Owner's Manual
Page 388
...Discuss your concern with the sales, service or parts manager, contact the owner of dealership management. If the matter has already been reviewed with a member of the dealership or the general manager. 8-2 Normally, any concerns with the sales transaction or the operation of ...at that level. Sometimes, however, despite the best intentions of your vehicle will be resolved by your concern has not been resolved to Buick. Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to your satisfaction, the following steps should be taken: STEP ONE ...
...Discuss your concern with the sales, service or parts manager, contact the owner of dealership management. If the matter has already been reviewed with a member of the dealership or the general manager. 8-2 Normally, any concerns with the sales transaction or the operation of ...at that level. Sometimes, however, despite the best intentions of your vehicle will be resolved by your concern has not been resolved to Buick. Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to your satisfaction, the following steps should be taken: STEP ONE ...