Owner's Manual
Page 331
Discuss your complete satisfaction, take the following steps: STEP ONE -- However,if a,concernhas not been resolvedto your concern with the Sales, Service or Parts Manager, contact the owner the dealershipor the of dealership management. Normally, concerns can If be quickly resolved at that level.the matter has already been reviewed with a member of General Manager. Cadillac dealershave the facilities, trained technicians and up-to-date informationto promptly addressmy concerns you may.have.
Discuss your complete satisfaction, take the following steps: STEP ONE -- However,if a,concernhas not been resolvedto your concern with the Sales, Service or Parts Manager, contact the owner the dealershipor the of dealership management. Normally, concerns can If be quickly resolved at that level.the matter has already been reviewed with a member of General Manager. Cadillac dealershave the facilities, trained technicians and up-to-date informationto promptly addressmy concerns you may.have.