Ricoh Aficio SP 3400SF Support Question
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Question posted by sassaniomid on September 2nd, 2021
Printer Stuck In Processing
Hi. My printer is stuck. The message shown on its screen is changing between "Processing and Waiting". All the drivers are updated, Printer spooling has been reset a few times. Printer has been removed and added and power cycled a few times but nothing seems to work. I can ping the printer from my PC but again can't print. What should I do?
Current Answers
Answer #1: Posted by freginold on September 2nd, 2021 7:13 PM
It may be a corrupted print job that keeps trying to send. Disconnect the printer from the network (either by removing the ethernet cable or by disabling Wi-Fi) then power cycle the printer. Wait for the printer to come to ready -- if everything seems fine, reconnect the printer to the network and see if the Processing/Waiting message immediately returns. If so, there is a bad print job coming from somewhere that needs to be canceled.
Answer #2: Posted by SonuKumar on September 3rd, 2021 12:39 AM
https://www.printerstechnicalsupport.com/article/ricoh-printer-stuck-on-processing
https://www.fixya.com/support/t17787677-ricoh_print_job_stuck_processing
http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001036/0001036924/view/op_guide/unv/0229.htm
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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