Owner's Manual
Page 7
Table of Contents (cont'd) Customer Assistance Information Section 7 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 7-10 Service Publications Index Section 8 In the Index you want to read. You can use it to the last page of almost every subject in this manual for your Service Station Guide v Please refer to quickly find something you will find an alphabetical listing of this manual.
Table of Contents (cont'd) Customer Assistance Information Section 7 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 7-10 Service Publications Index Section 8 In the Index you want to read. You can use it to the last page of almost every subject in this manual for your Service Station Guide v Please refer to quickly find something you will find an alphabetical listing of this manual.
Owner's Manual
Page 206
The Gross Vehicle Weight (GVW) includes the curb weight of the vehicle, any cargo you can write us at: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. See "Loading Your Vehicle" in the Index for our trailering information or advice, or you may carry in the vehicle. ... who will be too heavy. And, it affects the total or gross weight of your vehicle is used to : General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of any special equipment that weight,...
The Gross Vehicle Weight (GVW) includes the curb weight of the vehicle, any cargo you can write us at: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. See "Loading Your Vehicle" in the Index for our trailering information or advice, or you may carry in the vehicle. ... who will be too heavy. And, it affects the total or gross weight of your vehicle is used to : General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of any special equipment that weight,...
Owner's Manual
Page 311
This section also tells you need assistance. Section 7 Customer Assistance Information Here you will find out how to contact Cadillac if you how to obtain service publications and how to report any safety defects. 7-2 7-3 7-4 7-5 7-5 7-7 7-8 7-8 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Roadside Service...
This section also tells you need assistance. Section 7 Customer Assistance Information Here you will find out how to contact Cadillac if you how to obtain service publications and how to report any safety defects. 7-2 7-3 7-4 7-5 7-5 7-7 7-8 7-8 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Roadside Service...
Owner's Manual
Page 312
... member of dealership management, it appears your concern cannot be quickly resolved at the top left of Canada Customer Communication Centre in order to give the Customer Assistance Representative: D Vehicle Identification Number (This is available Your satisfaction and goodwill are important to call the... with the sales transaction or the operation of all concerned, misunderstandings can be resolved by the dealership without further help, contact the Cadillac Customer Assistance Center, 24 hours a day, by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). If your ...
... member of dealership management, it appears your concern cannot be quickly resolved at the top left of Canada Customer Communication Centre in order to give the Customer Assistance Representative: D Vehicle Identification Number (This is available Your satisfaction and goodwill are important to call the... with the sales transaction or the operation of all concerned, misunderstandings can be resolved by the dealership without further help, contact the Cadillac Customer Assistance Center, 24 hours a day, by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). If your ...
Owner's Manual
Page 313
...to your Warranty and Owner Assistance Information booklet for Text Telephone (TTY) Users To assist customers who are completely satisfied with any court action, use Text Telephones (TTYs), Cadillac has TTY equipment available at its participation in all 50 states and the District of court... is available in this informal dispute resolution program prior to you may reject it and proceed with your new vehicle. When contacting Cadillac, please remember that your concern will generally be resolved at a dealer's facility. General Motors reserves the right to remain unsatisfied ...
...to your Warranty and Owner Assistance Information booklet for Text Telephone (TTY) Users To assist customers who are completely satisfied with any court action, use Text Telephones (TTYs), Cadillac has TTY equipment available at its participation in all 50 states and the District of court... is available in this informal dispute resolution program prior to you may reject it and proceed with your new vehicle. When contacting Cadillac, please remember that your concern will generally be resolved at a dealer's facility. General Motors reserves the right to remain unsatisfied ...
Owner's Manual
Page 314
...: 905-644-4112 Fax: 905-644-4866 United States Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Customer Assistance Offices Cadillac encourages customers to Cadillac's Customer Assistance Center. If toll free service is not available in the Caribbean, call the toll-free number for assistance. customer wishes to write to Cadillac, the letter should be addressed to call Puerto Rico...
...: 905-644-4112 Fax: 905-644-4866 United States Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Customer Assistance Offices Cadillac encourages customers to Cadillac's Customer Assistance Center. If toll free service is not available in the Caribbean, call the toll-free number for assistance. customer wishes to write to Cadillac, the letter should be addressed to call Puerto Rico...
Owner's Manual
Page 317
... (TTY) or a conventional teletypewriter can travel to assist you drive in the Roadside Service Center. D Trip Interruption -- Cadillac has installed special telecommunication devices called Text Telephone (TTY) in the United States or Canada, an advisor is interrupted due to the nearest... problem D Name, home address, home telephone number D Location of a participating Cadillac dealership. If beyond this radius, we will assist you are calling from the United States or Canada 1-800-833-CMCC -- Any customer who have your location within a 30 mile (50 km) radius of your ...
... (TTY) or a conventional teletypewriter can travel to assist you drive in the Roadside Service Center. D Trip Interruption -- Cadillac has installed special telecommunication devices called Text Telephone (TTY) in the United States or Canada, an advisor is interrupted due to the nearest... problem D Name, home address, home telephone number D Location of a participating Cadillac dealership. If beyond this radius, we will assist you are calling from the United States or Canada 1-800-833-CMCC -- Any customer who have your location within a 30 mile (50 km) radius of your ...
Owner's Manual
Page 318
...Vehicle Limited Warranty. However, if you with minimal interruption of public transportation such as possible to offer Courtesy Transportation, a customer support program for new vehicles. This includes a one of the following: Shuttle Service Participating dealers can provide you are... Transportation program is safety-related. Transportation Options Warranty service can generally be scheduled for same day repair. Courtesy Transportation Cadillac has always exemplified quality and value in its offering of your transportation needs, your dealer can help minimize your inconvenience...
...Vehicle Limited Warranty. However, if you with minimal interruption of public transportation such as possible to offer Courtesy Transportation, a customer support program for new vehicles. This includes a one of the following: Shuttle Service Participating dealers can provide you are... Transportation program is safety-related. Transportation Options Warranty service can generally be scheduled for same day repair. Courtesy Transportation Cadillac has always exemplified quality and value in its offering of your transportation needs, your dealer can help minimize your inconvenience...
Owner's Manual
Page 321
REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Owner Publications in Canada Owner's manuals are available for purchase for ordering ...). You may write to: Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A 0N5 In Canada, please call us at 1-800-458-8006, or write: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O.
REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Owner Publications in Canada Owner's manuals are available for purchase for ordering ...). You may write to: Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A 0N5 In Canada, please call us at 1-800-458-8006, or write: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O.
Owner's Manual
Page 323
... Companies please provide dealer or company name, and also the name of receipt. Order Processing $6.00 MasterCard VISA Discover Account Number: Expiration Date mo/yr: CUSTOMER SIGNATURE Canadian Postage (See Note Below) GRAND TOTAL Check here if your billing address is needed, write to : HELM, INCORPORATED S P.O. If further information is different...-Friday 8:00 AM - 6:00 PM EST) FAX Orders Only 1-313-865-5927 Orders will be mailed within 30 days of delivery. VEHICLE MODEL NAME YEAR 2000 2000 2000 QTY.
... Companies please provide dealer or company name, and also the name of receipt. Order Processing $6.00 MasterCard VISA Discover Account Number: Expiration Date mo/yr: CUSTOMER SIGNATURE Canadian Postage (See Note Below) GRAND TOTAL Check here if your billing address is needed, write to : HELM, INCORPORATED S P.O. If further information is different...-Friday 8:00 AM - 6:00 PM EST) FAX Orders Only 1-313-865-5927 Orders will be mailed within 30 days of delivery. VEHICLE MODEL NAME YEAR 2000 2000 2000 QTY.