot be resolved by calling 1-800-458-8006. Normally, any concerns with...