Owner's Manual
Page 385
Discuss your dealer's sales or service departments. Normally, concerns can occur. If your concern has not been resolved to your dealer and to your satisfaction, the following steps should ... or the operation of all concerned, misunderstandings can be resolved by your concern with the sales, service or parts manager, contact the owner of dealership management. Customer Satisfaction Procedure Your satisfaction and goodwill are important to Buick. Sometimes, however, despite the best intentions of your vehicle will be quickly resolved at that level...
Discuss your dealer's sales or service departments. Normally, concerns can occur. If your concern has not been resolved to your dealer and to your satisfaction, the following steps should ... or the operation of all concerned, misunderstandings can be resolved by your concern with the sales, service or parts manager, contact the owner of dealership management. Customer Satisfaction Procedure Your satisfaction and goodwill are important to Buick. Sometimes, however, despite the best intentions of your vehicle will be quickly resolved at that level...