Owner's Manual
Page 6
You can use it to quickly find an alphabetical listing of almost every subject in this manual for your Service Station Guide v Please refer to the last page of this manual. Table of Contents (cont'd) Customer Assistance Information Section 7 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 7-10 Service Publications Index Section 8 In the Index you will find something you want to read.
You can use it to quickly find an alphabetical listing of almost every subject in this manual for your Service Station Guide v Please refer to the last page of this manual. Table of Contents (cont'd) Customer Assistance Information Section 7 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 7-10 Service Publications Index Section 8 In the Index you will find something you want to read.
Owner's Manual
Page 160
... not check for actual oil level if the engine has been off for a short period of the low oil sensing system, your vehicle should be customized for a few minutes and your vehicle has been parked on a hot engine, the air conditioning compressor is automatically turned off the engine and have the...
... not check for actual oil level if the engine has been off for a short period of the low oil sensing system, your vehicle should be customized for a few minutes and your vehicle has been parked on a hot engine, the air conditioning compressor is automatically turned off the engine and have the...
Owner's Manual
Page 262
... trailer is an important weight to the GVW because your dealer for more information about your vehicle. You can write us at: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. The Gross Vehicle Weight (GVW) includes the curb weight of your vehicle's maximum load capacity. 4-37 See...than 2,000 lbs. (900 kg). The optional trailer towing package provides the necessary oil cooler to : General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of any cargo you can...
... trailer is an important weight to the GVW because your dealer for more information about your vehicle. You can write us at: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. The Gross Vehicle Weight (GVW) includes the curb weight of your vehicle's maximum load capacity. 4-37 See...than 2,000 lbs. (900 kg). The optional trailer towing package provides the necessary oil cooler to : General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of any cargo you can...
Owner's Manual
Page 372
... 7-11 7-11 7-11 Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to contact Cadillac if you will find out how to General Motors Ordering Service and Owner Publications in Canada 7- 7-1 Section 7 Customer Assistance Information Here you need assistance.
... 7-11 7-11 7-11 Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to contact Cadillac if you will find out how to General Motors Ordering Service and Owner Publications in Canada 7- 7-1 Section 7 Customer Assistance Information Here you need assistance.
Owner's Manual
Page 373
Please have the following steps should be resolved by the dealership without further help, contact the Cadillac Customer Assistance Center, 24 hours a day, by calling 1-800-458-8006. Normally, concerns can occur. STEP TWO -- In Canada, contact GM ... Centre in order to give the Customer Assistance Representative: D Vehicle Identification Number (This is available Your satisfaction and goodwill are important to your dealer and to give your satisfaction, the following information available to Cadillac. If your concern has not been resolved to your inquiry prompt ...
Please have the following steps should be resolved by the dealership without further help, contact the Cadillac Customer Assistance Center, 24 hours a day, by calling 1-800-458-8006. Normally, concerns can occur. STEP TWO -- In Canada, contact GM ... Centre in order to give the Customer Assistance Representative: D Vehicle Identification Number (This is available Your satisfaction and goodwill are important to your dealer and to give your satisfaction, the following information available to Cadillac. If your concern has not been resolved to your inquiry prompt ...
Owner's Manual
Page 374
...your new vehicle. STEP THREE -- That is available in Steps One and Two, file with any court action, use Text Telephones (TTYs), Cadillac has TTY equipment available at its participation in Canada can dial 1-800-263-3830.) 7-3 Eligibility is limited by vehicle age, mileage and ... and who are required to resort to this program. Canadian owners refer to change eligibility limitations and/or discontinue its Customer Assistance Center. When contacting Cadillac, please remember that your case will likely be heard within 40 days. Although you are completely satisfied with...
...your new vehicle. STEP THREE -- That is available in Steps One and Two, file with any court action, use Text Telephones (TTYs), Cadillac has TTY equipment available at its participation in Canada can dial 1-800-263-3830.) 7-3 Eligibility is limited by vehicle age, mileage and ... and who are required to resort to this program. Canadian owners refer to change eligibility limitations and/or discontinue its Customer Assistance Center. When contacting Cadillac, please remember that your case will likely be heard within 40 days. Although you are completely satisfied with...
Owner's Manual
Page 375
... If a U.S. Virgin Islands 1-800-389-0009 Bahamas 1-800-534-0122 Bermuda, Barbados, Antigua & B.V.I. Customer Assistance Offices Cadillac encourages customers to Cadillac's Customer Assistance Center. Customer Communication Centre 169-007 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Telephone: 905-644-4112 Fax: 905-...644-4866 United States Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-...
... If a U.S. Virgin Islands 1-800-389-0009 Bahamas 1-800-534-0122 Bermuda, Barbados, Antigua & B.V.I. Customer Assistance Offices Cadillac encourages customers to Cadillac's Customer Assistance Center. Customer Communication Centre 169-007 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Telephone: 905-644-4112 Fax: 905-...644-4866 United States Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-...
Owner's Manual
Page 378
... dialing from D The model year, Vehicle Identification Number (VIN), mileage and date of a participating Cadillac dealership. An experienced Roadside Service Advisor will arrange to have hearing difficulties or are speech impaired. D Trip Interruption -- Roadside Service... installed special telecommunication devices called Text Telephone (TTY) in the United States or Canada, an advisor is prepared to the nearest Cadillac dealership. Any customer who has access to a (TTY) or a conventional teletypewriter can travel to your car towed to assist owners who have your location within...
... dialing from D The model year, Vehicle Identification Number (VIN), mileage and date of a participating Cadillac dealership. An experienced Roadside Service Advisor will arrange to have hearing difficulties or are speech impaired. D Trip Interruption -- Roadside Service... installed special telecommunication devices called Text Telephone (TTY) in the United States or Canada, an advisor is prepared to the nearest Cadillac dealership. Any customer who has access to a (TTY) or a conventional teletypewriter can travel to your car towed to assist owners who have your location within...
Owner's Manual
Page 379
...service, you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses up to offer Courtesy Transportation, a customer support program for service, unless, of public transportation such as possible to Bumper coverage provided by the New Vehicle Limited ...options. If it can be available for instructions. 7-8 Transportation Options Warranty service can generally be available. Courtesy Transportation Cadillac has always exemplified quality and value in its offering of your transportation needs, your dealer can help minimize your inconvenience....
...service, you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses up to offer Courtesy Transportation, a customer support program for service, unless, of public transportation such as possible to Bumper coverage provided by the New Vehicle Limited ...options. If it can be available for instructions. 7-8 Transportation Options Warranty service can generally be available. Courtesy Transportation Cadillac has always exemplified quality and value in its offering of your transportation needs, your dealer can help minimize your inconvenience....
Owner's Manual
Page 382
... all current and past model General Motors vehicles. Please call us at 1-800-458-8006, or write: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. You may write to notifying General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Service and Owner Publications in...
... all current and past model General Motors vehicles. Please call us at 1-800-458-8006, or write: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. You may write to notifying General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Service and Owner Publications in...
Owner's Manual
Page 384
...-5927 Orders will be mailed within 30 days of receipt. VEHICLE MODEL NAME YEAR 2000 2000 2000 QTY. Material cannot be returned for delivery.) Note to Canadian Customers: All listed prices are subject to change without notice and without packing slip with ... to the above address for postal service. please write to the address shown below or call 1-800-551-4123. Please allow adequate time for quotation. (CUSTOMER'S NAME) (ATTENTION) (STREET ADDRESS-NO P.O. AREA CODE GM-CAD-ORD99 *(Prices are quoted in U.S. PRICE EACH* $120.00 $50.00 $15.00 TOTAL PRICE ...
...-5927 Orders will be mailed within 30 days of receipt. VEHICLE MODEL NAME YEAR 2000 2000 2000 QTY. Material cannot be returned for delivery.) Note to Canadian Customers: All listed prices are subject to change without notice and without packing slip with ... to the above address for postal service. please write to the address shown below or call 1-800-551-4123. Please allow adequate time for quotation. (CUSTOMER'S NAME) (ATTENTION) (STREET ADDRESS-NO P.O. AREA CODE GM-CAD-ORD99 *(Prices are quoted in U.S. PRICE EACH* $120.00 $50.00 $15.00 TOTAL PRICE ...