Owner's Manual
Page 3
... to use. 8- 1 Customer Assistance Information This section tells you how to adjust the ventilation and comfort controls and how to operate your Buick. 3- 1 4- 1 Comfort Controls and Audio Systems This section tells you how to contact Buick for assistanceand how to read. i You can use your Buick running properly and looking good. (@ 1-1 2-1 The 1997 Buick LeSabre Owner's Manual...
... to use. 8- 1 Customer Assistance Information This section tells you how to adjust the ventilation and comfort controls and how to operate your Buick. 3- 1 4- 1 Comfort Controls and Audio Systems This section tells you how to contact Buick for assistanceand how to read. i You can use your Buick running properly and looking good. (@ 1-1 2-1 The 1997 Buick LeSabre Owner's Manual...
Owner's Manual
Page 9
... Flint complex, which formed the cornerstone of General Motors, Buick City is simple: "Buick will continue to be, premium American motorcars with services that exceed our customers' expectations, throughout the purchase, ownership, service and repurchase experience." Buicks are SUBSTANTIAL. Buicks are DISTINCTIVE. Ed M u - vii Buicks are PREMIUM. I962 Bcrick Special Built inside the walls of the...
... Flint complex, which formed the cornerstone of General Motors, Buick City is simple: "Buick will continue to be, premium American motorcars with services that exceed our customers' expectations, throughout the purchase, ownership, service and repurchase experience." Buicks are SUBSTANTIAL. Buicks are DISTINCTIVE. Ed M u - vii Buicks are PREMIUM. I962 Bcrick Special Built inside the walls of the...
Owner's Manual
Page 205
... that weight, too. And if you will tow a trailer, you can also depend on any trailer is used to : General Motorsof Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, OntarioLlH SP7 A B Weight of the Trailer How heavy can a trailer safely be riding in the Index ...(450 kg). Hamilton Avenue Flint, MI 48550 In Canada, write to pull a trailer are all important. And,it can write us at: Buick Motor Division, Customer Relations Center 902 E. Weight of the Trailer Tongue The tongue load (A) of the vehicle, any cargo you have on howyou plan to measure ...
... that weight, too. And if you will tow a trailer, you can also depend on any trailer is used to : General Motorsof Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, OntarioLlH SP7 A B Weight of the Trailer How heavy can a trailer safely be riding in the Index ...(450 kg). Hamilton Avenue Flint, MI 48550 In Canada, write to pull a trailer are all important. And,it can write us at: Buick Motor Division, Customer Relations Center 902 E. Weight of the Trailer Tongue The tongue load (A) of the vehicle, any cargo you have on howyou plan to measure ...
Owner's Manual
Page 363
This section also tells you need assistance. Section 8 CustomerAssistanceInformation Here you will find out how to contact Buick if you how to obtain s publications and how to report any safety defects. 8-2 8-4 8-5 8-5 8-6 8-7 Customer Satisfaction Procedure Customer Assistancefor Text Telephone (TTY) Users Roadside Assistance Canadian.Roadside Assistance Courtesy Transportation GM Participation in an Alternative Dispute Resolution...
This section also tells you need assistance. Section 8 CustomerAssistanceInformation Here you will find out how to contact Buick if you how to obtain s publications and how to report any safety defects. 8-2 8-4 8-5 8-5 8-6 8-7 Customer Satisfaction Procedure Customer Assistancefor Text Telephone (TTY) Users Roadside Assistance Canadian.Roadside Assistance Courtesy Transportation GM Participation in an Alternative Dispute Resolution...
Owner's Manual
Page 364
Customer Satisfaction Procedure Buick dealers have the facilities, trained technicians and up-to-date information to your concern with the Sales, Service orParts Manager, contact the owner of dealership management. If the matter has already been reviewed with a member of the dealership or the General Manager. 8-2 Normally, concerns can be quickly resolved at that level. Discuss your complete satisfaction, take the following steps: STEP ONE -- However, if a concern has not been resolved to promptly address any concerns you may have.
Customer Satisfaction Procedure Buick dealers have the facilities, trained technicians and up-to-date information to your concern with the Sales, Service orParts Manager, contact the owner of dealership management. If the matter has already been reviewed with a member of the dealership or the General Manager. 8-2 Normally, concerns can be quickly resolved at that level. Discuss your complete satisfaction, take the following steps: STEP ONE -- However, if a concern has not been resolved to promptly address any concerns you may have.
Owner's Manual
Page 365
For help , contact the Buick Customer Relations Center by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). In Canada, contact GM of dealership management, it appears your concern cannot ...: In the U.S. In Mexico: (525) 625-3256 In Puerto Rico: 1-800-496-9992 (English) or 1-800-496-9993 (Spanish) 8-3 If after contacting a member of Canada Customer Communication Centre in Canada at: (905) 644-4 112. STEP TWO --
For help , contact the Buick Customer Relations Center by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). In Canada, contact GM of dealership management, it appears your concern cannot ...: In the U.S. In Mexico: (525) 625-3256 In Puerto Rico: 1-800-496-9992 (English) or 1-800-496-9993 (Spanish) 8-3 If after contacting a member of Canada Customer Communication Centre in Canada at: (905) 644-4 112. STEP TWO --
Owner's Manual
Page 366
...hard hearing, or of speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available atits Customer Assistance Center. For prompt assistance, please have a concern. Any TTY user can give the Customer Assistance Representative: 0 Refer to give your inquiry prompt attention. However, if ...you have following the information available to your inquiryto: Buick Motor Division Customer Relations Center 902 E. That is available from the vehicle registration or title, the plate a t or the top leftof...
...hard hearing, or of speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available atits Customer Assistance Center. For prompt assistance, please have a concern. Any TTY user can give the Customer Assistance Representative: 0 Refer to give your inquiry prompt attention. However, if ...you have following the information available to your inquiryto: Buick Motor Division Customer Relations Center 902 E. That is available from the vehicle registration or title, the plate a t or the top leftof...
Owner's Manual
Page 367
...the anxiety out of 3,000 Buick dealers. For details on Buick Premium RoadsideAssistance, please consultyour Buick Premium Roadside Assistance owner booklet included with access to the separate brochure provided by providing easy access to service professionals trained to customers for vehicles covered under the ...3 year/36,000 mile (60 000 km) new car warranty (whichever occurs first). Buick Motor Division is proud to offer Buick Premium Roadside Assistance to work with Buick owners, 24 hours a day,...
...the anxiety out of 3,000 Buick dealers. For details on Buick Premium RoadsideAssistance, please consultyour Buick Premium Roadside Assistance owner booklet included with access to the separate brochure provided by providing easy access to service professionals trained to customers for vehicles covered under the ...3 year/36,000 mile (60 000 km) new car warranty (whichever occurs first). Buick Motor Division is proud to offer Buick Premium Roadside Assistance to work with Buick owners, 24 hours a day,...
Owner's Manual
Page 368
... fordetails. Some stateinsurance regulations make it impractical to rent vehicles to people under 21 and have difficulty renting a vehicle, Buick will provide Buick retail customers with: 0 Courtesy Transportation is Buick's way of age. Please review the Courtesy Transportation glove box card contained in the New Vehicle Limited Warranty, interim transportation may be available under...
... fordetails. Some stateinsurance regulations make it impractical to rent vehicles to people under 21 and have difficulty renting a vehicle, Buick will provide Buick retail customers with: 0 Courtesy Transportation is Buick's way of age. Please review the Courtesy Transportation glove box card contained in the New Vehicle Limited Warranty, interim transportation may be available under...
Owner's Manual
Page 369
... available in all 50 states and the District of Columbia. Inc. the Customer Telephone: 1-800-955-5 100 Satisfaction Procedure described earlierin this program. BBB AUTO LINE is very successful. BBB AUTO LINE Both Buick and your name and address. To file a claim,you feel your new...interpretation the New of your to Warranty and Owner Assistance Information booklet for If you may be asked to provide your Buick dealer are committed Council of charge to customers who currently own or lease a GM vehicle. 8-7 can assist i n arriving at the change eligibility limitations and...
... available in all 50 states and the District of Columbia. Inc. the Customer Telephone: 1-800-955-5 100 Satisfaction Procedure described earlierin this program. BBB AUTO LINE is very successful. BBB AUTO LINE Both Buick and your name and address. To file a claim,you feel your new...interpretation the New of your to Warranty and Owner Assistance Information booklet for If you may be asked to provide your Buick dealer are committed Council of charge to customers who currently own or lease a GM vehicle. 8-7 can assist i n arriving at the change eligibility limitations and...
Owner's Manual
Page 370
... TO THE UNITED STATES GOVERNMENT If you believe that your dealer or General Motors. We prefer you utilize the Customer Satisfaction Procedure before filing a claim with a separate warranty booklet that contains detailed warranty information. NHTSA, U.S. The BBB will be... scheduled where eligible customers may order a recall and remedy campaign. For further information, contact the BBB at 1-800-955-5 100 or the Buick Customer Assistance Center at 1-800-424-9393 (or 366-0123 in the courts. To...
... TO THE UNITED STATES GOVERNMENT If you believe that your dealer or General Motors. We prefer you utilize the Customer Satisfaction Procedure before filing a claim with a separate warranty booklet that contains detailed warranty information. NHTSA, U.S. The BBB will be... scheduled where eligible customers may order a recall and remedy campaign. For further information, contact the BBB at 1-800-955-5 100 or the Buick Customer Assistance Center at 1-800-424-9393 (or 366-0123 in the courts. To...
Owner's Manual
Page 371
... to : Transport Canada Box 8880 Ottawa, OntarioK l G 3J2 In Canada, please call us at 1-800-521-7300, or write: Buick Motor Division Customer Relations Center 902 E. Hamilton Avenue Flint, MI 48550 8-9 The toll-free telephone number for all current and past model General Motors vehicles.... Please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, OntarioL 1H 8P7 Ordering Service and Owner Publications in Canada Service manuals, service bulletins,owner's manuals...
... to : Transport Canada Box 8880 Ottawa, OntarioK l G 3J2 In Canada, please call us at 1-800-521-7300, or write: Buick Motor Division Customer Relations Center 902 E. Hamilton Avenue Flint, MI 48550 8-9 The toll-free telephone number for all current and past model General Motors vehicles.... Please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, OntarioL 1H 8P7 Ordering Service and Owner Publications in Canada Service manuals, service bulletins,owner's manuals...
Owner's Manual
Page 373
...from your shipping address shown. please write to the above address for postal service. do not send cash.) n ProcessingOrder U.S. 1 TOTAL MATERIAL $5.00 Mastercard (CUSTOMER'S NAME) (AlTENTION) 0 0 VISA Discover GRAND TOTAL T (STREET ADDRESS-NO P.O. funds. funds. Box 07130 Detroit, MI 48207 For purchases outside U.S.A. BOX... NUMBERS) Account Number: U I nU U U I n I n I QTY' EACH* $90.00 $40.00 $1 5.00 TOTAL PRICE 1997 1997 1997 1997 $10.00 G M NOTE: Dealers and Companies please provide dealer or company name, and also the name of the person to make checks payable in...
...from your shipping address shown. please write to the above address for postal service. do not send cash.) n ProcessingOrder U.S. 1 TOTAL MATERIAL $5.00 Mastercard (CUSTOMER'S NAME) (AlTENTION) 0 0 VISA Discover GRAND TOTAL T (STREET ADDRESS-NO P.O. funds. funds. Box 07130 Detroit, MI 48207 For purchases outside U.S.A. BOX... NUMBERS) Account Number: U I nU U U I n I n I QTY' EACH* $90.00 $40.00 $1 5.00 TOTAL PRICE 1997 1997 1997 1997 $10.00 G M NOTE: Dealers and Companies please provide dealer or company name, and also the name of the person to make checks payable in...
Owner's Manual
Page 377
... Outside Mirror ...Coolant ...6-19 Heater, Engine ...2-22 5-17 RecoveryTank ...Cooling System ...5-15 Cornering Lamps ...2-42 2-44 Courtesy Lamps ...8-6 Courtesy Transportation ...Cruise Control ...2-38 2-51 Cupholders ...Customer Assistance for Text Telephone Users ...8-4 Customer Assistance Information ...8- 1 8-2 Customer Satisfaction Procedure ...Damage.
... Outside Mirror ...Coolant ...6-19 Heater, Engine ...2-22 5-17 RecoveryTank ...Cooling System ...5-15 Cornering Lamps ...2-42 2-44 Courtesy Lamps ...8-6 Courtesy Transportation ...Cruise Control ...2-38 2-51 Cupholders ...Customer Assistance for Text Telephone Users ...8-4 Customer Assistance Information ...8- 1 8-2 Customer Satisfaction Procedure ...Damage.
Owner's Manual
Page 379
... 2-45 9-5 H a l o g e n Bulbs ...6-29 Hazard Warning Flashers ...5-2 Head Restraints ...1-5 2-41 Headlamps ...Aiming ...6-35 6-29 Bulb Replacement ...HighLow Beam Changer ...2-36 2-42 OnReminder ...Wiring ...6-55 Hearing Impaired, Customer Assistance ...8-4 3-8 Heating ...High-Beam Headlamps ...2-36 4-24 Highway Hypnosis ...Hill and Mountain Roads ...4-24 4-36 Hitches, Trailer ...Hood Checking Things Under ...6-7 Release ...6-8 Horn ...2-33 Hydroplaning...
... 2-45 9-5 H a l o g e n Bulbs ...6-29 Hazard Warning Flashers ...5-2 Head Restraints ...1-5 2-41 Headlamps ...Aiming ...6-35 6-29 Bulb Replacement ...HighLow Beam Changer ...2-36 2-42 OnReminder ...Wiring ...6-55 Hearing Impaired, Customer Assistance ...8-4 3-8 Heating ...High-Beam Headlamps ...2-36 4-24 Highway Hypnosis ...Hill and Mountain Roads ...4-24 4-36 Hitches, Trailer ...Hood Checking Things Under ...6-7 Release ...6-8 Horn ...2-33 Hydroplaning...
Owner's Manual
Page 383
...44 Theater Dimming ...2-15 Theft ...Theft-Deterrent Alarm System ...2-16 Theft-Deterrent Feature ...3-31 THEFTLOCK ...3-31 Thermostat ...6-23 Third Gear. Customer Assistance ...8-4 2-58 Speedometer ... Vehicle ...6-28 Stuck: In Sand. Ordering ...6-2 Work. Doing Your Own ...Service and Appearance Care ......6- 1 Service and Owner Publications ...8- 10 Service Publications ...8- 10 Servicing Your Air Bag-Equipped Buick ...1-24 Sheet Metal Damage ...6-52 Shifting AutomaticTransaxle ...2-23 Into PARK (P) ...2-28 Out of PARK (P) ...2-30 Shoulder Belt ...
...44 Theater Dimming ...2-15 Theft ...Theft-Deterrent Alarm System ...2-16 Theft-Deterrent Feature ...3-31 THEFTLOCK ...3-31 Thermostat ...6-23 Third Gear. Customer Assistance ...8-4 2-58 Speedometer ... Vehicle ...6-28 Stuck: In Sand. Ordering ...6-2 Work. Doing Your Own ...Service and Appearance Care ......6- 1 Service and Owner Publications ...8- 10 Service Publications ...8- 10 Servicing Your Air Bag-Equipped Buick ...1-24 Sheet Metal Damage ...6-52 Shifting AutomaticTransaxle ...2-23 Into PARK (P) ...2-28 Out of PARK (P) ...2-30 Shoulder Belt ...