Owner's Manual
Page 388
... the dealership or the general manager. 8-2 If the matter has already been reviewed with the sales transaction or the operation of dealership management. Customer Satisfaction Procedure Your satisfaction and goodwill are important to Buick. Normally, any concerns with the sales, service or parts manager, contact the owner of all concerned, misunderstandings can be resolved...
... the dealership or the general manager. 8-2 If the matter has already been reviewed with the sales transaction or the operation of dealership management. Customer Satisfaction Procedure Your satisfaction and goodwill are important to Buick. Normally, any concerns with the sales, service or parts manager, contact the owner of all concerned, misunderstandings can be resolved...