Question posted by vetteb70 on February 14th, 2022
Can I Return An Online Order In A Local Jcpenny Store?
Current Answers
Answer #1: Posted by SonuKumar on February 14th, 2022 8:28 AM
Complete the "returns or exchange" form on the invoice and return it with the item. If you do not have the invoice, please enclose your name, address, phone number, and the approximate date of purchase with the item and mail it to the JCP.com facility nearest you. Customers are responsible for the return postage.
https://www.mkt-jcpenney.com/prod/mkt/images/return-slip-c113419b-2e6e-4b77-9541-79c24c2e4a61.pdf
https://www.jcpenney.com/m/return-exceptions
What is the return policy at JCPenney?
Purchases made in store or at jcp.com are eligible for a return or exchange with a receipt within 90 days of the original purchase date. Refunds will be issued on the original form of payment or JCPenney Gift Card.
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Regards,
Sonu
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