Owner's Manual
Page 364
Normally, concerns can be quickly resolved at that level. However, if a concern has not been resolved to promptly address any concerns you may have the facilities, trained technicians and up-to-date information to your concern with the Sales, Service orParts Manager, contact the owner of dealership management. If the matter has already been reviewed with a member of the dealership or the General Manager. 8-2 Customer Satisfaction Procedure Buick dealers have . Discuss your complete satisfaction, take the following steps: STEP ONE --
Normally, concerns can be quickly resolved at that level. However, if a concern has not been resolved to promptly address any concerns you may have the facilities, trained technicians and up-to-date information to your concern with the Sales, Service orParts Manager, contact the owner of dealership management. If the matter has already been reviewed with a member of the dealership or the General Manager. 8-2 Customer Satisfaction Procedure Buick dealers have . Discuss your complete satisfaction, take the following steps: STEP ONE --
Owner's Manual
Page 373
... (CITY) DAYTIME TELEPHONE NO. (STATE) Expiration Date rno/yr: AREA CODE CUSTOMER SIGNATURE I QTY' EACH* $90.00 $40.00 $1 5.00 TOTAL PRICE 1997 1997 1997 1997 $10.00 G M NOTE: Dealers and Companies please provide dealer or company name...a u E N T Check or Money Order payable to : HELM, INCORPORATED P.O. Mail completed order form to Michiaan Purchasers .~ Helm, Inc. (USA funds add 6% sales tax only - do not send cash.) n ProcessingOrder U.S. 1 TOTAL MATERIAL $5.00 Mastercard (CUSTOMER'S NAME) (AlTENTION) 0 0 VISA Discover GRAND TOTAL T (STREET ADDRESS-NO P.O.
... (CITY) DAYTIME TELEPHONE NO. (STATE) Expiration Date rno/yr: AREA CODE CUSTOMER SIGNATURE I QTY' EACH* $90.00 $40.00 $1 5.00 TOTAL PRICE 1997 1997 1997 1997 $10.00 G M NOTE: Dealers and Companies please provide dealer or company name...a u E N T Check or Money Order payable to : HELM, INCORPORATED P.O. Mail completed order form to Michiaan Purchasers .~ Helm, Inc. (USA funds add 6% sales tax only - do not send cash.) n ProcessingOrder U.S. 1 TOTAL MATERIAL $5.00 Mastercard (CUSTOMER'S NAME) (AlTENTION) 0 0 VISA Discover GRAND TOTAL T (STREET ADDRESS-NO P.O.