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Samsung WF365BTBGWR/A1 Support Question

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Question posted by glaubitzt on February 2nd, 2016

The Soap Dispencer Fills With Water And Doesn't Drain

show me diagram of dispencer drawer

Current Answers

Answer #1: Posted by hzplj9 on February 3rd, 2016 2:14 PM
hzplj9

Member since:
June 25th, 2012

Points: 4,875,670
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It could be due to a build up of washing machine residue in the dispenser drawer. There are instructions on page 26 of the user downloadable from the attached link on how to clean it.

http://downloadcenter.samsung.com/content/UM/201409/20140922154120626/BIGBANG_USER_WF361_363_365_364-02832J-07_XAA.pdf

Hope that helps.

Related Samsung WF365BTBGWR/A1 Manual Pages

Quick Guide Easy Manual Ver.1.0 (English, French, Spanish) - Page 1

...water supply. 4 WATER HOSES INSTALLATION ON WASHER. Powering your washer is well seated and does not shake. Laundry tub 96" Max 18" Min Hose retainer Case 3. Remove all four sides. Hold the shipping bolt Fill... OK □ No water leakage □ Water hose connected properly □ Drain hose connected properly □ No vibration / noise □ Washer leveled □ Shipping bolts...
User Manual Ver.1.0 (English, French, Spanish) - Page 7

...in electric shock or fire. Water flowing out of the washer may result in burns or ...laundry from the washer. - If a child places a plastic bag over his or her head, the child may cause a spark and result in progress. - Do not let children or infirm persons use a ventilating fan. - Failing to be dangerous to do so may result in damage to electric leakage. If the detergent drawer...
User Manual Ver.1.0 (English, French, Spanish) - Page 8

...If a drain error occurs during an operation, check if there is not being used. - If laundry gets caught in the door, it may result in damage to do so my result in water leakage. ...Insert the laundry into the washer completely so that there is broken, it may result in water leakage. Ensure that the fittings on the water supply hoses are loose, it may cause water leakage. The...
User Manual Ver.1.0 (English, French, Spanish) - Page 9

.... This may result in injury or damage to the washer, walls, floor, or clothing due to abnormal vibrations. * Items not to a malfunction. Since the water drained during or just after opening it. - Do not touch the inside seam. This may be discolored. Do not wash laundry contaminated by oils, creams, or lotions usually found...
User Manual Ver.1.0 (English, French, Spanish) - Page 10

...soap in the washing net. - Do not use hot water from the oxidation of the oil. Before cleaning or performing maintenance, unplug the appliance from draining... properly. Never use hardened detergent. - Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by spraying water directly onto it. Do not wash large laundry...in the washer. - ...
User Manual Ver.1.0 (English, French, Spanish) - Page 11

... 13 Electrical supply 13 Grounding 13 Water 13 Drain facility 14 Flooring 14 Location considerations 14 Alcove or closet installation (washer only) 14 Undercounter installation (washer only) 15 With optional pedestal base or stacking kit 16 Installing your washer 16 Installation flow chart WASHING A LOAD OF LAUNDRY 19 Loading your washer 19 19 Getting started 20 Overview...
User Manual Ver.1.0 (English, French, Spanish) - Page 13

... is no leakage from the back of the drain hose. Water pressure less than 20 psi (137 kPa) may cause water valve failure, may not allow the water valve to accept the outside diameter of your washer turning off completely, or may extend the fill time beyond what your washer controls allow, resulting in accordance with the...
User Manual Ver.1.0 (English, French, Spanish) - Page 14

...) 31,1 in. (80 cm) 5.9 in. (15 cm) 39 in. (99 cm) 14_ setting up your washer Flooring For best performance, your washer will always retain some water water in its water valve, pump, and hose areas. Recessed area B. Carpeting and soft tile surfaces are installed together, the closet front must be reinforced to move slightly...
User Manual Ver.1.0 (English, French, Spanish) - Page 16

...water and the drain Please check again before steps. Fill the holes with the spacer through the hole in the rear wall of children. STEP 2 Removing the Shipping Bolts Before using your washer, you install the washer...) with the supplied wrench. 2. Repeat for future use. 16_ setting up your washer INSTALLING YOUR WASHER Before STEP 5 is complete, do not plug the power cord into a wall ...
User Manual Ver.1.0 (English, French, Spanish) - Page 17

... high and no higher than 96 inches. Laundry tub 2. Before connecting the inlet hoses to the water faucets, make sure a washer is attached to avoid collapsing or damaging the drain hose. Make sure the hose with pliers. Rubber washer WF361_363_365-02832J-03_EN_20120829.indd Sec5:17 setting up your washer 1. The standpipe must always exercise caution to...
User Manual Ver.1.0 (English, French, Spanish) - Page 19

.... 7. Do not place anything on the water pressure, water temperature, detergent, and laundry. 9. a rug, a pillow, stuffed toys, or one or two sweaters, for the Door Lock light to indicate the time remaining in the display depending on top of your washer after a pause, expect a delay of up to fill, it is off. Select the appropriate...
User Manual Ver.1.0 (English, French, Spanish) - Page 21

...items. Press the Spin button repeatedly to soak in the water. Use for a while to allow the laundry to cycle through the different water temperature options. No Spin - Only the spin cycle is...energy. Press the Temp button repeatedly to turn the signal on . most loads. - Drains your washer without any buttons being touched, the power automatically turns off. Spin Only - Signal ...
User Manual Ver.1.0 (English, French, Spanish) - Page 25

... or powdered color-safe bleach at the appropriate time. Avoid splashing or over-filling the compartment. 3. The dispenser automatically releases liquid fabric softener at the appropriate ...washer. Fabric Softener compartment 2. It will not add fabric softener at the same time, it with water. The dispenser automatically dilutes liquid chlorine bleach before adding the laundry...
User Manual Ver.1.0 (English, French, Spanish) - Page 27

... finger. Open the filter cover by pressing and then pulling the handle of the Debris filter cap washer. 03 CLEANING AND MAINTAINING CLEANING THE DEBRIS FILTER We recommend cleaning the debris filter when water does not drain well or the "nd" error message is not blocked. When you have finished cleaning the filter...
User Manual Ver.1.0 (English, French, Spanish) - Page 30

.... Vibrates or is too noisy. • Make sure your washer is not touching any other object. • Make sure the laundry load is not activated. PROBLEM SOLUTION Will not start. •... quick drain. • There may be a pause or soak period in the cycle. water. • Make sure the door is tightly closed . • Make sure your washer is not level, adjust your washer. If...
User Manual Ver.1.0 (English, French, Spanish) - Page 31

... performance using a small amount of water. • Since the water fill is not completed at the beginning of the wash, the amount of the automatic temperature control feature as the automatic temperature control feature checks incoming water temperature. Flush the water lines. • Check your washer is a drain restriction, call for soft water, small or lightly soiled loads...
User Manual Ver.1.0 (English, French, Spanish) - Page 32

... information codes INFORMATION CODES Information codes may be displayed to lock the door. Your washer failed to help you use a Flood Safety Device, then please remove the device and connect the water hoses directly to fill but was running properly. Water temperature control problem. (Heater Control problem) Call for kinked hoses. has not reached...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish) - Page 2

... the unit will automatically starts draining water First check to "No Water Fill" Troubleshooting Section the cycle.) A fault is detected for 6 minutes. Water Level Sensor Trouble. (When 6...to " No Water Fill" Troubleshooting Section. 4 FL Door fails to "Wet Clothes"Troubleshooting Section. If water valves are not stuck. Section. 2 LO Door fails to washer before servicing, ...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish) - Page 14

... and allow a fill to check tumble. • Perform Quick Spin Test. (Before test, make sure that the tumbler is empty.) • Check for restricted drain system. (If there is electrical problem in drain system, "nd" error will light up instead of drain hose is capable of accepting the flow of water from the washer. • Make...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish) - Page 15

...of detergent when water is soft, or laundry is any kink in the unit (Drain Hose, etc) • Measure the resistance of Water Valve Coil. ... 2012-05-31 �� 2:47:06 TROUBLE DIAGNOSIS No Water Fill • Perform Quick Test Mode. Use HE (High-Efficiency) ... Test to drain. • Use HE (High-Efficiency) or low sudsing detergent specially formulated for front load washers. •...

Samsung Knowledge Base Results

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  • General Support
    ...For general cleaning of both the frame and screen of ScreenClean on the portion of window cleaner, soap, scouring powder, or any type of the TV that sell monitors or TVs. Put a small...paint thinner. Warning: Never use for instructions explaining how to get a bottle of your LCD TV, use water on a clean, soft, dry cloth, and then rub the screen gently. If that you removed the ...
  • How To Verify Your Washer Is Getting Enough Water? SAMSUNG
    ... Your Washer Is Getting Enough Water? The water in your washer does not resemble the image above, please click here for troubleshooting. STEP 2. test Washers 5653. If your washer should be about the same amount as the image below. Product : Washers & Dryers > Normal Water Level Once the clothes are wet from the initilal fill, your washer will now fill to...
  • How To Bleed The Air From The Refrigerator Water System SAMSUNG
    Note: If the glass fills before the two minutes are up, or before there is a steady stream of water, release the dispenser button, empty the glass, move it back to its position under the water dispenser and press the water dispenser button for approximately 2 minutes, or until there is a steady stream of water. Product : Refrigerators...

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